Instana Infrastructure Monitoring vs OpenText AI Operations Management comparison

Instana and OpenText are both solutions in the Cloud Monitoring Software category. Instana is ranked #22 with an average rating of 10.0, while OpenText is ranked #20 with an average rating of 8.0. Instana holds a 1.0% mindshare in CMS, compared to OpenText’s 0.9% mindshare. Additionally, 100% of Instana users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Instana Infrastructure Moni...

Read 2 Instana Infrastructure Monitoring reviews

925 Views
685 Comparison Views

100% willing to recommend

OpenText AI Operations Mana...

Read 49 OpenText AI Operations Management reviews

1,868 Views
766 Comparison Views

92% willing to recommend

Instana Infrastructure Moni...

OpenText AI Operations Mana...

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Executive SummaryUpdated on Dec 28, 2025

OpenText AI Operations Management and Instana Infrastructure Monitoring compete in enterprise IT operations management. Instana has the upper hand in features with its comprehensive real-time monitoring and sophisticated analytics, while OpenText is attractive for its competitive pricing and exceptional support.

Features: OpenText AI Operations Management focuses on predictive AI analytics, automation capabilities, and enhancing operational efficiencies. Instana Infrastructure Monitoring provides real-time data analytics, extensive visibility into application performance, and a robust feature set that offers depth and breadth in monitoring capabilities.

Ease of Deployment and Customer Service: Instana Infrastructure Monitoring streamlines deployment with a cloud-based model, quick setup, and detailed documentation. OpenText AI Operations Management might be more complex to deploy but benefits from a strong customer service team offering tailored assistance.

Pricing and ROI: OpenText AI Operations Management is recognized for lower initial setup costs with good return on investment due to enhanced operational efficiency. Instana Infrastructure Monitoring has higher setup costs but offers substantial ROI with its extensive feature set and capabilities.

To learn more, read our detailed Instana Infrastructure Monitoring vs. OpenText AI Operations Management Report (Updated: December 2025).

Buyer's Guide

Instana Infrastructure Monitoring vs. OpenText AI Operations Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Instana Infrastructure Moni...

Ranking in Cloud Monitoring Software

22nd

Average Rating

9.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (32nd)

OpenText AI Operations Mana...

Ranking in Cloud Monitoring Software

20th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Event Monitoring (7th), IT Operations Analytics (7th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of Instana Infrastructure Monitoring is 1.0%, up from 0.7% compared to the previous year. The mindshare of OpenText AI Operations Management is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
OpenText AI Operations Management	0.9%
Instana Infrastructure Monitoring	1.0%
Other	98.1%

Cloud Monitoring Software

Featured Reviews

Hakimuddin Ronaque

Assistant Manager at Lauren Information Technologies Pvt Ltd

Has the capability to automatically integrate with a large number of products

Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.

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reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup is easy."

"The product is easy to deploy."

"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."

"Purely, its flexibility is the most valuable aspect. It is hugely configurable."

"The data lake is a very powerful feature within OpenText Operations Bridge."

"The most valuable aspect of Operations Bridge for us is its integration capabilities."

"The most valuable feature is its ability to integrate with everything."

"The most valuable features of the solution are its grouping scripts and event focus."

"This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes."

"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."

More OpenText AI Operations Management pros

Cons

"The product’s scalability is an area with certain limitations, making it an area where improvements are required."

"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."

"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."

"The solution is overall "heavy", requiring multiple servers, even without HA."

"I'm not aware of areas that need improvement."

"The setup process can get a little bit complex."

"The pricing could be improved."

"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."

"The price is quite expensive, and because of this, we may try another solution."

"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."

More OpenText AI Operations Management cons

Pricing and Cost Advice

"The cost of the tool is around 130 USD per month."

"It is competitive."

"Setup costs can be high depending on the partner, but it is worth it."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"The licensing cost for this solution is approximately $1,000 USD."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"The cost is very high."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

11%

Manufacturing Company

11%

Performing Arts

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

Questions from the Community

What do you like most about Instana Infrastructure Monitoring?

The product is easy to deploy.

See all answers

What needs improvement with Instana Infrastructure Monitoring?

The product’s scalability is an area with certain limitations, making it an area where improvements are required.

See all answers

What is your primary use case for Instana Infrastructure Monitoring?

I use the solution in my company, especially if an application is down and it is considered to be a P1 issue or a critical issue. The network team will blame the application team, while the applica...

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What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

See all answers

What needs improvement with Micro Focus Operations Bridge?

See all answers

What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...

See all answers

Comparisons

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Compared 14% of the time

IBM SevOne Network Performance Management (NPM) vs Instana Infrastructure Monitoring

Compared 11% of the time

Amazon CloudWatch vs Instana Infrastructure Monitoring

Compared 10% of the time

Elastic Observability vs Instana Infrastructure Monitoring

Compared 10% of the time

Infraon IMS vs Instana Infrastructure Monitoring

Compared 9% of the time

More Instana Infrastructure Monitoring Competitors

OpsRamp vs OpenText AI Operations Management

Compared 8% of the time

BMC Helix Operations Management with AIOps vs OpenText AI Operations Management

Compared 8% of the time

SCOM vs OpenText AI Operations Management

Compared 7% of the time

BMC TrueSight vs OpenText AI Operations Management

Compared 7% of the time

Zabbix vs OpenText AI Operations Management

Compared 6% of the time

More OpenText AI Operations Management Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

December 2025

Instana Infrastructure Monitoring report

Download Instana Infrastructure Monitoring product report

Buyer's Guide

OpenText AI Operations Management

January 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Also Known As

No data available

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Overview

Instana ensures that your application delivery organization has the data, visibility and information they need to manage the performance of critical business applications across the DevOps lifecycle. Built to handle the dynamic nature of containerized, microservice architectures, Instana automates infrastructure and application monitoring helping you to ensure the performance and quality of custom applications and accelerate your CI/CD cycle.

Instana

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Sample Customers

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech

GE Money Bank, Bank AlJazira, Tech Mahindra

Buyer's Guide

Instana Infrastructure Monitoring vs. OpenText AI Operations Management

December 2025

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