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Isis Papyrus Customer Communications vs Oracle Documaker vs icon Communication Dynamics DOPiX-CCM comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Customer Communications Management (CCM) category, the mindshare of icon Communication Dynamics DOPiX-CCM is 0.8%, down from 3.6% compared to the previous year. The mindshare of Isis Papyrus Customer Communications is 3.7%, up from 2.0% compared to the previous year. The mindshare of Oracle Documaker is 3.3%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM)
 

Featured Reviews

Use icon Communication Dynamics DOPiX-CCM?
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it_user525924 - PeerSpot reviewer
I value the document formatting and generation.
I value the document formatting and generation. It has evolved over time and has seen better days, but the capabilities are still very good. However, not for the high price. The product is good, but it is butchered to be a workflow engine, which it is not really designed for.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Insurance Company
16%
Educational Organization
12%
Manufacturing Company
10%
Insurance Company
22%
Financial Services Firm
19%
Computer Software Company
18%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
No data available
 

Also Known As

No data available
Papyrus Platform, Isis Papyrus CCM
Documaker
 

Overview

 

Sample Customers

Ergo/Axa/Ing/Generali/Unica/ADAC/Zurich/Barmenia/MannheimerConcordia
Union Investment, Cyta, NFU Mutual, BNP Paribas (Suisse) SA, Raiffeisen Group Austria, RheinLand Insurance Group, Chinatrust Commercial Bank, Gebªhren Info Service GmbH (GIS), National Savings and Investments (NS&I), Paneon
Sociale Verzekeringsbank, Advanced Metering Services, Seattle City Light