

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Using JupiterOne has helped me reduce my total time by almost twenty percent.
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Customer support is responsive, typically answering within less than twenty-four hours of when I ask a question.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
JupiterOne is very good when compared to other cloud asset platforms overall.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Overall, it is not cheap, but for what it does, it is a good value.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
The ease of using queries and the new MCP feature has helped me because sometimes I would have difficulty writing the queries, but the AI within the query field in JupiterOne suggests if the query is incorrect and proposes a new query.
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Mindshare (%) |
|---|---|
| SailPoint Identity Security Cloud | 6.5% |
| JupiterOne | 0.6% |
| Other | 92.9% |


| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 43 |
JupiterOne offers a comprehensive platform designed for cybersecurity asset management, providing streamlined solutions for security and compliance. Experts appreciate its capability to increase visibility across cloud environments.
JupiterOne simplifies asset management by integrating with multiple tools and frameworks, enabling organizations to gain insights into their security posture. It supports continuous monitoring and instant analysis, enhancing risk management and compliance reporting. By centralizing information, it reduces manual efforts, allowing teams to focus on strategic initiatives.
What are JupiterOne's key features?In healthcare, JupiterOne helps manage sensitive data compliance and security, while financial services benefit from its robust compliance reporting features. Technology companies use its automation capabilities to enhance cloud asset management, providing a scalable backbone for growth and security alignment.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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