

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Using JupiterOne has helped me reduce my total time by almost twenty percent.
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Customer support is responsive, typically answering within less than twenty-four hours of when I ask a question.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
JupiterOne is very good when compared to other cloud asset platforms overall.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Overall, it is not cheap, but for what it does, it is a good value.
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
The ease of using queries and the new MCP feature has helped me because sometimes I would have difficulty writing the queries, but the AI within the query field in JupiterOne suggests if the query is incorrect and proposes a new query.
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Mindshare (%) |
|---|---|
| JupiterOne | 0.6% |
| Workspace ONE UEM | 1.9% |
| Other | 97.5% |


| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 22 |
| Large Enterprise | 60 |
JupiterOne offers a comprehensive platform designed for cybersecurity asset management, providing streamlined solutions for security and compliance. Experts appreciate its capability to increase visibility across cloud environments.
JupiterOne simplifies asset management by integrating with multiple tools and frameworks, enabling organizations to gain insights into their security posture. It supports continuous monitoring and instant analysis, enhancing risk management and compliance reporting. By centralizing information, it reduces manual efforts, allowing teams to focus on strategic initiatives.
What are JupiterOne's key features?In healthcare, JupiterOne helps manage sensitive data compliance and security, while financial services benefit from its robust compliance reporting features. Technology companies use its automation capabilities to enhance cloud asset management, providing a scalable backbone for growth and security alignment.
Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.
Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.
What are the most important features?Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.
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