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Insights Hub vs Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Insights Hub
Ranking in AWS Marketplace
12th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Ubuntu 20 (Ubuntu 20.04 LTS...
Ranking in AWS Marketplace
183rd
Average Rating
8.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PT
OT Expert at a manufacturing company with 10,001+ employees
Energy dashboards have given us clear cost insights and guide data driven production decisions
I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company. Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub. One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Linux servers have supported secure deployments and provide straightforward configuration
We use a couple of third-party apps in Linux servers, such as Twingate or Fireflys, or we redirect our traffic on London-based servers. We use Linux and other third-party applications for security purposes. User interface is an area where Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages could improve. Mac is famous for its user interface and seamless experience with other products. Similarly, Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages should provide a better UI/UX experience over the OS and better connectivity and better application support. Windows and Mac support a vast variety of applications, but Linux is lacking in this area. System configuration is something I would see added to Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages in the future. The App Store lacks many applications, so it could improve the application support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Insights Hub is an overall major good framework for everybody to monitor the shop floor."
"Insights Hub is a good IoT solution and cloud solution, with easy to normal implementation difficulty for a company, and it can provide some help for our company to do modifications or adjustments."
"Given that great variety and diversity of machines, the main characteristic of Insights Hub is that it allows me to talk to that diversity of machines, and therefore I can extract data from them and monitor my plant without needing to use additional developments or additional configurations."
"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
"I find Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages compatible with cloud services such as AWS."
"Security features such as full disk encryption and firewall protection are, of course, important, in conjunction with server and storage."
"You can download any open-source tools and run them on Ubuntu, which is also very helpful."
"The biggest advantage that I found in GitLab is that I have all the control of my code in house."
"When I think of the advantages of Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages, the very broad community support comes to my mind; most of the questions are very quickly and reliably answered, and that is in fact better than what we face with AlmaLinux, which is more of a niche type of operating system."
"Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages offers good security from the first minute of use and is better than Windows for me."
"Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages is a leader because it provides full architecture of servers, machines, and operating systems."
 

Cons

"Insights Hub has a connection with Grafana, but I would like it to be improved."
"One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users."
"As of now, Insights Hub is an under-developed platform, so there is no organization-level impact."
"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
"I think we don't like Kernel Live Patches on Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages."
"Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages is not my main operating system."
"Working with text documents or the equivalent of MS Word, particularly .odt files, is a major challenge on Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages."
"Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages could be improved in two key areas: security and file management."
"Emphasizing improvements for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages, I note that it is a bit bloated right now; it could be more lean with supported packages."
"Because of the community involvement, I mentioned that at some point I get stuck and need to rely on the community and either work out my own solutions."
"User interface is an area where Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages could improve."
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Top Industries

By visitors reading reviews
Insurance Company
62%
Construction Company
11%
Comms Service Provider
6%
Outsourcing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Insights Hub?
Insights Hub has a connection with Grafana, but I would like it to be improved.
What is your primary use case for Insights Hub?
Insights Hub is used for monitoring equipment in the plant, mainly for OEE calculation. Within Insights Hub, Mendix has an application called OEE Hub, which allows me to connect the machines to the...
What is your experience regarding pricing and costs for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages?
I use the free distribution because the free version is sufficient for me. The price is good for me.
What needs improvement with Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages?
Certainly, there are scopes for improvement specifically for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages. The GUI needs to be improved. In certain cases, I have found that Jupyter Not...
What is your primary use case for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages?
Kernel Livepatch is not something I am particularly aware of in Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages. My systems team would be looking at that. I am primarily focused on develo...
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Insights Hub vs. Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.