Infrascale Backup & Disaster Recovery vs NetApp SaaS Backup comparison

Why PeerSpot?

Infrascale and NetApp are both solutions in the SaaS Backup category. Infrascale is ranked #6 with an average rating of 8.4, while NetApp is ranked #30. Infrascale holds a 1.8% mindshare in B, compared to NetApp’s 1.3% mindshare. Additionally, 94% of Infrascale users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Infrascale Backup & Disaste...

Read 23 Infrascale Backup & Disaster Recovery reviews

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1,301 Comparison Views

94% willing to recommend

NetApp SaaS Backup

Read 5 NetApp SaaS Backup reviews

1,109 Views
1,109 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

NetApp SaaS Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

Infrascale Backup & Disaster Recovery and NetApp SaaS Backup are data protection solutions. Infrascale stands out with competitive pricing and customer support, while NetApp offers a greater feature set aimed at delivering long-term value.

Features: Infrascale Backup & Disaster Recovery integrates seamlessly with different environments, provides quick recovery times, and ensures strong encryption. NetApp SaaS Backup presents a rich feature set, including comprehensive backup options for diverse SaaS applications and advanced reporting capabilities, justifying its premium pricing for enterprises.

Room for Improvement: Infrascale requires improvement in deployment processes to reduce manual configuration time and enhance automation features. Expanding integration capabilities with additional environments could benefit users. NetApp could improve by simplifying its pricing model, enhancing customer support responsiveness, and expanding integration with on-premise solutions.

Ease of Deployment and Customer Service: NetApp SaaS Backup offers an easy deployment model with automated processes, while Infrascale focuses on strong customer support, though deployment involves more manual setup, which may extend the initial configuration period. This could influence organizations based on their setup preferences.

Pricing and ROI: Infrascale adopts competitive pricing, appealing to cost-sensitive businesses and ensuring substantial ROI through effective disaster recovery. NetApp, priced higher, attracts enterprise clients seeking extensive services and features. ROI evaluations should consider business-specific needs, balancing price with features offered.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup Report (Updated: September 2026).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in SaaS Backup

6th

Average Rating

8.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Backup and Recovery (14th), Cloud Backup (13th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)

NetApp SaaS Backup

Ranking in SaaS Backup

30th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.8%, up from 0.7% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.8%
NetApp SaaS Backup	1.3%
Other	96.9%

SaaS Backup

Featured Reviews

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Simplifies backup, restore, and clone management across disparate applications and infrastructures

It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"Overall, this product is really solid and they're a very good company to work with."

"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

More Infrascale Backup & Disaster Recovery pros

"It's a user-friendly solution."

"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."

"The most valuable features are the support for both NAS and NFS."

"NetApp SaaS Backup is a good solution and I recommend it."

"Over the time that we have used it, NetApp SaaS was a good solution and it performed well."

"The interface, customization, and security are superb."

"The most valuable feature is stability."

"I would recommend it because it makes it simple to manage backups from Office 365."

More NetApp SaaS Backup pros

Cons

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"The customer support is good, but I think it should be improved."

More Infrascale Backup & Disaster Recovery cons

"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

"Better integration with third-party databases and applications is needed."

"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."

"The features need to be updated to support the latest hardware, as it changes every year."

"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."

Pricing and Cost Advice

"Our licensing fees are billed every four months."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The licensing is based on how much data you have plus what appliances you need."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."

"The licensing was based on a three-year subscription and the price is good compared so some other vendors."

"My understanding of the costs is that the price is fair, and not too expensive."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Construction Company

11%

Healthcare Company

11%

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	4
Large Enterprise	7

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...

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What is your primary use case for Infrascale Platform?

My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...

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Compared 10% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

September 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

SaaS Backup

September 2026

Download NetApp SaaS Backup product report

Also Known As

Infrascale Platform

No data available

Overview

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

NetApp SaaS Backup provides streamlined backup solutions, supporting NAS and NFS with user-friendly configuration options. Offering reliable data protection and recovery, it integrates with Azure for custom licensing.

NetApp SaaS Backup stands out for its ease of use and stability, allowing users to back up data to cloud storage or on-premises environments. It supports Azure NetApp integration, ensuring seamless licensing use and cloud control. While backup and restoration are efficient, users suggest enhancements in GUI integration, regional support, and hardware updates. Its widespread use spans consultants and organizations focusing on data protection and file sharing.

What are the key features of NetApp SaaS Backup?

NAS and NFS Support: Facilitates diverse data management.
Customizable Interface: Offers simplicity and personalization in configuration.
Data Security: Ensures secure backup and restoration.
Azure Integration: Uses existing licenses and cloud services.
Efficient Backup/Restoration: Promotes easy data recovery.

What benefits should users evaluate in reviews?

User Friendliness: Simplified configuration for all users.
Operational Stability: Consistent backup reliability across environments.
Admin Controls: Secure management with backup deletion limited to administrators.
Cost-Effective Licensing: Facilitates use without additional costs.

In industries where data protection is critical, NetApp SaaS Backup serves as a reliable tool for consultants and organizations managing backup operations. Its use with SATA drives and integration with tape backup systems makes it versatile, though some opt for alternatives like Commvault. Industries implementing NetApp can benefit from its robust backup and recovery features, although improvements in specific areas like SharePoint support are recognized.

NetApp

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Node4, Profi Engineering Systems

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

September 2026

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