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Infrascale Backup & Disaster Recovery vs Turbonomic comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
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Pros
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around.""The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory.""Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.""For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale.""The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.""Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

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"We have a system where our developers automate machine builds, and that is constantly running out of resources. Turbonomic helps us with that, so I don't have to keep buying hardware. The developers always say, "They don't have enough. They don't have enough. They don't have enough," when they just configured it improperly. Therefore, Turbonomic helps us identify configuration issues on their side so it doesn't cost me money on the other end to buy resources that I don't really need.""We like that Turbonomic shows application metrics and estimates the impact of taking a suggested action. It provides us a map of resource utilization as part of its recommendation. We evaluate and compare that to what we think would be appropriate from a human perspective to that what Turbonomic is doing, then take the best action going forward.""It has automated a lot of things. We have saved 30 to 35 percent in human resource time and cost, which is pretty substantial. We don't have a big workforce here, so we have to use all the automation we can get.""Turbonomic has helped optimize cloud operations and reduced our cloud costs significantly. Overall, we are at about 40 percent savings, and we spend about three million a year just in Azure. It reduces the size of the VMs, putting them into the right template for usage. People don't realize that you don't have to future-proof a virtual machine in Azure. You just need to build it for today. As the business or service grows, you can scale up or out. About 90 percent of all the costs that we've reduced has been from sizing machines appropriately.""The automated memory balancing, where it looks at whether it's being used in the most efficient way and adds or takes away memory, is the best part. If it didn't do that, it would be something that I would have to do. We have too many machines for one person to do that. The automation helps me in that it is done in a really efficient way and a balanced way because of the policies. It really helps.""The proactive monitoring of all our open enrollment applications has improved our organization. We have used it to size applications that we are moving to the cloud. Therefore, when we move them out there, we have them appropriately sized. We use it for reporting to current application owners, showing them where they are wasting money. There are easy things to find for an application, e.g., they decommissioned the server, but they never took care of the storage. Without a tool like this, that storage would just sit there forever, with us getting billed for it.""The tool provides the ability to look at the consumption utilization over a period of time and determine if we need to change that resource allocation based on the actual workload consumption, as opposed to how IT has configured it. Therefore, we have come to realize that a lot of our workloads are overprovisioned, and we are spending more money in the public cloud than we need to.""I have the ability to automate things similar to the Orchestrator stuff. I do have the ability to have it do some balancing, and if it sees some different performance metrics that I've set not being met, it'll actually move some of my virtual machines from, let's say, one host to another. It is sort of an automation tool that helps me. Basically, I specify the metric, and if I get a certain host or something being over-utilized, it'll automatically move the virtual machines around for me. It basically has to snap into my vCenter and then it can make adjustments and move my virtual machines around. It also has some very nice reporting tools built around virtual machines. It tells you how much storage, memory, or CPU is being used monthly, and then it gives you a very nice way to be able to send out billing structure to your end users who use servers within your environment."

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Cons
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files.""One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement.""There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

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"There is room for improvement [with] upgrades. We have deployed the newer version, version 8 of Turbonomic. The problem is that there is no way to upgrade between major Turbonomic versions. You can upgrade minor versions without a problem, but when you go from version 6 to version 7, or version 7 to version 8, you basically have to deploy it new and let it start gathering data again. That is a problem because all of the data, all of the savings calculations that had been done on the old version, are gone. There's no way to keep track of your lifetime savings across versions.""The issue for us with the automation is we are considering starting to do the hot adds, but there are some problems with Windows Server 2019 and hot adds. It is a little buggy. So, if we turn that on with a cluster that has a lot of Windows 2019 Servers, then we would see a blue screen along with a lot of applications as well. Depending on what you are adding, cores or memory, it doesn't necessarily even take advantage of that at that moment. A reboot may be required, and we can't do that until later. So, that decreases the benefit of the real-time. For us, there is a lot of risk with real-time.""The GUI and policy creation have room for improvement. There should be a better view of some of the numbers that are provided and easier to access. And policy creation should have it easier to identify groups.""They could add a few more reports. They could also be a bit more granular. While they have reports, sometimes it is hard to figure out what you are looking for just by looking at the date.""The planning and costing areas could be a little bit more detailed. When you have more than 2,000 machines, the reports don't work properly. They need to fix it so that the reports work when you use that many virtual machines.""It would be good for Turbonomic, on their side, to integrate with other companies like AppDynamics or SolarWinds or other monitoring softwares. I feel that the actual monitoring of applications, mixed in with their abilities, would help. That would be the case wherever Turbonomic lacks the ability to monitor an application or in cases where applications are so customized that it's not going to be able to handle them. There is monitoring that you can do with scripting that you may not be able to do with Turbonomic.""The deployment process is a little tricky. It wasn't hard for me because I have pretty in-depth knowledge of Kubernetes, and their software runs on Kubernetes. To deploy it or upgrade it, you have to be able to follow steps and use the Kubernetes command line, or you'll need someone to come in and do it for you.""Additional interfaces would be helpful."

