Infrascale Backup & Disaster Recovery vs NetApp SaaS Backup comparison

Infrascale and NetApp are both solutions in the SaaS Backup category. Infrascale is ranked #10 with an average rating of 10.0, while NetApp is ranked #34. Infrascale holds a 1.4% mindshare in B, compared to NetApp’s 1.1% mindshare. Additionally, 90% of Infrascale users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Infrascale Backup & Disaste...

Read 17 Infrascale Backup & Disaster Recovery reviews

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372 Comparison Views

90% willing to recommend

NetApp SaaS Backup

Read 5 NetApp SaaS Backup reviews

294 Views
291 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

NetApp SaaS Backup

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Executive SummaryUpdated on Dec 15, 2024

Infrascale Backup & Disaster Recovery and NetApp SaaS Backup are data protection solutions. Infrascale stands out with competitive pricing and customer support, while NetApp offers a greater feature set aimed at delivering long-term value.

Features: Infrascale Backup & Disaster Recovery integrates seamlessly with different environments, provides quick recovery times, and ensures strong encryption. NetApp SaaS Backup presents a rich feature set, including comprehensive backup options for diverse SaaS applications and advanced reporting capabilities, justifying its premium pricing for enterprises.

Room for Improvement: Infrascale requires improvement in deployment processes to reduce manual configuration time and enhance automation features. Expanding integration capabilities with additional environments could benefit users. NetApp could improve by simplifying its pricing model, enhancing customer support responsiveness, and expanding integration with on-premise solutions.

Ease of Deployment and Customer Service: NetApp SaaS Backup offers an easy deployment model with automated processes, while Infrascale focuses on strong customer support, though deployment involves more manual setup, which may extend the initial configuration period. This could influence organizations based on their setup preferences.

Pricing and ROI: Infrascale adopts competitive pricing, appealing to cost-sensitive businesses and ensuring substantial ROI through effective disaster recovery. NetApp, priced higher, attracts enterprise clients seeking extensive services and features. ROI evaluations should consider business-specific needs, balancing price with features offered.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup Report (Updated: December 2025).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in SaaS Backup

10th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (25th), Cloud Backup (18th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th)

NetApp SaaS Backup

Ranking in SaaS Backup

34th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.3% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Market Share Distribution
Product	Market Share (%)
Infrascale Backup & Disaster Recovery	1.4%
NetApp SaaS Backup	1.1%
Other	97.5%

SaaS Backup

Featured Reviews

reviewer2649186

President at a media company with 11-50 employees

Its user-friendliness and consolidated dashboard make backups and recovery very easy

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Simplifies backup, restore, and clone management across disparate applications and infrastructures

It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The initial setup was straightforward and we received support from the manufacturer."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

More Infrascale Backup & Disaster Recovery pros

"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."

"The most valuable features are the support for both NAS and NFS."

"The most valuable feature is stability."

"The most valuable feature is the simplicity in configuration and use."

"It's a user-friendly solution."

Cons

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

More Infrascale Backup & Disaster Recovery cons

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."

"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."

"The features need to be updated to support the latest hardware, as it changes every year."

"Better integration with third-party databases and applications is needed."

Pricing and Cost Advice

"I appreciate their pricing. We went for this solution for its pricing."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Our licensing fees are billed every four months."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."

"The licensing was based on a three-year subscription and the price is good compared so some other vendors."

"My understanding of the costs is that the price is fair, and not too expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Healthcare Company

11%

Manufacturing Company

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	1

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

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What needs improvement with Infrascale Platform?

The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...

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What is your primary use case for Infrascale Platform?

I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

January 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

SaaS Backup

January 2026

Download NetApp SaaS Backup product report

Also Known As

Infrascale Platform

No data available

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

As a Cloud Service Provider or a Managed Service Provider (MSP), deliver Data Protection as a Service (DPaaS) to your end customers for most popular SaaS Applications like Microsoft Office 365 and Salesforce. With Partner Central, reduce your Total Cost of Ownership (TCO) footprint and enhance your ROI. Hosted and delivered as software as a Service (SaaS), Partner Central enables you to manage and deliver Data Protection SLAs in a multi-tenant service architecture from a single user interface.

NetApp

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Node4, Profi Engineering Systems

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NetApp SaaS Backup

December 2025

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