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Jive vs OpenText Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jive
Ranking in Enterprise Content Management
35th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (42nd), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (13th), Knowledge Management Software (20th), Enterprise Intranet (10th)
OpenText Content Management
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Content Collaboration Platforms (12th)
 

Mindshare comparison

As of June 2025, in the Enterprise Content Management category, the mindshare of Jive is 0.2%, up from 0.1% compared to the previous year. The mindshare of OpenText Content Management is 11.5%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

GD
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"An SAP user can store documents directly into OpenText without a connector."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"The engineering document management system is one of the most valuable features."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
 

Cons

"The search engine could be improved and also provide some kind of indexing."
"The solution should work better with partners and be more developer-friendly."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The solution needs to improve the user interface."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"OpenText Extended ECM's user interface could be improved."
"A dashboard with information would be nice to see."
"The solution's performance, stability, and consistency could be improved."
 

Pricing and Cost Advice

Information not available
"The total cost of the product will vary on the capabilities required"
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The tool's pricing is confusing to the end customer."
"The solution is expensive."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"OpenText Extended ECM is an expensive solution."
"Both Open Text ECM and IBM File share are expensive."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
No data available
Government
14%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Earn 20 points
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Jive vs. OpenText Content Management and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.