Interfacing Technologies Enterprise Process Center vs Newgen OmniFlow comparison

Interfacing Technologies Enterprise Process Center vs. Newgen OmniFlow

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Interfacing Technologies En...

Ranking in Business Process Management (BPM)

35th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (29th), GRC (21st), Quality Management Software (18th), Document Management Software (19th)

Newgen OmniFlow

Ranking in Business Process Management (BPM)

36th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.1%, up from 0.0% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SantoshKulkarni1

Consultant at a consultancy with 11-50 employees

A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities

I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

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Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"The most valuable feature is the flexibility in using it."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

Cons

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."

"The development teams should be more agile and they need to have more team members."

"In terms of stability, like every product it has its issues."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"I would like to see more automated analytics built into the solution."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"Improvement is needed in supporting the partner ecosystem."

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The price of Newgen OmniFlow is priced reasonably."

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860,592 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

25%

Computer Software Company

14%

Government

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Interfacing Technologies Enterprise Process Center?

One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...

What needs improvement with Interfacing Technologies Enterprise Process Center?

While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...

What is your primary use case for Interfacing Technologies Enterprise Process Center?

We use the solution for finance processes, specifically for accounts payable and accounts receivable.

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

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Product Reports

BI (Business Intelligence) Tools

Download Interfacing Technologies Enterprise Process Center product report

Interfacing Technologies Enterprise Process Center report

Newgen OmniFlow

Download Newgen OmniFlow product report

Also Known As

Enterprise Process Center

OmniFlow

Overview

Interfacing Technologies Enterprise Process Center by Interfacing Technologies Corporation integrates AI-powered enterprise software for managing operations, ensuring compliance, and driving improvement in regulated organizations.

Combining QMS, DMS, BPM, and GRC within a single platform, Interfacing Technologies Enterprise Process Center standardizes processes and reduces risk. It provides real-time insights and adapts to changing regulations, designed for industries like aerospace and life sciences. With ISO 27001 certification, GDPR, and CFR Part 11 compliance, it meets strict global security standards. Recognized by Gartner as a leader in DTO solutions, this platform offers precision and transparency through 25 years of expertise.

What features make Interfacing Technologies Enterprise Process Center valuable?

Quality Management: Enhances efficiency and compliance in processes.
Document Management: Centralizes information and ensures traceability.
Business Process Management: Automates workflows for operational excellence.
Governance, Risk & Compliance: Provides control and audit readiness.

What should users look for in reviews?

Operational Insight: Real-time insights into processes for better decisions.
Risk Reduction: Minimizes compliance risks and enhances security.
Adaptability: Quickly responds to changes in regulatory landscapes.

In aerospace and life sciences, Interfacing Technologies Enterprise Process Center implementation ensures compliance and operational control. It's crucial for manufacturing and government sectors seeking adaptability and precision due to their complex regulatory requirements.

Interfacing Technologies Corporation

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange

Rak Bank, Bank Dhofar

Interfacing Technologies Enterprise Process Center vs. Newgen OmniFlow