IBM SevOne Network Performance Management (NPM) vs Zenoss Cloud comparison

IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

40th

Ranking in Server Monitoring

18th

Ranking in IT Infrastructure Monitoring

41st

Ranking in Cloud Monitoring Software

29th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (43rd)

Zenoss Cloud

Ranking in Network Monitoring Software

75th

Ranking in Server Monitoring

24th

Ranking in IT Infrastructure Monitoring

51st

Ranking in Cloud Monitoring Software

42nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (26th), Event Monitoring (13th), Container Monitoring (7th), AIOps (25th)

Mindshare comparison

As of March 2026, in the Cloud Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.5%, up from 1.0% compared to the previous year. The mindshare of Zenoss Cloud is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
IBM SevOne Network Performance Management (NPM)	1.5%
Zenoss Cloud	1.2%
Other	97.3%

Cloud Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool has given a great visibility of what is going on our network and has helped to troubleshoot network-related issues quickly and accurately."

"SevOne provides us with continuous analytics of our network and that gives us an idea of the health of our network, where our weaknesses are, and what needs to be fixed."

"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"Our ROI is excellent."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"The most valuable feature for us is its flexibility to handle different systems and different functions."

"On any outage, SevOne is pretty quick to send an alert, and we've got an operations center that consumes the alert and sends it to the device owners so that they can minimize the time of impact of that alert."

More IBM SevOne Network Performance Management (NPM) pros

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts, for example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"It is the most flexible solution of this type, but it takes time to adapt."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."

More Zenoss Cloud pros

Cons

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system is administered."

"Some similar solutions offer end-to-end visibility."

"The out-of-the-box reports and workflows for automatically helping to understand what is normal and what is abnormal in our network are very poor if you only have NMS and that is the only portion of step one that you own."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

"The support is excellent, but the features are average."

"The user management features need to be improved; it would be nice if we had more granular control, or layers of control, out of the box."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne; it created thousands and thousands of objects from that one application server and we immediately ran out of license."

"The only thing that worries me with SevOne is that they were acquired by Turbonomic and now by IBM."

More IBM SevOne Network Performance Management (NPM) cons

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"The AI aspect needs to improve."

"There is room for improvement with the administrative part. The administrative part, since they introduced Docker, etc., has become a little complex."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

More Zenoss Cloud cons

Pricing and Cost Advice

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"It is inexpensive compared to other monitoring tools."

"The pricing has been fair."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"There are cheaper solutions available."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

11%

Construction Company

Computer Software Company

Construction Company

10%

Manufacturing Company

Transportation Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	45

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

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Product Reports

IBM SevOne Network Performance Management (NPM)

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IBM SevOne Network Performance Management (NPM) report

Zenoss Cloud

Download Zenoss Cloud product report

Also Known As

SevOne

Cloud Monitoring, Zenoss Service Dynamics

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud