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IRONSCALES vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Implementing IRONSCALES led to cost savings, improved cybersecurity, and enhanced security awareness with immediate efficiency and threat detection benefits.
Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
 

Customer Service

Sentiment score
8.8
IRONSCALES and its third-party resellers are praised for their quick, efficient issue resolution, excellent support, and high customer ratings.
Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
They have been responsive to our needs as integrators and those of the client.
 

Scalability Issues

Sentiment score
8.2
IRONSCALES is cloud-based, easily scalable for up to thousands of users, integrates with Office 365, and requires minimal maintenance.
Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
 

Stability Issues

Sentiment score
8.9
IRONSCALES is highly stable and reliable, featuring minimal downtime, easy maintenance, and consistent uptime, ensuring smooth performance.
Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
 

Room For Improvement

IRONSCALES needs improved Google Suite integration, better UI, enhanced training and reporting, refined algorithms, and more comprehensive feature bundling.
SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
 

Setup Cost

IRONSCALES pricing is considered high but cost-effective and valuable, offering significant security benefits and savings for varying budgets.
SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
 

Valuable Features

IRONSCALES offers scalable AI-driven phishing detection, automated response, and integration with Microsoft 365, enhancing email security and user experience.
SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
 

Categories and Ranking

IRONSCALES
Ranking in Advanced Threat Protection (ATP)
19th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Email Security (18th), Secure Email Gateway (SEG) (8th)
SentinelOne Singularity Ide...
Ranking in Advanced Threat Protection (ATP)
7th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Vulnerability Management (10th), Threat Deception Platforms (2nd), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

As of August 2025, in the Advanced Threat Protection (ATP) category, the mindshare of IRONSCALES is 2.4%, down from 2.8% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 2.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

Hemeshen Govender - PeerSpot reviewer
Applies AI automation to clearly identify and stop a lot of phishing emails
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft. The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
7%
University
6%
Construction Company
5%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
The product is available as a middle-priced tool. I think it is not the cheapest solution. There are other solutions apart from IRONSCALES that are more expensive, while some are a little bit more ...
What needs improvement with IRONSCALES?
I think maybe on the side of the awareness training, the tool can improve a little more information and have some other languages since even though English is good, Spanish is not so good. The tool...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity tool uses its own credential in the record features.
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Information Not Available
Find out what your peers are saying about IRONSCALES vs. SentinelOne Singularity Identity and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.