IBM SevOne Network Performance Management (NPM) vs Logz.io comparison

IBM SevOne Network Performa...

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Executive SummaryUpdated on Oct 9, 2024

IBM SevOne Network Performance Management and Logz.io compete in network performance and log management. IBM SevOne NPM is favored for deployment and customer service, while Logz.io leads with advanced features.

Features: IBM SevOne NPM provides real-time analytics, extensive reporting options, and comprehensive network performance monitoring. Logz.io offers powerful log management, excellent analytics tools, and intuitive navigation with flexible platform integration.

Room for Improvement: IBM SevOne NPM needs better scalability, improved integration processes, and simplified operations. Logz.io requires enhanced alert system customization, clearer documentation, and additional scalability features.

Ease of Deployment and Customer Service: IBM SevOne NPM has an easier deployment process and prompt customer service that stands out in complex environments. Logz.io's deployment is more complex, but it is supported by a helpful and knowledgeable technical team.

Pricing and ROI: IBM SevOne NPM offers competitive setup costs and good ROI for large organizations. Logz.io has a higher upfront cost justified by its deep analytics capabilities, providing substantial ROI through data insights.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Logz.io Report (Updated: April 2025).

IBM SevOne Network Performance Management (NPM) vs. Logz.io

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Log Management

48th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (42nd), Server Monitoring (19th), IT Infrastructure Monitoring (46th), Cloud Monitoring Software (29th)

Logz.io

Ranking in Log Management

21st

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (22nd)

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of IBM SevOne Network Performance Management (NPM) is 0.3%, up from 0.3% compared to the previous year. The mindshare of Logz.io is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like SevOne's network flow reporting."

"The monitoring of the network is very customizable. That is its unique feature."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"With this tool it is interesting to show the info to the client and explain where the traffic is."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

More IBM SevOne Network Performance Management (NPM) pros

"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."

"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."

"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."

"The query mechanism for response codes and application health is valuable."

"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."

"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."

"We use the product for log collection and monitoring."

"We use the tool to track the dev and production environment."

Cons

"The GUI: both the dashboard/user view and the admin tool."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"Would benefit with the addition of AI modules for proactive data insights."

"Software upgrades can be tricky is not easy."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

More IBM SevOne Network Performance Management (NPM) cons

"Capacity planning could be a little bit of a struggle."

"The price can be cheaper and they should have better monitoring."

"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."

"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."

"The solution needs to expand its access control and make it accessible through API."

"The product needs improvement from a filtering perspective."

"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."

"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."

Pricing and Cost Advice

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"The pricing has been fair."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"There are cheaper solutions available."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."

"The tool is an open source product."

"The product's pricing is cheaper than other solutions."

"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."

"The product is a little expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

15%

Computer Software Company

14%

Legal Firm

Computer Software Company

19%

Financial Services Firm

13%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What do you like most about Logz.io?

The query mechanism for response codes and application health is valuable.

What is your experience regarding pricing and costs for Logz.io?

The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.

What needs improvement with Logz.io?

Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...

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Product Reports

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

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Also Known As

SevOne

Logz

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter

IBM SevOne Network Performance Management (NPM) vs. Logz.io