IBM Order Management vs Siebel comparison

IBM and Oracle are both solutions in the Order Management Hubs category. IBM is ranked #2, while Oracle is ranked #18. IBM holds a 16.2% mindshare in OMH, compared to Oracle’s 0.2% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 83% of Oracle users who would recommend it.

IBM Order Management

Read 2 IBM Order Management reviews

335 Views
237 Comparison Views

100% willing to recommend

Siebel

Read 6 Siebel reviews

19 Views
12 Comparison Views

83% willing to recommend

IBM Order Management

Siebel

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM Order Management and Siebel based on real PeerSpot user reviews.

Find out in this report how the two Order Management Hubs solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Order Management vs. Siebel Report (Updated: June 2025).

Buyer's Guide

IBM Order Management vs. Siebel

June 2025

Download the complete report

Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Order Management

Ranking in Order Management Hubs

2nd

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Siebel

Ranking in Order Management Hubs

18th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Field Service Management (7th), Product Configuration and Quoting (10th)

Mindshare comparison

As of June 2025, in the Order Management Hubs category, the mindshare of IBM Order Management is 16.2%, up from 15.5% compared to the previous year. The mindshare of Siebel is 0.2%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Order Management Hubs

Featured Reviews

it_user522132

Senior Engineer at a retailer with 10,001+ employees

Tracking orders is easy and it is intuitive. Sometimes when the load gets too much, it's a little slow.

It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order Management System. It is extremely intuitive.

Read full review

it_user495873

IT Architect at a financial services firm with 5,001-10,000 employees

I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.

Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Order Management Hubs solutions are best for your needs.

See recommendations

856,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Media Company

13%

Comms Service Provider

12%

Retailer

12%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Blue Yonder Order Management vs IBM Order Management

Compared 59% of the time

Manhattan Active Omni vs IBM Order Management

Compared 41% of the time

More IBM Order Management Competitors

Salesforce CPQ vs Siebel

Compared 46% of the time

Oracle E-Business Suite vs Siebel

Compared 33% of the time

Oracle CPQ Cloud vs Siebel

Compared 21% of the time

More Siebel Competitors

Product Reports

Buyer's Guide

Order Management Hubs

May 2025

Download IBM Order Management product report

Buyer's Guide

Field Service Management

May 2025

Download Siebel product report

Also Known As

Sterling Commerce Order Management, Sterling Order Management

No data available

Overview

IBM Order Management orchestrates cross-channel selling and order orchestration processes across a dynamic business network of customers, suppliers, and partners. IBM Order Management provides robust cross-channel functionality that can intelligently broker orders across many disparate systems, provide a global view of all inventory across the supply chain, and help you make changes to business processes based on changing market conditions.

IBM

Information not available

Oracle

Sample Customers

Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group

Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines

Buyer's Guide

IBM Order Management vs. Siebel

June 2025

Free Report: IBM Order Management vs. Siebel

Find out what your peers are saying about IBM Order Management vs. Siebel and other solutions. Updated: June 2025.

DOWNLOAD NOW

856,873 professionals have used our research since 2012.

See our IBM Order Management vs. Siebel report.

See our list of best Order Management Hubs vendors.

We monitor all Order Management Hubs reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.