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IBM FlashSystem vs Lenovo ThinkSystem DM Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations reduced costs and improved performance with Pure FlashArray X NVMe, achieving quick ROI and efficient resource management.
Sentiment score
6.7
IBM FlashSystem offers easy migration, improved performance, seamless integration, cost efficiency, and quick ROI, enhancing user satisfaction.
Sentiment score
2.8
Customers achieved cost savings and improved efficiency with Lenovo ThinkSystem DM Series, benefiting from better data management and scalable solutions.
By opting for the gold subscription every three years, you get a free upgrade to the latest controller release.
If you wait more than seven years to buy another one, you get a return on your investment.
The solution can comfortably be stretched from five to seven years without any failures, ensuring a long-lasting return.
We have seen return on investment compared to other OEMs, which took approximately three years after implementing IBM FlashSystem.
 

Customer Service

Sentiment score
7.1
Pure FlashArray X NVMe's technical support is praised for responsiveness, despite occasional follow-up issues, earning high customer satisfaction.
Sentiment score
7.0
IBM FlashSystem support reviews are mixed, with praise for response speed but criticism for regional expertise and complex escalations.
Sentiment score
4.9
Lenovo ThinkSystem DM Series customer service experiences are mixed, with some praising it and others citing poor support.
We also had one outage where a controller of one of the products had failed and had to be replaced on-site.
Customers always have their issues resolved promptly.
Pure has good storage.
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
I rate the technical support from IBM as a ten.
IBM customer support is responsible, efficient, and responsive, though it is expensive.
 

Scalability Issues

Sentiment score
7.1
Pure FlashArray X NVMe offers scalable storage with low latency, easy upgrades, though capacity customization and high costs are noted.
Sentiment score
7.3
IBM FlashSystem is praised for its scalable, flexible expansion, suiting diverse enterprises and integrating well with current systems.
Sentiment score
6.4
Lenovo ThinkSystem DM Series is highly scalable for medium to large enterprises, though costs and connections can limit expansion.
It is highly scalable.
It is suitable for both medium-sized and enterprise businesses.
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
For larger enterprises, scalability is an issue as the price becomes prohibitive.
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
The scalability of IBM FlashSystem is exceptional, and I rate it as a nine.
Lenovo ThinkSystem DM Series is scalable, and I would rate its scalability as a seven out of ten.
 

Stability Issues

Sentiment score
8.1
Pure Storage offers exceptional stability and reliability with outstanding support, consistently achieving high user ratings for performance and service.
Sentiment score
7.6
IBM FlashSystem is generally stable and reliable; however, some users experience issues due to specific configurations or hardware conditions.
Sentiment score
5.5
Lenovo ThinkSystem DM Series is generally stable and reliable, though some users report occasional failures and resilience issues.
During the eight years, there have been no problems such as hardware failure or stopping.
I would rate the stability of the solution as a ten out of ten.
I would rate the stability of the product at seven out of ten.
Customers have infrastructure that is 100% stable.
The firmware and software engine have fewer bugs, which enhances operational efficiency.
If I have sold fifty boxes, about fifty percent of them experienced failure.
 

Room For Improvement

Pure FlashArray X requires cost-effective improvements in UI, integration, cloud features, multitenancy, analytics, backup, AI, and scalability.
IBM FlashSystem needs improvements in capacity, GUI, support, data reduction, cloud integration, and stability for better competitiveness.
Lenovo ThinkSystem DM Series needs licensing flexibility, enhanced features, better service, and improved pricing and management.
We would appreciate a built-in transparent failover in the next release to eliminate the need for a separate metro cluster.
I'm eagerly anticipating the roadmap's promise of introducing multiple controllers, which could significantly boost scalability and resilience.
We mostly rely on long-term releases. We don't need the most up-to-date features, but we need a reliable environment.
Despite marketing promises, these features do not function effectively and can impact performance.
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
An additional function that could be helpful is reducing the time it takes to delete volumes, especially if they are compressed or deduplicated.
Many customers have lost data while configuring it, indicating a need for improvement.
 

Setup Cost

Enterprise buyers see Pure FlashArray X NVMe as a justified premium investment due to performance and comprehensive licensing.
IBM FlashSystem pricing is competitive but can be higher; users stress evaluating total costs, including software and support.
Lenovo ThinkSystem DM Series offers competitive pricing comparable to Dell and HPE but with complex cost calculations and optional features.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
I would give it a nine out of ten in terms of costliness.
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
There are extra expenses beyond the standard licensing fee for features such as replication and deduplication, which are available on demand.
 

