"It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to."
"Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."
"File Watcher can run jobs when files are made available in a folder."
"For us, the most valuable feature of the solution is the file transfer piece and being able to automate the moving of files around between our various vendors. It reduces the time involved versus somebody having to individually move the files around."
"With a simple click of a button in self-service, the department or the user can complete his/her job."
"We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day."
"It seems like it would scale well."
"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."
"The technical support is great, the product is easy-to-use, and it is stable."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"Technical support from IBM is very good."
"The whole product is valuable because it is a tool for batch automation."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"More functionality within self-service would be greatly appreciated."
"The only downside to OpCon is that its features can be complicated and really must be taught. Most of our users don't have training beyond the free Basic Training that SMA provides, so for fresh eyes, it is kind of difficult to understand some of the language used."
"The logs are a little daunting to look at the first few times, however, as you begin to understand what you're looking at, it becomes easier."
"Upgrading to newer versions remains complex."
"There is room for improvement needed around setting up the calendars and frequencies. I would like more flexibility in what jobs run. Sometimes, with frequencies, I can't find what I want to without putting a little more labor into it."
"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."
"Enterprise Manager is a little clunky which I know they're addressing in the solution's manager."
"I would like to see OpCon being accessible using a mobile app."
"It should support other schedulers that aren't IBM products."
"The performance of the previous versions could be better."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"The price is an area that should be addressed because the price is high."
Earn 20 points
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
IBM Workload Automation is ranked 9th in Workload Automation with 5 reviews while Operations Orchestration is ranked 11th in Process Automation with 1 review. IBM Workload Automation is rated 8.0, while Operations Orchestration is rated 8.0. The top reviewer of IBM Workload Automation writes "Workload automation that helps track productivity and progress across platforms". On the other hand, the top reviewer of Operations Orchestration writes "Sustainable and easy to use with good stability". IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Tidal Automation and Redwood Business Process Automation - Workload Edition, whereas Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Appian, AutoSys Workload Automation and Microsoft Endpoint Configuration Manager.
We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
