Infrascale Backup & Disaster Recovery vs NetApp SaaS Backup comparison

Infrascale and NetApp are both solutions in the SaaS Backup category. Infrascale is ranked #13 with an average rating of 9.0, while NetApp is ranked #33. Infrascale holds a 1.4% mindshare in B, compared to NetApp’s 1.1% mindshare. Additionally, 90% of Infrascale users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Infrascale Backup & Disaste...

Read 18 Infrascale Backup & Disaster Recovery reviews

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90% willing to recommend

NetApp SaaS Backup

Read 5 NetApp SaaS Backup reviews

423 Views
423 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

NetApp SaaS Backup

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Executive SummaryUpdated on Dec 15, 2024

Infrascale Backup & Disaster Recovery and NetApp SaaS Backup are data protection solutions. Infrascale stands out with competitive pricing and customer support, while NetApp offers a greater feature set aimed at delivering long-term value.

Features: Infrascale Backup & Disaster Recovery integrates seamlessly with different environments, provides quick recovery times, and ensures strong encryption. NetApp SaaS Backup presents a rich feature set, including comprehensive backup options for diverse SaaS applications and advanced reporting capabilities, justifying its premium pricing for enterprises.

Room for Improvement: Infrascale requires improvement in deployment processes to reduce manual configuration time and enhance automation features. Expanding integration capabilities with additional environments could benefit users. NetApp could improve by simplifying its pricing model, enhancing customer support responsiveness, and expanding integration with on-premise solutions.

Ease of Deployment and Customer Service: NetApp SaaS Backup offers an easy deployment model with automated processes, while Infrascale focuses on strong customer support, though deployment involves more manual setup, which may extend the initial configuration period. This could influence organizations based on their setup preferences.

Pricing and ROI: Infrascale adopts competitive pricing, appealing to cost-sensitive businesses and ensuring substantial ROI through effective disaster recovery. NetApp, priced higher, attracts enterprise clients seeking extensive services and features. ROI evaluations should consider business-specific needs, balancing price with features offered.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup Report (Updated: March 2026).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in SaaS Backup

13th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (27th), Cloud Backup (24th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th)

NetApp SaaS Backup

Ranking in SaaS Backup

33rd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.3% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.4%
NetApp SaaS Backup	1.1%
Other	97.5%

SaaS Backup

Featured Reviews

Hans Seidl

President at LET US DEAL WITH IT, LLC

Backups and restores are easy and we can do on-site disaster recovery within minutes

The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Simplifies backup, restore, and clone management across disparate applications and infrastructures

It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"It works a treat and does the job perfectly."

"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."

"The biggest lesson that I have learned from using this product is that we should have switched years before we did."

"Overall, this product is really solid and they're a very good company to work with."

"The experience that we have had with this product is generally good."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

More Infrascale Backup & Disaster Recovery pros

"It's a user-friendly solution."

"The most valuable feature is stability."

"NetApp SaaS Backup is a good solution and I recommend it."

"The most valuable feature is the simplicity in configuration and use."

"The interface, customization, and security are superb."

"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."

"The most valuable features are the support for both NAS and NFS."

"NetApp SaaS Backup is a good product that serves multiple purposes."

More NetApp SaaS Backup pros

Cons

"The problem is that sometimes you can use a lot of the bandwidth to upload files."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"There could be some room for improvement in the on-premises hardware selection."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

More Infrascale Backup & Disaster Recovery cons

"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."

"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

"The features need to be updated to support the latest hardware, as it changes every year."

"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."

More NetApp SaaS Backup cons

Pricing and Cost Advice

"I appreciate their pricing. We went for this solution for its pricing."

"Our licensing fees are billed every four months."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The licensing is based on how much data you have plus what appliances you need."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"The licensing was based on a three-year subscription and the price is good compared so some other vendors."

"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."

"My understanding of the costs is that the price is fair, and not too expensive."

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Top Industries

By visitors reading reviews

Healthcare Company

15%

Construction Company

14%

Computer Software Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

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What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

See all answers

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

March 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

SaaS Backup

March 2026

Download NetApp SaaS Backup product report

Also Known As

Infrascale Platform

No data available

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

As a Cloud Service Provider or a Managed Service Provider (MSP), deliver Data Protection as a Service (DPaaS) to your end customers for most popular SaaS Applications like Microsoft Office 365 and Salesforce. With Partner Central, reduce your Total Cost of Ownership (TCO) footprint and enhance your ROI. Hosted and delivered as software as a Service (SaaS), Partner Central enables you to manage and deliver Data Protection SLAs in a multi-tenant service architecture from a single user interface.

NetApp

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Node4, Profi Engineering Systems

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

March 2026

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