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Infor CloudSuite vs Prophix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Improved throughput postponed a $7M expansion, while productivity and customer satisfaction increased with Infor CloudSuite rated eight out of ten.
Sentiment score
6.8
Prophix enhances efficiency and cost savings, offering medium to high returns with low maintenance costs, saving $80K annually.
 

Customer Service

Sentiment score
6.4
Infor CloudSuite's customer support varies; helpful for some, but complex issues often lack effective international assistance.
Sentiment score
7.7
Prophix customer service is praised for promptness and helpfulness, though some users face challenges like time zones and initial support.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
 

Scalability Issues

Sentiment score
7.9
Infor CloudSuite is renowned for its scalability, seamlessly supporting medium to large businesses with adaptability and effective data management.
Sentiment score
7.6
Prophix generally delivers effective scalability and performance, though some users face issues with high concurrency and configuration complexity.
 

Stability Issues

Sentiment score
7.5
Infor CloudSuite is praised for stability with high uptime; customizations can cause issues, but updates ensure reliability.
Sentiment score
7.0
Prophix is stable but faces occasional Microsoft cube dependency errors, user load impact, and challenges with reporting functionalities.
Infor CloudSuite is very stable, provided there is a good internet connection.
 

Room For Improvement

Infor CloudSuite needs documentation enhancements, improved finance reporting, regional pricing adjustments, and better customization in Europe and South Africa.
Prophix mobile features, integration, user interface, and several functionalities need enhancement for improved user experience and efficiency.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
 

Setup Cost

Infor CloudSuite pricing varies significantly, offering value with comprehensive features, negotiable rates, and both on-premise and SaaS options.
Prophix offers a cost-effective, efficient solution with low setup and ongoing expenses, appealing compared to Oracle Business Intelligence.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
 

Valuable Features

Infor CloudSuite offers advanced planning, analytics, automation, and integration, enhancing manufacturing, finance, and sales for large enterprises.
Prophix offers budgeting, reporting, data management, and security features with Excel integration and cloud readiness for performance management.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
 

Categories and Ranking

Infor CloudSuite
Ranking in Financial Close Software
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
CRM (20th), ERP (15th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th)
Prophix
Ranking in Financial Close Software
20th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Business Performance Management (21st), Financial Performance and Strategy Management (10th)
 

Mindshare comparison

As of June 2025, in the Financial Close Software category, the mindshare of Infor CloudSuite is 0.6%, up from 0.3% compared to the previous year. The mindshare of Prophix is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Financial Close Software
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
it_user287946 - PeerSpot reviewer
Easy to use and cloud-ready, helps me manage my business
Increased margin on products Easy to use Rich functionality Complete corporate performance management solution Based on modern technology Cloud-ready All of them allow me to manage my business. BI analytics Few related Ad Hoc Analyses in one window Sorting and filtering in Data View More…
report
Use our free recommendation engine to learn which Financial Close Software solutions are best for your needs.
857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
11%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
29%
Educational Organization
20%
Construction Company
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
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Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
Solarcentury, Swan Mill Paper Company, Interstates Companies, First Medical Health Plan, Community Physician Network, AAA Southern New England
Find out what your peers are saying about Infor CloudSuite vs. Prophix and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.