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IBM Turbonomic vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
IBM Turbonomic offers quick ROI by reducing hardware costs, optimizing resources, and decreasing operational expenses through automation and efficiency.
Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
 

Customer Service

Sentiment score
8.9
IBM Turbonomic's customer service is highly rated for its responsiveness, knowledge, and effectiveness, despite some mixed post-acquisition experiences.
Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
6.9
IBM Turbonomic is scalable, seamlessly integrating with various environments while its licensing supports expansion, focusing on additional requirements.
Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.4
IBM Turbonomic is praised for stability and robust performance, with minor update issues swiftly resolved by support.
Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

IBM Turbonomic needs an improved interface, better reporting, clearer documentation, more integrations, and a stable, mobile-compatible platform.
<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

IBM Turbonomic offers flexible, competitive pricing models, providing value through resource optimization and reducing hardware expenses effectively.
Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

IBM Turbonomic enhances efficiency through automation, capacity management, reporting, and planning, optimizing resource allocation and infrastructure decisions.
Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
 

Categories and Ranking

IBM Turbonomic
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (5th), Cloud Management (4th), Virtualization Management Tools (5th), IT Financial Management (1st), IT Operations Analytics (11th), Cloud Analytics (1st), Cloud Cost Management (1st), AIOps (15th)
Infrascale Backup & Disaste...
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Backup and Recovery (27th), Cloud Backup (24th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)
 

Featured Reviews

reviewer1446966 - PeerSpot reviewer
Senior Systems Engineer at a university with 1,001-5,000 employees
The solution reduced our operational expenditures and is able to identify points before we even noticed them
The management interface seems to be designed for high-resolution screens. Somebody with a smaller-resolution screen might not like the web interface. I run a 4K monitor on it, so everything fits on the screen. With a lower resolution like 1080, you need to scroll a lot. Everything is in smaller windows. It doesn't seem to be designed for smaller screens. When I change the resolution to 1080, I only see half of what I would on my big 4K monitor. It would be annoying to have to scroll to see the flow chart. They have a flow chart that goes top to bottom like a tree. On a lower resolution, it might be nice if that scrolls horizontally because it's long, narrow, and tall. It's only three icons wide, but it's 15 icons tall. I think it would be helpful to have the ability to change that for a smaller screen and customize the widget.
reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
6%
Healthcare Company
16%
Computer Software Company
10%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise57
Large Enterprise147
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is set as a percentage of the consumption of some of our customers' services. The ...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting. This helps us get a consolidated view of all customer spending into a single d...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

Turbonomic, VMTurbo Operations Manager
Infrascale Platform
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: January 2026.
883,619 professionals have used our research since 2012.