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IBM SevOne Network Performance Management (NPM) vs OpenText Network Operations Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
29th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (15th), IT Infrastructure Monitoring (35th), Log Management (35th), Cloud Monitoring Software (28th)
OpenText Network Operations...
Ranking in Network Monitoring Software
59th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (20th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
OpenText Network Operations Management0.4%
Other98.5%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
AhmedBahgat - PeerSpot reviewer
Advisor at Saudi Telecom Company
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"Our ROI is excellent."
"I don't think the product cost compares to the savings we get by detecting a problem and resolving a problem faster."
"Scalability. I have never had to worry about how to handle really big environments."
"It is a very good product, easy to stand up, and a good tool for network engineers."
"The monitoring of the network is very customizable. That is its unique feature."
"Fantastic – for money laid out vs. what you’re getting back, it's been great."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"When it comes to customization, Micro Focus is more mature than its competitors."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
 

Cons

"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"On a scale of one to ten, I am neutral because it is not too good and not too bad."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"I think that the upgrade process could be improved, which can be painful at times."
"Some of the services and functionality are adapted for SevOne via open-source, and the cost is very high. For the price that they are asking, it cannot be justified."
"As I mentioned before, there are cheaper solutions available."
"I would say that incorporating other technologies, we have great performance data, but if it started doing intelligence and looked at the patterns or correlations, that would be great."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."
"It may need a more customizable UI."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
 

Pricing and Cost Advice

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"It is inexpensive compared to other monitoring tools."
"Prices per license are not huge, but they exist."
"The pricing has been fair."
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
23%
Comms Service Provider
13%
Healthcare Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
 

Also Known As

SevOne
Micro Focus Network Operations Management
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Information Not Available
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. OpenText Network Operations Management and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.