| Product | Market Share (%) |
|---|---|
| IBM ServiceNow Services | 9.7% |
| KPMG ServiceNow Services | 2.0% |
| Other | 88.3% |
IBM and ServiceNow recently announced a new partnership focused on modernizing our clients' IT processes. By bringing IBM Watson AIOps and ServiceNow's IT Service Management (ITSM) and IT Operations Management (ITOM) offerings together in an integrated solution, supported by IBM Services’ expertise in enterprise transformation, we are applying leading AI capabilities from IBM Watson into the workflows and data captured in ServiceNow's Now Platform.
Together with ServiceNow, an industry‑leading workflow platform, KPMG service management solutions focus on strategic business outcomes and deep functional and technology experience to help clients achieve more value and deliver game‑changing economics across all functions of the enterprise. KPMG leading solutions leverage the full NOW platform, that enable a consumer-like experience, automate complex workflows, and deliver superior services while driving greater productivity.
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