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Infoblox BloxOne Threat Defense vs Symantec Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
17
Ranking in other categories
Domain Name System (DNS) Security (6th)
Symantec Secure Web Gateway
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
Secure Web Gateways (SWG) (30th)
 

Mindshare comparison

Infoblox BloxOne Threat Defense and Symantec Secure Web Gateway aren’t in the same category and serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 6.0%, up 5.1% compared to last year.
Symantec Secure Web Gateway, on the other hand, focuses on Secure Web Gateways (SWG), holds 0.9% mindshare, down 1.0% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

Igor Van Den Ouden - PeerSpot reviewer
A hybrid solution for DNS security with insights and security reports
The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.
Malik Khan - PeerSpot reviewer
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is policy redirecting and security reports."
"The most useful aspect of Infoblox BloxOne Threat Defense is its user-friendly interface and its powerful analytic reporting."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The automatic blocklists are most valuable. A box can maintain several lists from which we can choose if we need to block more or less. We don't have to manually manage the lists ourselves. They're automatically updated."
"The product is stable."
"Our ability to detect data exfiltration was minimal before Infoblox and the cloud portal was instituted for us. In terms of DNS security as a whole, we had some capability with our firewalls, but this is a lot more specialized because we're sending all of our DNS requests to Infoblox. I'd say we improved 100%."
"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"Using the reporting, we can tell that we have gained an extra layer of protection. Just by looking at it, we can see what is being blocked before it even makes it to the firewall. It is definitely working."
"The most valuable features are the website blocking capability and SSL interception."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"I find the product to be very straightforward."
"It has a faster implementation process compared to other products."
"It is a stable solution."
"The most valuable feature is the endpoint security."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
 

Cons

"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"They could work on the UI of their website and make their website more user-friendly."
"I have faced quite a few problems in my eight months of experience with the product in GTS, despite it being a relatively short period."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"A lot of their documentation needs improvement."
"The integration of threat intelligence with other solutions is challenging. If I want to expose threat intelligence, I cannot do it via taxi services. I have to call the API, but the customers are not into creating the APIs. The integration of embedded threat intelligence with other platforms should be better. Infoblox should work on this, and it should be easier for the end user to integrate it. It is very easy to deploy this solution. We should be able to integrate it with other platforms, such as the Next-Generation Firewall, with the same ease."
"The onboarding is a little rough at times, and you need to have some information at hand. It is pretty good, but it would be useful to have a few good examples to set up things like data exfiltration."
"This is not just Infoblox, this could be any portal provider, cloud provider, sometimes they change the look of the customer-facing options and it's not completely clear why they make the change."
"AI-driven security could be helpful, yet how effective it will be remains unclear."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The platform’s data center is not capable of managing most of the traffic."
"The interface could be made more user-friendly."
"The reports could be better."
"Difficult and time-consuming to deploy and update."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
 

Pricing and Cost Advice

"It is a very expensive system. You need to go over the licensing before purchase to make sure you're getting what is needed, not anything extra."
"The licensing is set up such that you pay for the number of active users that you're defending at the moment."
"When you buy the subscription, there are no additional costs to add any additional buttons."
"Infoblox BloxOne offers pretty good documentation. Check its documentation, then do a PoC. Infoblox is very good at providing PoCs."
"If you only wanted the DNS filtering and none of the other products built into Threat Defense, it would be nicer if they could do that a la carte since we are not really using a lot of the solution."
"There is a significant charge for this product but I think that it's worth it when we look at what it's able to prevent."
"It's a pricey solution because it's for the advanced kind of customer."
"There is an additional charge for advanced security features."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Government
8%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
13%
Comms Service Provider
8%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox BloxOne Threat Defense?
The most valuable feature is policy redirecting and security reports.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us.
What needs improvement with Infoblox BloxOne Threat Defense?
The UI performance could be better in the future, as sometimes there are delays. Additionally, DNS resolution speed could be improved to match that of Google DNS or Cloudflare DNS ( /products/cloud...
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a customer.
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new features they bring in.
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
Symantec Complete Website Security
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Information Not Available
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. Symantec Secure Web Gateway and other solutions. Updated: July 2020.
850,760 professionals have used our research since 2012.