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Infor CloudSuite vs Prophix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Infor CloudSuite improved productivity and customer feedback, deferring a $7M expansion with an eight out of ten user rating.
Sentiment score
6.8
Prophix enhances efficiency and cost savings, offering medium to high returns with low maintenance costs, saving $80K annually.
 

Customer Service

Sentiment score
5.8
Infor CloudSuite support is rated 7-8/10, with strengths in assistance but challenges in customization and Asia-specific issues.
Sentiment score
7.7
Prophix customer service is praised for promptness and helpfulness, though some users face challenges like time zones and initial support.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
 

Scalability Issues

Sentiment score
7.5
Infor CloudSuite efficiently scales with businesses, supporting integration, productivity, and global operations with minimal user-reported issues.
Sentiment score
7.6
Prophix generally delivers effective scalability and performance, though some users face issues with high concurrency and configuration complexity.
 

Stability Issues

Sentiment score
7.1
Infor CloudSuite boasts 99.99% uptime with minimal issues, supported by frequent updates, customizations, and strong internet connectivity.
Sentiment score
7.0
Prophix is stable but faces occasional Microsoft cube dependency errors, user load impact, and challenges with reporting functionalities.
Infor CloudSuite is very stable, provided there is a good internet connection.
 

Room For Improvement

Infor CloudSuite requires improved documentation, IoT integration, customization, regional pricing, and industry-specific functionalities to enhance user satisfaction.
Prophix mobile features, integration, user interface, and several functionalities need enhancement for improved user experience and efficiency.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
 

Setup Cost

Infor CloudSuite pricing is flexible and costly, offering value for high-revenue businesses with varied affordability perceptions.
Prophix offers a cost-effective, efficient solution with low setup and ongoing expenses, appealing compared to Oracle Business Intelligence.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
 

Valuable Features

Infor CloudSuite offers advanced features for manufacturing, finance, analytics, integration, scalability, and customization, enhancing digital transformation for enterprises.
Prophix offers budgeting, reporting, data management, and security features with Excel integration and cloud readiness for performance management.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
 

Categories and Ranking

Infor CloudSuite
Ranking in Financial Close Software
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
CRM (19th), ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (5th), Warehouse Management (3rd), Cloud HCM (6th)
Prophix
Ranking in Financial Close Software
19th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Business Performance Management (22nd), Financial Performance and Strategy Management (11th)
 

Mindshare comparison

As of August 2025, in the Financial Close Software category, the mindshare of Infor CloudSuite is 1.0%, up from 0.4% compared to the previous year. The mindshare of Prophix is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Financial Close Software
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
it_user287946 - PeerSpot reviewer
Easy to use and cloud-ready, helps me manage my business
Increased margin on products Easy to use Rich functionality Complete corporate performance management solution Based on modern technology Cloud-ready All of them allow me to manage my business. BI analytics Few related Ad Hoc Analyses in one window Sorting and filtering in Data View More…
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Use our free recommendation engine to learn which Financial Close Software solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Healthcare Company
11%
Computer Software Company
8%
Educational Organization
7%
Computer Software Company
34%
Construction Company
12%
Performing Arts
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
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Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
Solarcentury, Swan Mill Paper Company, Interstates Companies, First Medical Health Plan, Community Physician Network, AAA Southern New England
Find out what your peers are saying about Infor CloudSuite vs. Prophix and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.