

SentinelOne Singularity Complete and Intercept X Endpoint are leading cybersecurity solutions. SentinelOne appears to have an upper hand due to better overall experience, support, and pricing.
Features: SentinelOne Singularity Complete offers automated incident response, real-time analytics, and AI-driven threat detection. Intercept X Endpoint features deep learning technology, ransomware rollback, and exploit prevention.
Room for Improvement: Users suggest SentinelOne could enhance its reporting tools, provide more detailed threat analysis, and further improve system performance. Intercept X users indicate the need for better system performance, quicker updates, and a more user-friendly interface.
Ease of Deployment and Customer Service: SentinelOne is noted for straightforward deployment and high-quality customer support. Intercept X has commendable customer service but a more complex deployment process that could be streamlined.
Pricing and ROI: SentinelOne Singularity Complete offers attractive pricing and quicker ROI due to comprehensive features and reliable performance. Intercept X is more expensive but considered worth the investment for superior threat prevention capabilities.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The tool's scalability is good, and I would rate it an eight out of ten.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
SentinelOne Singularity Complete is very scalable.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
There should be a profile where I can see what files Sophos is scanning.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Complete | 5.1% |
| Intercept X Endpoint | 1.6% |
| Other | 93.3% |

| Company Size | Count |
|---|---|
| Small Business | 72 |
| Midsize Enterprise | 22 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 87 |
| Midsize Enterprise | 44 |
| Large Enterprise | 77 |
Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.
Harness the Power of a Deep Learning Neural Network
Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.
Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.
Stop Ransomware in Its Tracks
Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.
Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.
Intelligent Endpoint Detection and Response (EDR)
The first EDR designed for security analysts and IT administrators
Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.
Extended Detection and Response (XDR)
Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.
Managed Detection and Response
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
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