Interfacing Technologies Enterprise Process Center vs M-Files comparison

Interfacing Technologies Corporation and M-Files are both solutions in the Document Management Software category. Interfacing Technologies Corporation is ranked #20 with an average rating of 8.0, while M-Files is ranked #7. Interfacing Technologies Corporation holds a 0.1% mindshare in DMS, compared to M-Files’s 9.2% mindshare. Additionally, 66% of Interfacing Technologies Corporation users are willing to recommend the solution, compared to 75% of M-Files users who would recommend it.

Interfacing Technologies En...

Read 2 Interfacing Technologies Enterprise Process Center reviews

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66% willing to recommend

M-Files

Read 2 M-Files reviews

274 Views
136 Comparison Views

75% willing to recommend

Interfacing Technologies En...

M-Files

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Executive Summary

We performed a comparison between Interfacing Technologies Enterprise Process Center and M-Files based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Interfacing Technologies Enterprise Process Center vs. M-Files Report (Updated: May 2025).

Buyer's Guide

Interfacing Technologies Enterprise Process Center vs. M-Files

May 2025

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Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Interfacing Technologies En...

Ranking in Document Management Software

20th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (29th), Business Process Management (BPM) (35th), GRC (21st), Quality Management Software (18th)

M-Files

Ranking in Document Management Software

7th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Document Management Software category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.1%. The mindshare of M-Files is 9.2%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software

Featured Reviews

SantoshKulkarni1

Consultant at a consultancy with 11-50 employees

A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities

I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

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Laurie NYlund

Director of IT at JH Kelly

Good workflows, and it is easy to use with a dashboard that improves contract visibility

My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."

"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

Cons

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."

"The integration with other products needs to be improved."

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."

"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."

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856,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

10%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Interfacing Technologies Enterprise Process Center?

One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...

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What needs improvement with Interfacing Technologies Enterprise Process Center?

While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...

See all answers

What is your primary use case for Interfacing Technologies Enterprise Process Center?

We use the solution for finance processes, specifically for accounts payable and accounts receivable.

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Comparisons

No data available

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Product Reports

Buyer's Guide

BI (Business Intelligence) Tools

June 2025

Interfacing Technologies Enterprise Process Center report

Download Interfacing Technologies Enterprise Process Center product report

Buyer's Guide

Document Management Software

May 2025

Download M-Files product report

Also Known As

Enterprise Process Center

No data available

Overview

Interfacing Technologies Enterprise Process Center by Interfacing Technologies Corporation integrates AI-powered enterprise software for managing operations, ensuring compliance, and driving improvement in regulated organizations.

Combining QMS, DMS, BPM, and GRC within a single platform, Interfacing Technologies Enterprise Process Center standardizes processes and reduces risk. It provides real-time insights and adapts to changing regulations, designed for industries like aerospace and life sciences. With ISO 27001 certification, GDPR, and CFR Part 11 compliance, it meets strict global security standards. Recognized by Gartner as a leader in DTO solutions, this platform offers precision and transparency through 25 years of expertise.

What features make Interfacing Technologies Enterprise Process Center valuable?

Quality Management: Enhances efficiency and compliance in processes.
Document Management: Centralizes information and ensures traceability.
Business Process Management: Automates workflows for operational excellence.
Governance, Risk & Compliance: Provides control and audit readiness.

What should users look for in reviews?

Operational Insight: Real-time insights into processes for better decisions.
Risk Reduction: Minimizes compliance risks and enhances security.
Adaptability: Quickly responds to changes in regulatory landscapes.

In aerospace and life sciences, Interfacing Technologies Enterprise Process Center implementation ensures compliance and operational control. It's crucial for manufacturing and government sectors seeking adaptability and precision due to their complex regulatory requirements.

Interfacing Technologies Corporation

M-Files is the leading platform for knowledge work automation. With M-Files, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start your free trial OR Schedule a demo. For more information, visit www.m-files.com.

M-Files

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange

Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator

Buyer's Guide

Interfacing Technologies Enterprise Process Center vs. M-Files

May 2025

Free Report: Interfacing Technologies Enterprise Process Center vs. M-Files

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