Infrascale Backup & Disaster Recovery vs NetApp SaaS Backup comparison

Infrascale and NetApp are both solutions in the SaaS Backup category. Infrascale is ranked #8 with an average rating of 8.6, while NetApp is ranked #31. Infrascale holds a 1.7% mindshare in B, compared to NetApp’s 1.3% mindshare. Additionally, 93% of Infrascale users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Infrascale Backup & Disaste...

Read 22 Infrascale Backup & Disaster Recovery reviews

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93% willing to recommend

NetApp SaaS Backup

Read 5 NetApp SaaS Backup reviews

829 Views
829 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

NetApp SaaS Backup

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Executive SummaryUpdated on Dec 15, 2024

Infrascale Backup & Disaster Recovery and NetApp SaaS Backup are data protection solutions. Infrascale stands out with competitive pricing and customer support, while NetApp offers a greater feature set aimed at delivering long-term value.

Features: Infrascale Backup & Disaster Recovery integrates seamlessly with different environments, provides quick recovery times, and ensures strong encryption. NetApp SaaS Backup presents a rich feature set, including comprehensive backup options for diverse SaaS applications and advanced reporting capabilities, justifying its premium pricing for enterprises.

Room for Improvement: Infrascale requires improvement in deployment processes to reduce manual configuration time and enhance automation features. Expanding integration capabilities with additional environments could benefit users. NetApp could improve by simplifying its pricing model, enhancing customer support responsiveness, and expanding integration with on-premise solutions.

Ease of Deployment and Customer Service: NetApp SaaS Backup offers an easy deployment model with automated processes, while Infrascale focuses on strong customer support, though deployment involves more manual setup, which may extend the initial configuration period. This could influence organizations based on their setup preferences.

Pricing and ROI: Infrascale adopts competitive pricing, appealing to cost-sensitive businesses and ensuring substantial ROI through effective disaster recovery. NetApp, priced higher, attracts enterprise clients seeking extensive services and features. ROI evaluations should consider business-specific needs, balancing price with features offered.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup Report (Updated: June 2026).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in SaaS Backup

8th

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)

NetApp SaaS Backup

Ranking in SaaS Backup

31st

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.7%, up from 0.5% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.7%
NetApp SaaS Backup	1.3%
Other	97.0%

SaaS Backup

Featured Reviews

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Simplifies backup, restore, and clone management across disparate applications and infrastructures

It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was straightforward and we received support from the manufacturer."

"The most valuable feature of this solution is that it is simple to use."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The biggest lesson that I have learned from using this product is that we should have switched years before we did."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

More Infrascale Backup & Disaster Recovery pros

"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."

"I would recommend it because it makes it simple to manage backups from Office 365."

"The most valuable feature is the simplicity in configuration and use."

"The most valuable features are the support for both NAS and NFS."

"NetApp SaaS Backup is a good product that serves multiple purposes."

"Over the time that we have used it, NetApp SaaS was a good solution and it performed well."

"NetApp SaaS Backup is a good solution and I recommend it."

"The most valuable feature is stability."

More NetApp SaaS Backup pros

Cons

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

More Infrascale Backup & Disaster Recovery cons

"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."

"The features need to be updated to support the latest hardware, as it changes every year."

"Better integration with third-party databases and applications is needed."

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."

"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."

Pricing and Cost Advice

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"I appreciate their pricing. We went for this solution for its pricing."

"The licensing is based on how much data you have plus what appliances you need."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"My understanding of the costs is that the price is fair, and not too expensive."

"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."

"The licensing was based on a three-year subscription and the price is good compared so some other vendors."

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Top Industries

By visitors reading reviews

Construction Company

14%

Healthcare Company

12%

Financial Services Firm

10%

Manufacturing Company

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	1
Large Enterprise	6

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...

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What is your primary use case for Infrascale Platform?

I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...

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Compared 7% of the time

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

June 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

SaaS Backup

May 2026

Download NetApp SaaS Backup product report

Also Known As

Infrascale Platform

No data available

Overview

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

NetApp SaaS Backup provides streamlined backup solutions, supporting NAS and NFS with user-friendly configuration options. Offering reliable data protection and recovery, it integrates with Azure for custom licensing.

NetApp SaaS Backup stands out for its ease of use and stability, allowing users to back up data to cloud storage or on-premises environments. It supports Azure NetApp integration, ensuring seamless licensing use and cloud control. While backup and restoration are efficient, users suggest enhancements in GUI integration, regional support, and hardware updates. Its widespread use spans consultants and organizations focusing on data protection and file sharing.

What are the key features of NetApp SaaS Backup?

NAS and NFS Support: Facilitates diverse data management.
Customizable Interface: Offers simplicity and personalization in configuration.
Data Security: Ensures secure backup and restoration.
Azure Integration: Uses existing licenses and cloud services.
Efficient Backup/Restoration: Promotes easy data recovery.

What benefits should users evaluate in reviews?

User Friendliness: Simplified configuration for all users.
Operational Stability: Consistent backup reliability across environments.
Admin Controls: Secure management with backup deletion limited to administrators.
Cost-Effective Licensing: Facilitates use without additional costs.

In industries where data protection is critical, NetApp SaaS Backup serves as a reliable tool for consultants and organizations managing backup operations. Its use with SATA drives and integration with tape backup systems makes it versatile, though some opt for alternatives like Commvault. Industries implementing NetApp can benefit from its robust backup and recovery features, although improvements in specific areas like SharePoint support are recognized.

NetApp

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Node4, Profi Engineering Systems

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

June 2026

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