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Insights Hub vs Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Insights Hub
Ranking in AWS Marketplace
12th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Ubuntu 18.04 (Ubuntu 18.04 ...
Ranking in AWS Marketplace
512th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PT
OT Expert at a manufacturing company with 10,001+ employees
Energy dashboards have given us clear cost insights and guide data driven production decisions
I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company. Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub. One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.
reviewer2920476 - PeerSpot reviewer
Development Engineer at a media company with 1,001-5,000 employees
Containerization with automation has improved deployment speed and supports efficient DevOps work
One area for improvement would be longer security support and more frequent updates. Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages is stable, but as technology evolves, compatibility with newer versions of Docker, Kubernetes, and other DevOps tools can become a challenge. I would also want to see more lightweight and optimized official Docker images to reduce image size, improve build times, and minimize security vulnerabilities. Better documentation and smoother dependency management could also be more helpful. I would like Canonical to focus more on security updates, vulnerability scanning, and compatibility with modern DevOps tools. For example, smaller or more optimized Docker images would help reduce build time and improve container startup performance. It would also be helpful to have regular updates for commonly used packages and better compatibility with newer Docker and Kubernetes versions. Another important area is clear documentation for upgrading older Ubuntu versions to newer LTS releases without disrupting existing applications. These improvements would make Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages more secure, efficient, and easier to maintain in production. The main areas of improvement that kept my rating at eight instead of a nine or ten would be that there are some newer technologies and dependencies that might have compatibility issues with older packages. Additionally, security maintenance and upgrading to newer LTS versions require additional effort. Overall, it is a good platform, but there is room for improvement in modern tool compatibility, security, and container optimization. A small improvement would be better built-in monitoring and diagnostic tools, making it easier to identify performance issues, memory usage, and resource bottlenecks. It would also be helpful to have similar security patch management, clear upgrade notifications, and more detailed documentation for Docker and Kubernetes compatibility. These small improvements could significantly ease day-to-day system administration and reduce troubleshooting efforts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Given that great variety and diversity of machines, the main characteristic of Insights Hub is that it allows me to talk to that diversity of machines, and therefore I can extract data from them and monitor my plant without needing to use additional developments or additional configurations."
"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
"Insights Hub is an overall major good framework for everybody to monitor the shop floor."
"Insights Hub is a good IoT solution and cloud solution, with easy to normal implementation difficulty for a company, and it can provide some help for our company to do modifications or adjustments."
"Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages provides a reliable and flexible environment for our day-to-day activities."
"What I like about the product is the license cost and security, as there is no license cost for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages."
 

Cons

"Insights Hub has a connection with Grafana, but I would like it to be improved."
"As of now, Insights Hub is an under-developed platform, so there is no organization-level impact."
"One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users."
"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
"Using open-source, Excel-based tools is not very user-friendly."
"The main areas of improvement that kept my rating at eight instead of a nine or ten would be that there are some newer technologies and dependencies that might have compatibility issues with older packages."
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Top Industries

By visitors reading reviews
Insurance Company
62%
Construction Company
11%
Comms Service Provider
6%
Outsourcing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Insights Hub?
Insights Hub has a connection with Grafana, but I would like it to be improved.
What is your primary use case for Insights Hub?
Insights Hub is used for monitoring equipment in the plant, mainly for OEE calculation. Within Insights Hub, Mendix has an application called OEE Hub, which allows me to connect the machines to the...
What is your experience regarding pricing and costs for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
What I like about the product is the license cost and security, as there is no license cost for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages.
What needs improvement with Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
Using open-source, Excel-based tools is not very user-friendly. The complexity comes from using full access Microsoft Excel. I believe that I have not found it very friendly to use Microsoft Excel....
What is your primary use case for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
Our major use case for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages is that our ERP is on Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages.
 

Comparisons

No data available
 

Overview

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