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JIRA Portfolio vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
JIRA Portfolio offers quick ROI with easy setup and effective project management features, enhancing execution and delivery times.
Sentiment score
7.7
Zoho Projects boosts profits by 50%, offers productivity and visibility gains, with valuable time savings and streamlined processes.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
 

Customer Service

Sentiment score
6.4
Users often find JIRA Portfolio support helpful but slow, preferring online forums for quicker, effective solutions.
Sentiment score
6.7
Zoho Projects' customer service is mixed, praised for responsiveness but hindered by language barriers and telephone support issues.
The support was good with no challenges.
They are just a chat away, and there is typically a dedicated person or two handling my account.
 

Scalability Issues

Sentiment score
7.5
JIRA Portfolio is highly scalable, integrates well with tools, but pricing and admin features may limit its potential.
Sentiment score
8.3
Zoho Projects is praised for scalability and flexibility, effectively serving small to large teams and diverse projects.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
 

Stability Issues

Sentiment score
8.1
JIRA Portfolio is highly reliable, praised for stability, efficient functionality, and smooth integration, with minimal issues reported.
Sentiment score
7.9
Zoho Projects is highly stable with few issues; occasional glitches and downtime are often due to cloud-related factors.
In comparison to Planisware, it is very stable.
Changes sometimes don't reflect.
 

Room For Improvement

JIRA Portfolio users request better integration, intuitive UI, faster performance, reduced pricing, customizable reports, automation, and improved documentation.
Zoho Projects needs improved integration, user interface, mobile functionality, and support, with enhanced collaboration, analytics, security, and customization.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
 

Setup Cost

JIRA Portfolio's pricing starts competitively but can increase with scale, add-ons, and infrastructure, impacting mid-sized firms' budgets.
Zoho Projects is a cost-effective project management tool, with competitive pricing and value through the Zoho One license.
It is not considered expensive in the market.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
 

Valuable Features

JIRA Portfolio offers integration, customizable workflows, and agile alignment with user-friendly features like scalability and collaboration for effective management.
Zoho Projects provides an integrated, customizable, and user-friendly platform with excellent collaboration, automation, and tracking features, boosting productivity.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
The collaboration tools within Zoho Projects are good.
 

Categories and Ranking

JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Enterprise Agile Planning Tools (5th)
Zoho Projects
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Project Management Software (12th)
 

Featured Reviews

Neeraj Chaudhari - PeerSpot reviewer
Aligns with agile frameworks for streamlined project management
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the box, it would be helpful. Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Sainath Racherla - PeerSpot reviewer
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Manufacturing Company
14%
Government
7%
Educational Organization
71%
Manufacturing Company
4%
Financial Services Firm
4%
Performing Arts
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the ...
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges.
What is your primary use case for Zoho Projects?
I use Zoho Projects ( /products/zoho-projects-reviews ) for managing the routine management of projects and for sharing with my colleagues.
 

Also Known As

Portfolio for JIRA
No data available
 

Overview

 

Sample Customers

Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about JIRA Portfolio vs. Zoho Projects and other solutions. Updated: June 2025.
858,038 professionals have used our research since 2012.