We performed a comparison between IRONSCALES and SentinelOne Singularity Identity based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"The stability is good."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
"The XDR capabilities are very good."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"One of the top things we're interested in is cloud protection."
"I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that."
"The incident and threat logs are great."
"They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"The only thing that I could say is that some of the reporting features could be better."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"Sometimes I get kicked out of the console. I don't know why."
"The primary reason for this discontent is that we frequently encounter performance issues with our servers."
"A lot of those features came from an acquisition of a different company."
"The root cause of automation could be better."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
"The UI can be more user-friendly."
"I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve."
"Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one."
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IRONSCALES is ranked 7th in Advanced Threat Protection (ATP) with 11 reviews while SentinelOne Singularity Identity is ranked 12th in Advanced Threat Protection (ATP) with 14 reviews. IRONSCALES is rated 9.2, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Cisco Secure Email, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Qualys VMDR, Tenable Vulnerability Management, Microsoft Defender for Office 365 and SailPoint IdentityIQ. See our IRONSCALES vs. SentinelOne Singularity Identity report.
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