Jive and OpenText Content Management are competing products in the content management space. OpenText Content Management appears to have the edge due to its comprehensive feature set, despite favorable reactions regarding Jive's pricing.
Features: Jive focuses on social networking, real-time communication, and community-building, effectively integrating with existing infrastructures. Meanwhile, OpenText Content Management provides advanced document management, version control, and compliance support, which cater to industries with regulatory requirements.
Room for Improvement: Jive could improve on its document management and version control functionalities, as well as support for complex compliance needs. OpenText may benefit from enhancing user-friendliness, especially in initial setup, and providing more straightforward solutions for small to medium businesses. Additionally, both platforms may consider expanding integrations to cover more diverse enterprise applications.
Ease of Deployment and Customer Service: Jive offers straightforward cloud-based deployment with quick implementation, and its community support efficiently aids in troubleshooting. OpenText presents a more complex deployment process with extensive configuration options, accommodating both on-premises and cloud models. Jive's simplicity contrasts with OpenText's flexibility, which can address diverse enterprise needs.
Pricing and ROI: Jive is attractive for its lower initial setup cost, appealing to cost-conscious entities seeking rapid value realization. OpenText's higher upfront cost is justified by its sophisticated features, which promise a potentially higher long-term ROI for complex content management requirements.
| Product | Market Share (%) |
|---|---|
| OpenText Content Management | 8.4% |
| Jive | 0.7% |
| Other | 90.9% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
The workplace has changed. It has become more mobile, and has become a place where communication and collaboration across all spheres of the business is key to success. This is where Jive comes in with its cutting-edge mobile portal, its enterprise social network, and its integrative platform that is compatible with current infrastructure and modern cloud applications.
As a portal, Jive brings colleagues, content, and current news straight to your desktop or mobile device at the touch of your fingertips. The enterprise social software aspect of Jive connects business colleagues as never-before across geographical locations and throughout the organizational structure. The Jive platform is completely flexible and integrative, and will seamlessly integrate with current systems such as SharePoint and CRM tools, as well as cloud apps like Google Drive and Okta
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.
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