We performed a comparison between IBM Watson Discovery and Luigi's Box based on real PeerSpot user reviews.
Find out in this report how the two Indexing and Search solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to have some rules to extract the entities is valuable. The capability to crawl external sites and internal documents, and then draw internal information with external contents is also valuable."
"The most valuable features of IBM Watson Discovery are the integration with the rest of the Watson Suite and the Watson Assistant capability. If you use Watson Assistant, the ability for it to be able to determine the accuracy of your voice models and your voice response systems is a benefit."
"Language support and the ability to build a natural language of speech recognition are the most valuable features."
"The most valuable feature of IBM Watson Discovery is testing, mainly because the product applies conversational AI, which means I can ask questions to get the information I want from a specific test area."
"The seamless integration with our e-commerce platform has made it easy to implement and manage, allowing us to focus on delivering a top-notch user experience."
"In analytics, we can see what our visitors can't find with us, because we can look in history to see what products they wanted to search for and couldn't find. We can see the exact number of people who wanted to find something."
"This smart search capability significantly reduces the time customers spend searching for products, as it anticipates their needs and suggests the most pertinent results."
"The most useful feature of the Luigi's Box product is the extensive analytics. We can see in beautiful graphs what exactly visitors to our e-shop searched for."
"Luigi's Box is an excellent tool that solves our problems with the search and recommended products in the carousels."
"There are probably other chatbots out there that were built for specific use cases and are easier to deploy than this. Having said that, Watson is way more flexible. While it may require a greater amount of effort, it is not substantially more than some of the other ones that are kind of prebuilt for a specific use case. It would be good to have more prebuilt and specific use cases and specific business models. It can have better phone integration, even though I think that it is actually becoming less of an issue. Most people are online nowadays."
"The pricing is an area for improvement in IBM Watson Discovery because the customer initially used the free version. Still, when he needed more questions and documents, he had to move to a different version, which was paid and cost $500 per month. That change in pricing made my company lose many customers."
"The support from IBM Watson Discovery is good but could improve to make it great."
"It needs a lot of memory. Our index is very big. It is around 100 gigabytes. So, we need more than 100 gigabytes of memory to use Watson."
"Our products are really diverse. Not everything can be done automatically, and manual intervention is required."
"When setting up banner ads in the search window, it takes a long time for the banners to appear."
"More robust guidelines on optimization techniques would be highly valuable."
"Enhancing the reporting and analytics capabilities would provide us with deeper insights into user behavior and search trends, helping us optimize our offerings further."
"It could simplify the implementation on the website."
IBM Watson Discovery is ranked 2nd in Indexing and Search with 4 reviews while Luigi's Box is ranked 5th in Indexing and Search with 5 reviews. IBM Watson Discovery is rated 7.8, while Luigi's Box is rated 9.8. The top reviewer of IBM Watson Discovery writes "Beneficial accuracy reports, highly scalable, and simple initial setup". On the other hand, the top reviewer of Luigi's Box writes "Streamlined user experience, offers robust search functionality, and integrates well with e-commerce platforms". IBM Watson Discovery is most compared with Elastic Search and Microsoft FAST, whereas Luigi's Box is most compared with . See our IBM Watson Discovery vs. Luigi's Box report.
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We monitor all Indexing and Search reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
