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IBM SevOne Network Performance Management (NPM) vs OpenText Network Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
40th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (18th), IT Infrastructure Monitoring (41st), Log Management (43rd), Cloud Monitoring Software (29th)
OpenText Network Operations...
Ranking in Network Monitoring Software
60th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (18th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, up from 1.0% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.0%
OpenText Network Operations Management0.3%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Grzegorz Nowak - PeerSpot reviewer
Solution Architect at Wingu
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
AhmedBahgat - PeerSpot reviewer
Advisor at Saudi Telecom Company
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fantastic – for money laid out vs. what you’re getting back, it's been great."
"Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days."
"The most valuable feature as of late has been the API integration with ServiceNow."
"The modules and the performance management reports that come with data insights are two of the most valuable features."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"One of the benefits is that we've been able to leverage one tool to do a lot of things."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
 

Cons

"The reporting of NMS is good, but it could be better."
"The reporting of NMS is good, but it could be better."
"They have all been good at trying to understand our use and business, but some push the sale too hard and that is a turn off."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"Enhanced baselining capability would be an improvement."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting."
"The GUI: both the dashboard/user view and the admin tool."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"It may need a more customizable UI."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
 

Pricing and Cost Advice

"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"It is inexpensive compared to other monitoring tools."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"Prices per license are not huge, but they exist."
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
9%
Computer Software Company
7%
Construction Company
21%
Comms Service Provider
12%
Outsourcing Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
 

Also Known As

SevOne
Micro Focus Network Operations Management
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Information Not Available
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. OpenText Network Operations Management and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.