Infrascale Backup & Disaster Recovery vs NetApp SaaS Backup comparison

Infrascale and NetApp are both solutions in the SaaS Backup category. Infrascale is ranked #8 with an average rating of 8.4, while NetApp is ranked #30. Infrascale holds a 1.8% mindshare in B, compared to NetApp’s 1.2% mindshare. Additionally, 92% of Infrascale users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Infrascale Backup & Disaste...

Read 20 Infrascale Backup & Disaster Recovery reviews

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1,129 Comparison Views

92% willing to recommend

NetApp SaaS Backup

Read 5 NetApp SaaS Backup reviews

921 Views
912 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

NetApp SaaS Backup

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Executive SummaryUpdated on Dec 15, 2024

Infrascale Backup & Disaster Recovery and NetApp SaaS Backup are data protection solutions. Infrascale stands out with competitive pricing and customer support, while NetApp offers a greater feature set aimed at delivering long-term value.

Features: Infrascale Backup & Disaster Recovery integrates seamlessly with different environments, provides quick recovery times, and ensures strong encryption. NetApp SaaS Backup presents a rich feature set, including comprehensive backup options for diverse SaaS applications and advanced reporting capabilities, justifying its premium pricing for enterprises.

Room for Improvement: Infrascale requires improvement in deployment processes to reduce manual configuration time and enhance automation features. Expanding integration capabilities with additional environments could benefit users. NetApp could improve by simplifying its pricing model, enhancing customer support responsiveness, and expanding integration with on-premise solutions.

Ease of Deployment and Customer Service: NetApp SaaS Backup offers an easy deployment model with automated processes, while Infrascale focuses on strong customer support, though deployment involves more manual setup, which may extend the initial configuration period. This could influence organizations based on their setup preferences.

Pricing and ROI: Infrascale adopts competitive pricing, appealing to cost-sensitive businesses and ensuring substantial ROI through effective disaster recovery. NetApp, priced higher, attracts enterprise clients seeking extensive services and features. ROI evaluations should consider business-specific needs, balancing price with features offered.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup Report (Updated: August 2026).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in SaaS Backup

8th

Average Rating

9.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Backup and Recovery (17th), Cloud Backup (15th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th)

NetApp SaaS Backup

Ranking in SaaS Backup

30th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.8%, up from 0.5% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.8%
NetApp SaaS Backup	1.2%
Other	97.0%

SaaS Backup

Featured Reviews

Mohit X

Dev Ops Engineer And Solution Architect at Scania

Automated backups have increased user trust and ensured reliable multi-region disaster recovery

While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our databases. The networking flow can definitely improve, which could speed up the scale at which backups are performed. Increased availability into more regions would be beneficial. Currently, Infrascale Backup & Disaster Recovery is limited to certain regions in the world, but there could be customers who would want to use it in Mumbai or other parts of the globe. That would increase their use case and help cater to more customers across the world.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Simplifies backup, restore, and clone management across disparate applications and infrastructures

It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

"From a backup and disaster recovery perspective, it has been a night and day difference."

"Overall, this product is really solid and they're a very good company to work with."

"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."

"The initial setup was straightforward and we received support from the manufacturer."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"If you want something that works and is reliable, here it is."

"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."

More Infrascale Backup & Disaster Recovery pros

"The most valuable feature is stability."

"The most valuable features are the support for both NAS and NFS."

"The most valuable feature is the simplicity in configuration and use."

"Over the time that we have used it, NetApp SaaS was a good solution and it performed well."

"NetApp SaaS Backup is a good solution and I recommend it."

"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."

"I would recommend it because it makes it simple to manage backups from Office 365."

"NetApp SaaS Backup is a good product that serves multiple purposes."

More NetApp SaaS Backup pros

Cons

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"In terms of overage, or outgrowing capacity with backups, I have an issue."

"User interface and navigation are also not that good."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

More Infrascale Backup & Disaster Recovery cons

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."

"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."

"The features need to be updated to support the latest hardware, as it changes every year."

"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."

"Better integration with third-party databases and applications is needed."

Pricing and Cost Advice

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The licensing is based on how much data you have plus what appliances you need."

"Our licensing fees are billed every four months."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"I appreciate their pricing. We went for this solution for its pricing."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."

"My understanding of the costs is that the price is fair, and not too expensive."

"The licensing was based on a three-year subscription and the price is good compared so some other vendors."

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Top Industries

By visitors reading reviews

Construction Company

13%

Healthcare Company

12%

Outsourcing Company

12%

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	1
Large Enterprise	5

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

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What needs improvement with Infrascale Platform?

In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...

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What is your primary use case for Infrascale Platform?

My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...

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Compared 11% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

August 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

SaaS Backup

August 2026

Download NetApp SaaS Backup product report

Also Known As

Infrascale Platform

No data available

Overview

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

NetApp SaaS Backup provides streamlined backup solutions, supporting NAS and NFS with user-friendly configuration options. Offering reliable data protection and recovery, it integrates with Azure for custom licensing.

NetApp SaaS Backup stands out for its ease of use and stability, allowing users to back up data to cloud storage or on-premises environments. It supports Azure NetApp integration, ensuring seamless licensing use and cloud control. While backup and restoration are efficient, users suggest enhancements in GUI integration, regional support, and hardware updates. Its widespread use spans consultants and organizations focusing on data protection and file sharing.

What are the key features of NetApp SaaS Backup?

NAS and NFS Support: Facilitates diverse data management.
Customizable Interface: Offers simplicity and personalization in configuration.
Data Security: Ensures secure backup and restoration.
Azure Integration: Uses existing licenses and cloud services.
Efficient Backup/Restoration: Promotes easy data recovery.

What benefits should users evaluate in reviews?

User Friendliness: Simplified configuration for all users.
Operational Stability: Consistent backup reliability across environments.
Admin Controls: Secure management with backup deletion limited to administrators.
Cost-Effective Licensing: Facilitates use without additional costs.

In industries where data protection is critical, NetApp SaaS Backup serves as a reliable tool for consultants and organizations managing backup operations. Its use with SATA drives and integration with tape backup systems makes it versatile, though some opt for alternatives like Commvault. Industries implementing NetApp can benefit from its robust backup and recovery features, although improvements in specific areas like SharePoint support are recognized.

NetApp

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Node4, Profi Engineering Systems

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

August 2026

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