InfoScale vs Spiceworks comparison

Why PeerSpot?

InfoScale and Spiceworks are both solutions in the IT Infrastructure Monitoring category. InfoScale is ranked #25 with an average rating of 8.6, while Spiceworks is ranked #44 with an average rating of 9.0. InfoScale holds a 0.1% mindshare in IM, compared to Spiceworks’s 0.7% mindshare. Additionally, 100% of InfoScale users are willing to recommend the solution, compared to 86% of Spiceworks users who would recommend it.

InfoScale

Read 9 InfoScale reviews

2,409 Views
289 Comparison Views

100% willing to recommend

Spiceworks

Read 47 Spiceworks reviews

6,592 Views
2,571 Comparison Views

86% willing to recommend

InfoScale

Spiceworks

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between InfoScale and Spiceworks based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed InfoScale vs. Spiceworks Report (Updated: September 2026).

Buyer's Guide

InfoScale vs. Spiceworks

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoScale

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (19th), High Availability Clustering (1st), Disaster Recovery (DR) Software (13th), Data Storage for Kubernetes (2nd), Autonomous Operational Resilience (4th)

Spiceworks

Ranking in IT Infrastructure Monitoring

44th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (15th), IT Asset Management (12th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of InfoScale is 0.1%. The mindshare of Spiceworks is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
InfoScale	0.1%
Spiceworks	0.7%
Other	99.2%

IT Infrastructure Monitoring

Featured Reviews

TABISH JAVED

Site Reliability Engineer (Certified) at Kyndryl India

Automated recovery has minimized downtime and supports seamless multi‑datacenter failover

Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."

"It's a stable solution."

"In a live incident scenario, the data replication process occurs in real-time, and compared to other products, this data replication feature works effectively, ensuring data availability, and we can implement this scenario using Veritas Volume Replication (VVR), which is the most usable feature in InfoScale for data replication."

"The best feature in InfoScale is the file system, which is the greatest feature as you can get any storage LUN from any hardware because it's software-defined and create a volume that can consist of storage from two or more different vendors, which avoids any vendor lock-in and makes it easier when you expand as time goes."

"It integrates well with other solutions."

"The best feature is that it supports high availability and automatic failover, which minimizes downtime and helps the environment reduce downtime and improve high availability for critical applications."

"From a recovery standpoint, InfoScale is excellent and easy to manage."

"InfoScale does that all by itself without any dependency on different solutions."

More InfoScale pros

"The solution is very stable. It's reliable and efficient."

"The documentation is also very helpful in figuring out the product."

"Spiceworks is generic and free."

"Customer Service: Spiceworks support is only surpassed by the baristas at Starbucks."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"Tickets by e-mail, with actions by hastag."

"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

"The software is cloud-based, so I do not need to store any data locally."

More Spiceworks pros

Cons

"Many customers can see the benefit of InfoScale, but they are usually not able to purchase the product because the license cost is very high."

"It could be more stable and more secure."

"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."

"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."

"It's very difficult to implement."

"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."

"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."

"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."

More InfoScale cons

"Attachment handling within a ticket could be improved; only one item can be attached at a time unless email is used."

"It would be nice to connect multi Spiceworks servers together to get all of the information across different sites."

"The ticketing system could be more robust, more like a service desk."

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."

"Deployment is easy but getting the full details on every networked component can be a challenge."

"I would like to see the help desk product be more stable."

"The main issue we had with the Spiceworks was always performance related."

More Spiceworks cons

Pricing and Cost Advice

"Our clients pay for licensing on a yearly basis."

"The product is free! Get it now."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"It's free."

"The tool is cheap."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

Outsourcing Company

Media Company

Construction Company

14%

Outsourcing Company

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Veritas InfoScale Availability?

My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go f...

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What needs improvement with Veritas InfoScale Availability?

InfoScale can be improved if it added more robust reporting features; it has reporting, but it is very simple. If it created an integration with a reporting tool that makes it official, customers c...

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What is your primary use case for Veritas InfoScale Availability?

My main use case for InfoScale is that we use it in many scenarios. In some scenarios, we use it for clustering for a product like Enterprise Vault, using InfoScale Enterprise, where we handle the ...