Valuable Features

Pure FlashArray X NVMe offers exceptional performance, reliability, scalability, and seamless VMware integration, enhancing workload efficiency and user experience.
IBM FlashSystem, known for high performance and reliability, excels in storage virtualization and advanced features, enhancing data efficiency.
Lenovo ThinkSystem DM Series is praised for FlexClone, cloud tiering, data efficiency, and ONTAP features, offering superior service.
Pure Storage has signature security technology, which cannot be deleted, even if you are an administrator.
The platform's robust features include excellent sustainability tracking, and a comprehensive dashboard offering insights into IOPS, bandwidth, performance, and virtual activities.
Its data compression feature is the best that we have ever seen.
There is a significant amount of data reduction, achieving a ratio of one to three.
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand.
One of the most valuable features of Lenovo ThinkSystem DM Series is the snapshot feature.
 

Categories and Ranking

Pure FlashArray X NVMe
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Ranking in All-Flash Storage
14th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
36
Ranking in other categories
NVMe All-Flash Storage Arrays (6th)
IBM FlashSystem
Ranking in All-Flash Storage
13th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
112
Ranking in other categories
NAS (5th), Modular SAN (Storage Area Network) (2nd)
Lenovo ThinkSystem DM Series
Ranking in All-Flash Storage
22nd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the All-Flash Storage category, the mindshare of Pure FlashArray X NVMe is 0.9%, up from 0.8% compared to the previous year. The mindshare of IBM FlashSystem is 6.5%, down from 6.7% compared to the previous year. The mindshare of Lenovo ThinkSystem DM Series is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
All-Flash Storage
 

Featured Reviews

Jaehoon Oh - PeerSpot reviewer
Supports efficient storage management through volume snapshots and offers reliable non-disruptive upgrades
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could be enhanced. I can see the performance statistics in the Pure Storage console, but it does not show the performance by 4K byte unit. It displays IOPS and bandwidth, but IOPS is about real use, and I want to know how many IOPS are currently running in 4K byte units. I cannot see that IOPS because most storage systems report their performance by 4K byte unit. I want to see Pure Storage performance by 4K byte unit to compare with other storage or other internal NVMe SSD.
OmarIsmail1 - PeerSpot reviewer
Offers high performance and dependable support for fast storage needs
The most valuable feature of IBM FlashSystem is its robust back code. When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand. Additionally, IBM FlashSystem offers competitive pricing and reliable performance. The hardware is dependable, ensuring that it functions effectively when the setup is done correctly.
Mark Richmond - PeerSpot reviewer
Reliable and fast servers with good support
We use on-premise servers with Lenovo ThinkSystem. We set up Hyper-V and load multiple types of servers including a domain controller, a SQL Server, and application servers The solution provides fast servers that are reasonably priced. We set up RAID ten to ensure drive redundancy, leading to…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
23%
Comms Service Provider
8%
Manufacturing Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What is your experience regarding pricing and costs for Pure FlashArray X NVMe?
The price of Pure FlashArray X NVMe is very expensive, though I do not know the actual price because I am using the E...
What needs improvement with Pure FlashArray X NVMe?
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could ...
What is your experience regarding pricing and costs for IBM FlashSystem?
Many factors affect purchasing directly from IBM, often involving a multi-step process. Customers, especially in bank...
What needs improvement with IBM FlashSystem?
The deduplication technology in IBM FlashSystem needs significant improvement. Other vendors like NetApp ( /products/...
What is your experience regarding pricing and costs for Lenovo ThinkSystem DM Series?
There are extra expenses beyond the standard licensing fee for features such as replication and deduplication, which ...
What needs improvement with Lenovo ThinkSystem DM Series?
The deployment process of Lenovo ThinkSystem DM Series is very complicated compared to previous GUI systems. Many cus...
What is your primary use case for Lenovo ThinkSystem DM Series?
My primary use case for Lenovo ThinkSystem DM Series ( /products/lenovo-thinksystem-dm-series-reviews ) is for storag...
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
IBM Storwize
ThinkSystem DM Series
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
Celero, Friedhelm Loh Group, Clarks, Mingkang Natregro Health Food Group, Sofia, Etisalat Fights Fraud, UF Health Shands Hospital, Generali, Elecon Engineering Company Limited, Ventiv , Technology, CPFL Energia, Royal Caribbean Cruises Ltd., SciQuest, Coca-Cola Bottling Co. Consolidated, Paddy Power, Kelsey-Seybold Clinic, Interconnect Services, Severstal IP-Only AB, PVU Group GmbH
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Find out what your peers are saying about IBM FlashSystem vs. Lenovo ThinkSystem DM Series and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.