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Pricing and Cost Advice
  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • "The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

  • "If you're a super-small business, it may be a little bit pricey for you... But in large, enterprise companies where money is, maybe, less of an issue, Turbonomic is not that expensive. I can't imagine why any big company would not buy it, for what it does."
  • "It was an annual buy-in. You basically purchase it based on your host type stuff. The buy-in was about 20K, and the annual maintenance is about $3,000 a year."
  • "I'm not involved in any of the billing, but my understanding is that is fairly expensive."
  • "We see ROI in extended support agreements (ESA) for old software. Migration activities seem to be where Turbonomic has really benefited us the most. It's one click and done. We have new machines ready to go with Turbonomic, which are properly sized instead of somebody sitting there with a spreadsheet and guessing. So, my return on investment would certainly be on currency, from a software and hardware perspective."
  • "When we have expanded our licensing, it has always been easy to make an ROI-based decision. So, it's reasonably priced. We would like to have it cheaper, but we get more benefit from it than we pay for it. At the end of the day, that's all you can hope for."
  • "I know there have been some issues with the billing, when the numbers were first proposed, as to how much we would save. There was a huge miscommunication on our part. Turbonomic was led to believe that we could optimize our AWS footprint, because we didn't know we couldn't. So, we were promised savings of $750,000. Then, when we came to implement Turbonomic, the developers in AWS said, "Absolutely not. You're not putting that in our environment. We can't scale down anything because they coded it." Our AWS environment is a legacy environment. It has all these old applications, where all the developers who have made it are no longer with the company. Those applications generate a ton of money for us. So, if one breaks, we are really in trouble and they didn't want to have to deal with an environment that was changing and couldn't be supported. That number went from $750,000 to about $450,000. However, that wasn't Turbonomic's fault."
  • "It is an endpoint type license, which is fine. It is not overly expensive."
  • "The pricing and licensing are fair. We purchase based on benchmark pricing, which we have been able to get. There are no surprise charges nor hidden fees."
  • More Turbonomic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    We've recently switched from Veeam B&R to Rubrik with their Polaris Radar Solution to detect Ransomware.  VM-Backup is a standard feature nowadays. DRaaS - do you mean a cloud solution or on-prem?… more »
    Top Answer: 
    Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up… more »
    Top Answer: 
    The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction. I believe it's a lot better… more »
    Top Answer: 
    Licensing costs are middle of the road; you need to take into account what the solution delivers to the customer. If it's running automatic remediation then it saves a lot of money for an… more »
    Top Answer: 
    It's tough to say how they could improve. They've done a lot better with their Kubernetes integration. If you'd asked me a year and a half ago, I would say that I think their Kubernetes integration… more »
    Top Answer: 
    We have a hybrid cloud setup that includes some on-prem resources, and then we have AWS as our primary cloud provider. We have one or two resources on the Google Cloud Platform, but we don't target… more »
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    Also Known As
    Infrascale Platform
    VMTurbo Operations Manager
    Learn More
    Overview

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.


    Turbonomic, an IBM Company, provides Application Resource Management (ARM) software used by customers to assure application performance and governance by dynamically resourcing applications across hybrid and multicloud environments. Turbonomic Network Performance Management (NPM) provides modern monitoring and analytics solutions to help assure continuous network performance at scale across multivendor networks for enterprises, carriers and managed services providers.

    For further information, please visit www.turbonomic.com

    www.turbonomic.com/resources/case-studies

    Offer
    Learn more about Infrascale Backup & Disaster Recovery
    Learn more about Turbonomic
    Sample Customers
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    JPMorgan Chase, Bank of America, Citi, ANZ, Credit Suisse, State Street, Morningstar, VOYA, TPICAP, LPL Financial, Cisco, BMC, Hewlett Packard Enterprise, Agilysys, MetLife, Hiscox, Humana, Tokio Marine, Allscripts, SHARP, Providence St. Joseph Health, NBC Universal, pwc, KPMG, Wayfair, Carhartt, Tiffany & Co., UCLA, NASA, NIH
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company37%
    Comms Service Provider17%
    Financial Services Firm5%
    Government4%
    REVIEWERS
    Healthcare Company14%
    Financial Services Firm13%
    Manufacturing Company12%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider20%
    Government6%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business91%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business87%
    Large Enterprise13%
    REVIEWERS
    Small Business10%
    Midsize Enterprise27%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise51%
    Large Enterprise35%
    Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: January 2022.
    564,322 professionals have used our research since 2012.

    Infrascale Backup & Disaster Recovery is ranked 12th in Cloud Backup with 9 reviews while Turbonomic is ranked 2nd in Virtualization Management Tools with 17 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Turbonomic is rated 9.0. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Turbonomic writes "Helps us optimize cloud operations, reducing our cloud costs". Infrascale Backup & Disaster Recovery is most compared with Zerto, Veeam Backup & Replication, Commvault, Datto Cloud Continuity and VMware vRealize Operations (vROps), whereas Turbonomic is most compared with VMware vRealize Operations (vROps), CloudHealth, Densify, Azure Cost Management and Cisco Intersight.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.