Try our new research platform with insights from 80,000+ expert users

Interfacing Technologies Enterprise Process Center vs OpenText Content Manager comparison

Interfacing Technologies Corporation and OpenText are both solutions in the Document Management Software category. Interfacing Technologies Corporation is ranked #20 with an average rating of 8.0, while OpenText is ranked #1 with an average rating of 8.3. Interfacing Technologies Corporation holds a 0.1% mindshare in DMS, compared to OpenText’s 11.4% mindshare. Additionally, 66% of Interfacing Technologies Corporation users are willing to recommend the solution, compared to 86% of OpenText users who would recommend it.
OpenText Content Manager
Read 23 OpenText Content Manager reviews
  • 441 Views
  • 153 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between Interfacing Technologies Enterprise Process Center and OpenText Content Manager based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Interfacing Technologies Enterprise Process Center vs. OpenText Content Manager Report (Updated: May 2025).
Buyer's Guide
Interfacing Technologies Enterprise Process Center vs. OpenText Content Manager
May 2025
Download the complete report
Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Interfacing Technologies En...
Ranking in Document Management Software
20th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (29th), Business Process Management (BPM) (35th), GRC (21st), Quality Management Software (18th)
OpenText Content Manager
Ranking in Document Management Software
1st
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (6th), File Archiving (4th)
 

Mindshare comparison

As of June 2025, in the Document Management Software category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.1%. The mindshare of OpenText Content Manager is 11.4%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

SantoshKulkarni1 - PeerSpot reviewer
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.
Read full review
Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"It has a robust search but has often been difficult for people to learn."
"For a records management system, Content Manager is a really good system."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"An advantage is integration with your IP directory."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
 

Cons

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"Pricing is an issue, as it is too expensive."
"The product could improve its scalability."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"The ease of use should be addressed."
"Due to very limited use in the industry, vendor and contract support are hard to find."
 

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
"The fees incurred are for the licensing and maintenance."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
report
See which vendors are best for you
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
See recommendations
859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Government
19%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Interfacing Technologies Enterprise Process Center?
One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...
See all answers
What needs improvement with Interfacing Technologies Enterprise Process Center?
While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...
See all answers
What is your primary use case for Interfacing Technologies Enterprise Process Center?
We use the solution for finance processes, specifically for accounts payable and accounts receivable.
See all answers
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
See all answers
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
See all answers
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
See all answers
 

Comparisons

No data available
SharePoint vs OpenText Content Manager Logo
SharePoint vs OpenText Content Manager
Compared 25% of the time
OpenText Content Management vs OpenText Content Manager Logo
OpenText Content Management vs OpenText Content Manager
Compared 15% of the time
OpenText Documentum Content Management vs OpenText Content Manager Logo
OpenText Documentum Content Management vs OpenText Content Manager
Compared 12% of the time
IBM FileNet vs OpenText Content Manager Logo
IBM FileNet vs OpenText Content Manager
Compared 10% of the time
Microsoft Purview Records Management vs OpenText Content Manager Logo
Microsoft Purview Records Management vs OpenText Content Manager
Compared 10% of the time
More OpenText Content Manager Competitors
 

Product Reports

Buyer's Guide
BI (Business Intelligence) Tools
June 2025
Interfacing Technologies Enterprise Process Center reportDownload Interfacing Technologies Enterprise Process Center product report
Buyer's Guide
OpenText Content Manager
June 2025
OpenText Content Manager reportDownload OpenText Content Manager product report
 

Also Known As

Enterprise Process Center
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

Interfacing Technologies Enterprise Process Center by Interfacing Technologies Corporation integrates AI-powered enterprise software for managing operations, ensuring compliance, and driving improvement in regulated organizations.

Combining QMS, DMS, BPM, and GRC within a single platform, Interfacing Technologies Enterprise Process Center standardizes processes and reduces risk. It provides real-time insights and adapts to changing regulations, designed for industries like aerospace and life sciences. With ISO 27001 certification, GDPR, and CFR Part 11 compliance, it meets strict global security standards. Recognized by Gartner as a leader in DTO solutions, this platform offers precision and transparency through 25 years of expertise.

What features make Interfacing Technologies Enterprise Process Center valuable?
  • Quality Management: Enhances efficiency and compliance in processes.
  • Document Management: Centralizes information and ensures traceability.
  • Business Process Management: Automates workflows for operational excellence.
  • Governance, Risk & Compliance: Provides control and audit readiness.
What should users look for in reviews?
  • Operational Insight: Real-time insights into processes for better decisions.
  • Risk Reduction: Minimizes compliance risks and enhances security.
  • Adaptability: Quickly responds to changes in regulatory landscapes.

In aerospace and life sciences, Interfacing Technologies Enterprise Process Center implementation ensures compliance and operational control. It's crucial for manufacturing and government sectors seeking adaptability and precision due to their complex regulatory requirements.

Interfacing Technologies Corporation

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText
 

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Missouri State Courts
Buyer's Guide
Interfacing Technologies Enterprise Process Center vs. OpenText Content Manager
May 2025
Free Report: Interfacing Technologies Enterprise Process Center vs. OpenText Content Manager
Find out what your peers are saying about Interfacing Technologies Enterprise Process Center vs. OpenText Content Manager and other solutions. Updated: May 2025.
DOWNLOAD NOW
859,129 professionals have used our research since 2012.
See our Interfacing Technologies Enterprise Process Center vs. OpenText Content Manager report.
See our list of best Document Management Software vendors.

We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.