We performed a comparison between Informatica Cloud API and App Integration and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The application integration will give you more flexibility when dealing with APIs."
"The interface has a great look and feel, and the functionality is so easy."
"The OAuth feature is the most valuable feature for authentication."
"The interface is really good."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Pricing is a little on the high side."
"The solution is operating well overall."
"The interface is quite simple and easy to use, even for beginners."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The most valuable feature of Pega BPM is its architecture."
"The setup is complex."
"There's no direct way to connect to Amazon APIs from Informatica Cloud."
"The pricing model is problematic."
"There could be a lot more application integration."
"The solution could be more scalable."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"I would like to see Pega BPM improve the user experience."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"The UI part needs improvement."
"Its implementation in the public sector was a bit complex."
Informatica Cloud API and App Integration is ranked 18th in Business Process Management (BPM) with 4 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 56 reviews. Informatica Cloud API and App Integration is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Informatica Cloud API and App Integration writes " Provides data governance and offer good scalability, with a significant performance boost when moving from on-prem to the cloud". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Informatica Cloud API and App Integration is most compared with Apache Airflow, Appian, Camunda and ARIS Cloud, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Informatica Cloud API and App Integration vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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