We performed a comparison between INTELLIBOT and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"This solution is easy to use and requires little coding knowledge."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"The replay of the automation is an awesome feature."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"There's a helpful community available through the portal."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"They are leaders in the same industry."
"The tech support is highly available and there is plenty of online training available."
"The workflow system is very intuitive."
"The trigger actions need to be more robust."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"Has limited functionality and uses extensive resources."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"I would like to see the cognitive marketing platform improved."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"Pega Robotic Process Automation scalability is too low."
"I would like to see an enhanced auditing feature included."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"I would like to improve the tool's integration features and stability."
"Rule versioning and deployment to enable parallel development could still be improved"
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INTELLIBOT is ranked 17th in Robotic Process Automation (RPA) with 7 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. INTELLIBOT is rated 7.0, while Pega Robotic Process Automation is rated 7.6. The top reviewer of INTELLIBOT writes "Great studio, offers easy access for clients, and has a helpful community for troubleshooting". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". INTELLIBOT is most compared with UiPath, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM. See our INTELLIBOT vs. Pega Robotic Process Automation report.
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