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IBM Watson Discovery vs Luigi's Box comparison

IBM and Luigi's Box are both solutions in the Indexing and Search category. IBM is ranked #5, while Luigi's Box is ranked #2 with an average rating of 9.8. IBM holds a 4.8% mindshare in IS, compared to Luigi's Box’s 0.2% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 100% of Luigi's Box users who would recommend it.
IBM Watson Discovery
Read 4 IBM Watson Discovery reviews
  • 495 Views
  • 121 Comparison Views
100% willing to recommend
Luigi's Box
Read 12 Luigi's Box reviews
  • 518 Views
  • 2 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM Watson Discovery and Luigi's Box based on real PeerSpot user reviews.

Find out in this report how the two Indexing and Search solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed IBM Watson Discovery vs. Luigi's Box Report (Updated: June 2025).
Buyer's Guide
IBM Watson Discovery vs. Luigi's Box
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Watson Discovery
Ranking in Indexing and Search
5th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Luigi's Box
Ranking in Indexing and Search
2nd
Average Rating
9.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Indexing and Search category, the mindshare of IBM Watson Discovery is 4.8%, up from 4.8% compared to the previous year. The mindshare of Luigi's Box is 0.2%. It is calculated based on PeerSpot user engagement data.
Indexing and Search
 

Featured Reviews

Geraldo Lima - PeerSpot reviewer
Stable, scalable, and has testing and conversational AI features
The total time it takes to deploy IBM Watson Discovery depends on the documents you'll be working with. For example, I was in a situation where I was working with some painting files and folders for a painting store. The store had PDF documents, but the information was mixed up, so I had to treat the documents on IBM Watson Discovery, and discovering and understanding each PDF file took longer. The process is more straightforward for plain documents, and you have to work with questions that will help IBM Watson Discovery understand the documents. The time to deploy the product depends on the quantity and type of documents you'll be working with.
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William Berthoud - PeerSpot reviewer
Higher conversion rates with an advanced algorithm and intuitive interface
An area for improvement is the interface language, as our team mainly speaks French. Offering a French-language option would significantly enhance accessibility and streamline usage. Additionally, simplifying interactions with the Luigi's Box team, such as through localized support or tools tailored to non-English-speaking users, would improve collaboration. These changes would ensure a more seamless integration of the solution into our daily operations.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Language support and the ability to build a natural language of speech recognition are the most valuable features."
"The most valuable features of IBM Watson Discovery are the integration with the rest of the Watson Suite and the Watson Assistant capability. If you use Watson Assistant, the ability for it to be able to determine the accuracy of your voice models and your voice response systems is a benefit."
"Being able to have some rules to extract the entities is valuable. The capability to crawl external sites and internal documents, and then draw internal information with external contents is also valuable."
"The most valuable feature of IBM Watson Discovery is testing, mainly because the product applies conversational AI, which means I can ask questions to get the information I want from a specific test area."
"Luigi's Box has brought substantial enhancements to our company, particularly by enriching the search experience on our website. Through its powerful search capabilities, our customers can effortlessly locate their desired products, resulting in heightened satisfaction and conversion rates."
"We value the smart search feature the most since it immediately offers relevant results to customers, even if they don't know the exact name of the product."
"In analytics, we can see what our visitors can't find with us, because we can look in history to see what products they wanted to search for and couldn't find. We can see the exact number of people who wanted to find something."
"With its advanced algorithm and intuitive interface, this tool makes setting up the product feed simple and efficient."
"The most useful feature of the Luigi's Box product is the extensive analytics. We can see in beautiful graphs what exactly visitors to our e-shop searched for."
"Its seamless integration with existing platforms streamlines workflows, making it an indispensable tool for businesses of all sizes."
"Luigi's Box was easy to implement and allowed me to get started quickly."
"Luigi's Box is helpful in implementing even non-standard requirements."
More Luigi's Box pros
 

Cons

"The pricing is an area for improvement in IBM Watson Discovery because the customer initially used the free version. Still, when he needed more questions and documents, he had to move to a different version, which was paid and cost $500 per month. That change in pricing made my company lose many customers."
"There are probably other chatbots out there that were built for specific use cases and are easier to deploy than this. Having said that, Watson is way more flexible. While it may require a greater amount of effort, it is not substantially more than some of the other ones that are kind of prebuilt for a specific use case. It would be good to have more prebuilt and specific use cases and specific business models. It can have better phone integration, even though I think that it is actually becoming less of an issue. Most people are online nowadays."
"The support from IBM Watson Discovery is good but could improve to make it great."
"It needs a lot of memory. Our index is very big. It is around 100 gigabytes. So, we need more than 100 gigabytes of memory to use Watson."
"Enhancing the reporting and analytics capabilities would provide us with deeper insights into user behavior and search trends, helping us optimize our offerings further."
"Our team mainly speaks French. Offering a French-language option would significantly enhance accessibility and streamline usage."
"The product is already at a very high level, but there is always room for further improvements, especially when we want to keep up with specific requirements and rapidly changing market trends."
"It could simplify the implementation on the website."
"Integration with GA4 and a plugin integrating with Google Looker Studio would be very useful."
"Our products are really diverse. Not everything can be done automatically, and manual intervention is required."
"When setting up banner ads in the search window, it takes a long time for the banners to appear."
"However, we know that there's always room for improvement, and Luigi's Box has already made a lot of progress and it is still increasing its value and adding new features."
More Luigi's Box cons
 

Pricing and Cost Advice

"IBM Watson Discovery is an expensive product."
"Cost-wise, it is very reasonable because it is cloud-based."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
35%
Government
12%
University
10%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Luigi's Box?
Luigi's Box is an excellent tool that solves our problems with the search and recommended products in the carousels.
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What is your experience regarding pricing and costs for Luigi's Box?
When implementing, make the most of the knowledge of the person at Luigi's Box who will support you. They have a lot of experience.
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What needs improvement with Luigi's Box?
Integration with GA4 and a plugin integrating with Google Looker Studio would be very useful. Currently, I collect data on searches in two places and I cannot conveniently combine them. The efficie...
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Comparisons

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Elastic Search vs IBM Watson Discovery
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Microsoft FAST vs IBM Watson Discovery Logo
Microsoft FAST vs IBM Watson Discovery
Compared 43% of the time
More IBM Watson Discovery Competitors
No data available
 

Product Reports

Buyer's Guide
Indexing and Search
May 2025
IBM Watson Discovery reportDownload IBM Watson Discovery product report
Buyer's Guide
Luigi's Box
June 2025
Luigi's Box reportDownload Luigi's Box product report
 

Overview

Watson Discovery is an award-winning enterprise search and AI search technology that breaks open data silos and retrieves specific answers to your questions while analyzing trends and relationships buried in enterprise data. Watson Discovery applies the latest breakthroughs in machine learning, including natural language processing capabilities, and is easily trained on the language of your domain. Unlike competitors, Watson Discovery can be deployed on any cloud or on-premises environment.

IBM

Unlock your e-shop's potential with AI-powered search and personalized recommendations. Our products help your customers find what they’re looking for in seconds. Personalized search can predict customers’ intent and preferences based on their previous clicks and deal with typos, synonyms, and diacritics.

Luigi's Box
 

Sample Customers

Prudential, Bradesco, Woodside
Information Not Available
Buyer's Guide
IBM Watson Discovery vs. Luigi's Box
June 2025
Free Report: IBM Watson Discovery vs. Luigi's Box
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