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What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

See all answers

What is your primary use case for Spiceworks?

If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.

See all answers

What advice do you have for others considering Spiceworks?

It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...

See all answers

Comparisons

Windows Server Failover Clustering vs InfoScale

Compared 11% of the time

IBM PowerHA System Mirror vs InfoScale

Compared 9% of the time

HPE Serviceguard vs InfoScale

Compared 9% of the time

IBM Platform Computing LSF vs InfoScale

Compared 8% of the time

PagerDuty Operations Cloud vs InfoScale

Compared 8% of the time

More InfoScale Competitors

ServiceNow vs Spiceworks

Compared 6% of the time

Zabbix vs Spiceworks

Compared 5% of the time

Nagios XI vs Spiceworks

Compared 5% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 4% of the time

Lansweeper vs Spiceworks

Compared 4% of the time

More Spiceworks Competitors

Product Reports

Buyer's Guide

InfoScale

September 2026

Download InfoScale product report

Buyer's Guide

Spiceworks

September 2026

Download Spiceworks product report

Also Known As

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes

No data available

Overview

InfoScale delivers robust data availability and protection for enterprises by managing critical workloads across hybrid cloud environments, ensuring minimal downtime and seamless performance.

InfoScale is designed to enhance data resilience and operational efficiency. By enabling quick data access across hybrid infrastructures, it reduces potential downtime and enhances business continuity. Its scalable architecture adapts to dynamic workloads, providing reliable performance under pressure while maintaining seamless integration with cloud-based solutions.

What are the key features of InfoScale?

Data Resiliency: Ensures continuous data availability through advanced clustering and replication technologies.
Scalability: Supports dynamic scaling to meet changing demands without compromising performance.
Cloud Integration: Offers seamless transition and operation within cloud environments.
Automated Operations: Streamlines management processes with automation to reduce manual intervention.

What benefits and ROI should users consider?

Increased Uptime: Improved reliability translates to reduced business interruption.
Cost Efficiency: Potentially lowers operational costs through optimized resource allocation.
Enhanced Security: Provides robust protection measures for critical data assets.
Operational Agility: Facilitates swift adaptation to evolving business requirements.

InfoScale is particularly effective in sectors such as healthcare and finance where data integrity and uptime are crucial. Its implementation empowers industries to handle data-intensive operations efficiently, ensuring continuity and compliance with industry standards.

InfoScale

Spiceworks is a freeware IT management tool offering efficient ticketing systems and inventory management with Active Directory integration, making it user-friendly and effective for network monitoring.

Spiceworks supports IT teams with device management and network visibility through strong community backing, ease of use, and comprehensive features like reporting and asset tracking. Its cost-effectiveness is attractive, though users seek improvements such as more customization, better ticketing, enhanced stability, and improved integration capabilities. Security, performance, and scalability are key focuses for enhancement.

What are the key features of Spiceworks?

Ticketing System: Simplifies incident logging and service requests.
Inventory Management: Tracks IT assets efficiently.
Network Monitoring: Offers reliable network oversight.
Active Directory Integration: Seamless integration for user management.
Community Support: Access to troubleshooting and insights.
Reporting: Facilitates in-depth analysis through reports.

What benefits and ROI should users expect?

Cost-Effectiveness: Lowers expenses for IT management.
Ease of Integration: Fits smoothly into existing systems.
Improved IT Support: Enhances incident response and monitoring.
Global Collaboration: Facilitates network management across locations.
Resource Efficiency: Streamlines operational tasks for IT teams.

In many industries, Spiceworks is utilized for managing infrastructure, facilitating network oversight, and documenting IT services. Teams efficiently manage networks globally, monitor devices like routers and switches, and provide IT support without reliance on managed service vendors, making integration straightforward.

Spiceworks

Sample Customers

Wayne State University, Zenith Mart

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

Buyer's Guide

InfoScale vs. Spiceworks

September 2026

Free Report: InfoScale vs. Spiceworks

Find out what your peers are saying about InfoScale vs. Spiceworks and other solutions. Updated: September 2026.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.