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JAMS vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
JAMS streamlines operations, reduces costs, enhances scalability, improves productivity, and allows developers to focus on development tasks.
Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
 

Customer Service

Sentiment score
9.6
JAMS customer service is praised for responsiveness, knowledge, and helpfulness, with high ratings despite occasional delays in support.
Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
They are very quick to respond depending on the issue's severity.
Their response is prompt, exemplifying how support should be.
 

Scalability Issues

Sentiment score
6.0
JAMS scales well for large businesses, handling high job volumes efficiently, with flexible licensing and robust failover capabilities.
Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
 

Stability Issues

Sentiment score
7.8
JAMS is highly stable and reliable, with minimal issues, widely trusted for mission-critical operations across diverse conditions.
Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
 

Room For Improvement

JAMS needs better search, intuitive interface, enhanced documentation, error messaging, database support, source control, and C# developer resources.
Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
Additionally, the deployment process should be easier.
 

Setup Cost

JAMS offers cost-effective, flexible licensing with scalable options, remaining more affordable than competitors despite recent pricing changes.
Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
Nintex Process Platform is expensive.
 

Valuable Features

JAMS offers flexible scheduling, automation, robust monitoring, and cross-platform support, enhancing productivity with seamless notifications and custom integrations.
Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
 

Categories and Ranking

JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Nintex Process Platform
Ranking in Workload Automation
11th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Business Process Management (BPM) (10th), Process Automation (9th)
 

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of JAMS is 1.9%, up from 1.4% compared to the previous year. The mindshare of Nintex Process Platform is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Damilola Adeleye - PeerSpot reviewer
Straightforward interface and user-friendly
There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
16%
Healthcare Company
9%
Manufacturing Company
7%
Computer Software Company
19%
Financial Services Firm
18%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
 

Comparisons

 

Also Known As

No data available
K2 blackpearl, K2 Five, Nintex Workflow
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about JAMS vs. Nintex Process Platform and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.