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Infrascale Backup & Disaster Recovery vs NetApp SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in SaaS Backup
8th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
NetApp SaaS Backup
Ranking in SaaS Backup
31st
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.7%, up from 0.5% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.7%
NetApp SaaS Backup1.3%
Other97.0%
SaaS Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Simplifies backup, restore, and clone management across disparate applications and infrastructures
It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"The most valuable feature of this solution is that it is simple to use."
"Infrascale has been great for us and for the relationship with this client."
"The initial setup was straightforward and we received support from the manufacturer."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"It's a user-friendly solution."
"I would recommend it because it makes it simple to manage backups from Office 365."
"The most valuable feature is stability."
"NetApp SaaS Backup is a good solution and I recommend it."
"The most valuable features are the support for both NAS and NFS."
"Over the time that we have used it, NetApp SaaS was a good solution and it performed well."
"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
"The most valuable feature is the simplicity in configuration and use."
 

Cons

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The features need to be updated to support the latest hardware, as it changes every year."
"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."
"Better integration with third-party databases and applications is needed."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
 

Pricing and Cost Advice

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The licensing is based on how much data you have plus what appliances you need."
"Our licensing fees are billed every four months."
"I appreciate their pricing. We went for this solution for its pricing."
"The licensing was based on a three-year subscription and the price is good compared so some other vendors."
"My understanding of the costs is that the price is fair, and not too expensive."
"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."
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Top Industries

By visitors reading reviews
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
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Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Node4, Profi Engineering Systems
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.