Jamf School vs NinjaOne comparison

Read 24 NinjaOne reviews

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95% willing to recommend

Jamf School

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Executive SummaryUpdated on Aug 13, 2024

NinjaOne and Jamf School are competing in the tech management space. Despite NinjaOne’s competitive pricing and good customer support, Jamf School offers a superior feature set and overall value.

Features: NinjaOne offers robust remote monitoring capabilities, efficient automation features, and a user-friendly interface. Jamf School provides excellent device management for educational settings, strong MDM functionalities, and comprehensive security features.

Room for Improvement: NinjaOne can improve its reporting tools, integration with other software, and user customization options. Jamf School users suggest better user guides, a more intuitive setup process, and enhanced compatibility with non-Apple devices.

Ease of Deployment and Customer Service: NinjaOne has a straightforward deployment process and responsive customer service. Jamf School also offers positive deployment experiences but has mixed reviews regarding the efficiency of its customer support.

Pricing and ROI: NinjaOne is known for cost-effectiveness and good ROI, making it attractive for budget-conscious businesses. Jamf School, although more expensive, justifies its cost with a comprehensive feature set tailored for educational needs.

To learn more, read our detailed Jamf School vs. NinjaOne Report (Updated: March 2026).

Jamf School vs. NinjaOne

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jamf School

Ranking in Mobile Device Management (MDM)

6th

Average Rating

8.6

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

AI Customer Experience Personalization (12th)

NinjaOne

Ranking in Mobile Device Management (MDM)

4th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (9th), Network Monitoring Software (21st), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (11th), Vulnerability Management (26th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)

Mindshare comparison

As of March 2026, in the Mobile Device Management (MDM) category, the mindshare of Jamf School is 5.8%, down from 8.7% compared to the previous year. The mindshare of NinjaOne is 7.5%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM) Mindshare Distribution
Product	Mindshare (%)
NinjaOne	7.5%
Jamf School	5.8%
Other	86.7%

Mobile Device Management (MDM)

Featured Reviews

Amira Youssef

Server Administrator Coordinator at a educational organization with 501-1,000 employees

Used for device management and provides automated device enrollment feature

We're happy to have a strong MDM solution like Jamf School. Not many schools can afford it, and we are lucky to have the solution. Jamf School has helped push applications to the iPad and do all the iPad System updates and app updates. With Jamf School, it's easy for teachers to monitor the iPad within the classroom and manage all the running activities. The solution's support and training resources have helped resolve user issues and manage daily tasks. It saves time and effort for us. I would recommend Jamf School to other users. Overall, I rate the solution a nine out of ten.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The overall usage is the most valuable, and it's a clear upgrade from our previous system."

"The solution protects all our Apple products like iPads and MacBooks."

"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."

"It was straightforward to initially deploy it."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"Good at managing updates and for remote support."

"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The software's automation tools have solved critical deployment problems for small businesses."

"It just works as advertised and serves the purpose for which we got it."

More NinjaOne pros

Cons

"Having everything centralized would be a preferable update."

"The product must improve its price."

"There is room for improvement with the security aspects, like scripting."

"If you start the system update in Jamf School, you cannot stop it."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."

"The ticketing system in NinjaOne is not the best."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"NinjaOne's pricing and user interface needs improvement."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The solution could improve by optimizing the internet connection being used."

"The network monitoring needs to be improved."

More NinjaOne cons

Pricing and Cost Advice

"Jamf School is an expensive solution."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The product's pricing depends on the number of PCs or devices."

"The pricing is reasonable and cheaper than ConnectWise."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.

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884,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What do you like most about Jamf School?

Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices.

What needs improvement with Jamf School?

If you start the system update in Jamf School, you cannot stop it. When we once started the update on 200 iPads and faced an issue with the internet, we couldn't stop the process.

What is your primary use case for Jamf School?

Jamf School is used for device management in our educational institution.

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

What needs improvement with NinjaOne?

NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.

What is your primary use case for NinjaOne?

My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...

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Product Reports

Mobile Device Management (MDM)

Download Jamf School product report

Download NinjaOne product report

Overview

Jamf School simplifies managing Apple devices such as iPads and MacBooks in educational institutions by streamlining administrative tasks, policy enforcement, distribution infrastructure, and software deployment.

Jamf School effectively handles device management needs, providing a smooth operation for educational institutions. It offers an easy data entry process, saving time for technicians who appreciate its user-friendly interface. Automated device enrollment helps manage multiple devices efficiently and ensures secure and safe teacher accounts. Significant improvements over previous systems foster a safer, more manageable environment for users.

What are the key features of Jamf School?

Ease of Data Entry: Streamlines processes, saving valuable time.
Automated Device Enrollment: Simplifies managing multiple devices.
Secure Accounts: Ensures safety for teacher accounts.

What are the main benefits and ROI of using Jamf School?

Improved Efficiency: Technicians can complete tasks faster.
Safer Environment: Enhanced security features for user accounts.
Time Savings: User-friendly interface reduces time spent on administrative tasks.

In educational settings, Jamf School is implemented to automate device management processes, ensuring smooth policy enforcement and software distribution. Despite needing improvements in pricing for educational and nonprofit organizations, and faster response times during searches, it remains a valuable tool for managing Apple's ecosystem within schools.

JAMF

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Information Not Available

Status Pros, Mitchell and Company

Jamf School vs. NinjaOne