IBM ProtectTIER vs StorageCraft ShadowXafe [EOL] comparison

IBM and Arcserve are both solutions in the Backup and Recovery category. Additionally, 60% of IBM users are willing to recommend the solution.

IBM ProtectTIER

Read 7 IBM ProtectTIER reviews

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60% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

IBM ProtectTIER

StorageCraft ShadowXafe [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM ProtectTIER and StorageCraft ShadowXafe [EOL] based on real PeerSpot user reviews.

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Backup and Recovery

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ProtectTIER

Average Rating

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (84th), Deduplication Software (13th)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

ValereFEUGWANG

Information System Consultant at CFAO Technologies

Protects data in hybrid infrastructures, but it is an expensive product with poor support

The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

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YAYAT HIDAYAT

Technical Project Manager at a tech services company with 11-50 employees

Provides good technical support and effective backup features

We use StorageCraft ShadowXafe as a data protection solution The most valuable feature is the backups. StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery. Additionally, there should be two connection engines to the physical server. I…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is highly stable."

"The command-line interface is good."

"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."

"The most valuable features are the Self-Service, and the ability to search the data."

"Overall IBM ProtectTIER is a great solution. It is easy to use."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

Cons

"Setting up the system to work with legacy equipment is a bit complex at times."

"IBM ProtectTIER could improve by being more user-friendly."

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."

"The backup for a large amount of data is slow."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

Pricing and Cost Advice

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."

"We have a capacity-based license, which is managed centrally for all the sites of my company."

"This solution is very expensive."

"IBM ProtectTIER is an expensive solution."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

No data available

Comparisons

Dell PowerProtect DD (Data Domain) vs IBM ProtectTIER

Compared 68% of the time

HPE StoreOnce vs IBM ProtectTIER

Compared 33% of the time

More IBM ProtectTIER Competitors

No data available

Product Reports

Buyer's Guide

Deduplication Software

August 2025

Download IBM ProtectTIER product report

Buyer's Guide

Backup and Recovery

August 2025

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

No data available

ShadowXafe

Overview

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

IBM

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

Kawasaki, NASA, Amazon, Sonic, Callaway

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