Try our new research platform with insights from 80,000+ expert users

Infrascale Backup & Disaster Recovery vs NetApp Cloud Volumes ONTAP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
52nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Backup and Recovery (64th), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (33rd), SaaS Backup (44th)
NetApp Cloud Volumes ONTAP
Ranking in Cloud Backup
14th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Cloud Migration (1st), Cloud Storage (2nd), Public Cloud Storage Services (6th), Cloud Software Defined Storage (1st)
 

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Pramod-Talekar - PeerSpot reviewer
Allows customers to manage SAN and NAS data within a single storage solution
The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site. Multiprotocol support in NetApp Cloud Volumes ONTAP is beneficial because it allows customers to manage SAN and NAS data within a single storage solution. This feature eliminates the need to purchase different types of storage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The most valuable feature of this solution is that it is simple to use."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"The initial setup was straightforward and we received support from the manufacturer."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"It makes sure we have control of the data and that we know what it's being used for. The main thing for us is that we need to know what applications are consuming it and responsible for it. The solution helps us do that."
"The fast recovery time objective with the ability to bring the environment back to production in case something happens."
"It is much easier to control data since we can run queries across all our platforms with just one solution. Not only that, we can also monitor all the platforms with Active IQ, where we can see all the alerts, messages, and space consumption through a single application. This is regardless if the data is on-prem or AWS. It is much more efficient."
"The ease of use in terms of how the product works is valuable. We are able to work with it and deploy the storage that we need."
"The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."
"Lastly, the API and web services are fairly good. That is an important feature too. We write some code to do different things. We have code that runs to make sure that everything is being backed up as we say it is and we try to also detect places where we may have missed a backup."
"The ability to see things going back and forth has been quite useful."
"ONTAP is great for helping you migrate on-premise workflows to cloud environments."
 

Cons

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"The only area for improvement would be some guidance in terms of the future products that NetApp is planning on releasing. I would like to see communication around that or advice such as, "Hey, the world is moving towards this particular trend, and NetApp can help you do that." I do get promotional emails from NetApp, but customer-specific advice would be helpful, based on our use cases."
"When Azure does their maintenance, they do maintenance on one node at a time. With the two nodes of the CVO, it can automatically fail over from one node to the node that is staying up. And when the first node comes back online, it will fail back to the first node. We have had issues with everything failing back 100 percent correctly."
"In terms of improvement, I would like to see the Azure NetApp Files have the capability of doing SnapMirrors. Azure NetApp Files is, as we know, is an AFF system and it's not used in any of the Microsoft resources. It's basically NetApp hardware, so the best performance you can achieve, but the only reason we can't use that right now is because of the region that it's available in. The second was the SnapMirror capability that we didn't have that we heavily rely on right now."
"I would like to see more information about Cloud Volumes ONTAP using Google Cloud Platform on NetApp's website."
"Multipathing for iSCSI LUNs is difficult to deal with from the client-side and I'd love to see a single entry point that can be moved around within the cluster to simplify the client configuration."
"The automated deployment was a bit complex using the public APIs. When we had to deploy Cloud Volumes ONTAP on a regular basis using automation, It could be a bit of a challenge."
"The product is more restricted with underlying cloud."
"It would be fantastic if NetApp could offer a solution that's as user-friendly as Google Drive for seamless cloud storage integration."
 

Pricing and Cost Advice

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"Our licensing fees are billed every four months."
"I appreciate their pricing. We went for this solution for its pricing."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The pricing of this solution is definitely higher than what the typical Azure Files and AWS solutions charge, but given the features and the stability NetApp has provided, we are okay with it. We are not complaining about the pricing."
"The deal with the seller was acceptable; the pricing is reasonable."
"Overall, the pricing of NetApp is aggressive and the pricing becomes more aggressive as the amount of data increases. The cost for a given volume of data that you are storing becomes lower. The greater the volume of data, the cheaper the license."
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."
"If we wanted to use the AWS solution, we would have to manage two or three different platforms and pay more money than what we should have to pay, as some of the features don't even exist. If we wanted to, we could use AWS cloning, but it is useless because it uses more space, is more expensive, and takes more time."
"The standard pricing is online. Pricing depends. If you're using the PayGo model, then it's just the normal costs on the Microsoft page. If you're using Bring Your Own License, which is what we're doing, then you get with your sales contact at NetApp and start figuring out what price is the best, in the end, for your company."
"Our licensing costs are folded into the hardware purchases and I have never differentiated between the two."
"It is expensive. There are no costs in addition to their standard licensing fees."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
859,533 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Real Estate/Law Firm
10%
Healthcare Company
10%
Educational Organization
31%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
What do you like most about NetApp Cloud Volumes ONTAP?
So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.
 

Also Known As

Infrascale Platform
ONTAP Cloud, CVO, NetApp CVO
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.