We performed a comparison between Infoblox BloxOne Threat Defense and Symantec Secure Web Gateway based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The most valuable feature is policy redirecting and security reports."
"The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"The automatic blocklists are most valuable. A box can maintain several lists from which we can choose if we need to block more or less. We don't have to manually manage the lists ourselves. They're automatically updated."
"BloxOne provides automatic sharing of network context data, which affects our speed of threat response and provide real-time threat intelligence. Our security operations needs this to do their work. It makes us feel safer."
"The most important features for us are preventing DDOS DNS attacks."
"The most valuable feature of this solution is the granularity for which you can categorize what you want to block versus what you don't want to block."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It offers an easy initial setup."
"It has a faster implementation process compared to other products."
"The most valuable features are the website blocking capability and SSL interception."
"The most valuable feature is the endpoint security."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"It is a stable solution."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"The setup was horrible. About a year ago, Infoblox made us re-enroll all our on-prem DNS servers by a set date to a specific version, or it would stop working. I told my colleague, "Oh, here, we have to upgrade the servers and reconnect them to the CSP." That did not go well at all."
"A lot of their documentation needs improvement."
"They could work on the UI of their website and make their website more user-friendly."
"The product is slightly more expensive compared to other DNS solutions."
"The initial setup is not a simple "click-click-next" installation. It requires some level of experience ."
"The onboarding is a little rough at times, and you need to have some information at hand. It is pretty good, but it would be useful to have a few good examples to set up things like data exfiltration."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The interface could be made more user-friendly."
"Difficult and time-consuming to deploy and update."
"The platform’s data center is not capable of managing most of the traffic."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
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Infoblox BloxOne Threat Defense is ranked 6th in Domain Name System (DNS) Security with 15 reviews while Symantec Secure Web Gateway is ranked 33rd in Secure Web Gateways (SWG) with 10 reviews. Infoblox BloxOne Threat Defense is rated 8.0, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Infoblox BloxOne Threat Defense writes "Improved the way that we look at data as it comes in and out". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Easy to set up with good features and helpful support". Infoblox BloxOne Threat Defense is most compared with Cisco Umbrella, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection, Zscaler Internet Access and Fortinet FortiGate SWG, whereas Symantec Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Zscaler Internet Access, Skyhigh Security and Fortinet FortiGate SWG. See our Infoblox BloxOne Threat Defense vs. Symantec Secure Web Gateway report.
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