


IBM FlashSystem and Lenovo ThinkSystem DM Series are leading storage solutions with distinct strengths. IBM FlashSystem has a slight edge in pricing and support, while Lenovo ThinkSystem DM Series offers superior features, making it a worthy investment.
Features: IBM FlashSystem users value its integrated data protection, high performance, and scalability. Lenovo ThinkSystem DM Series users appreciate its comprehensive data management, ease of integration with cloud services, and efficient storage solutions.
Room for Improvement: IBM FlashSystem users note the need for more intuitive management tools, better documentation, and improved usability. Lenovo ThinkSystem DM Series users suggest improvements in technical support response times, software reliability, and further optimizations for stability.
Ease of Deployment and Customer Service: IBM FlashSystem is praised for its straightforward deployment process and reliable customer service. Lenovo ThinkSystem DM Series receives positive feedback for its deployment process but has mixed reviews regarding customer service response times.
Pricing and ROI: IBM FlashSystem is favored for its competitive setup costs and strong ROI, delivering excellent performance at a manageable price point. Lenovo ThinkSystem DM Series is seen as expensive initially, but users recognize the return on investment through its advanced features and robust performance.
If you wait more than seven years to buy another one, you get a return on your investment.
The solution can comfortably be stretched from five to seven years without any failures, ensuring a long-lasting return.
We have seen return on investment compared to other OEMs, which took approximately three years after implementing IBM FlashSystem.
Customers always have their issues resolved promptly.
Technical support is good at least through vendors, not directly with the principal.
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
I rate the technical support from IBM as a ten.
IBM customer support is responsible, efficient, and responsive, though it is expensive.
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
For larger enterprises, scalability is an issue as the price becomes prohibitive.
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
The scalability of IBM FlashSystem is exceptional, and I rate it as a nine.
Lenovo ThinkSystem DM Series is scalable, and I would rate its scalability as a seven out of ten.
I would rate the stability of the product at seven out of ten.
Customers have infrastructure that is 100% stable.
The firmware and software engine have fewer bugs, which enhances operational efficiency.
If I have sold fifty boxes, about fifty percent of them experienced failure.
One way to improve the product is to add an operational assistant that doesn't depend on VMware.
I would like to see some AI features that would allow arrays to intelligently identify threats or unusual behavior in the data pattern and give an alert.
Storage replication should be essential.
Despite marketing promises, these features do not function effectively and can impact performance.
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
An additional function that could be helpful is reducing the time it takes to delete volumes, especially if they are compressed or deduplicated.
Many customers have lost data while configuring it, indicating a need for improvement.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
The pricing is high; storage solutions are always expensive.
There are extra expenses beyond the standard licensing fee for features such as replication and deduplication, which are available on demand.
Its data compression feature is the best that we have ever seen.
Pure FlashArray X NVMe helps to improve our processing speed.
We are satisfied with the performance as it is significantly faster compared to traditional storage options.
There is a significant amount of data reduction, achieving a ratio of one to three.
The most valuable features are performance and reliability.
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
One of the most valuable features of Lenovo ThinkSystem DM Series is the snapshot feature.
| Product | Market Share (%) |
|---|---|
| IBM FlashSystem | 5.8% |
| Pure FlashArray X NVMe | 1.4% |
| Lenovo ThinkSystem DM Series | 2.0% |
| Other | 90.8% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 11 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 21 |
| Large Enterprise | 59 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Pure Storage FlashArray//X is the world’s first enterprise-class, all-NVMe flash storage array. It represents a new class of storage – shared accelerated storage, which is a term coined by Gartner – that delivers major breakthroughs in performance, simplicity, and consolidation.
IBM FlashSystem products are enterprise computer data storage systems that store data on flash memory chips. Unlike storage systems that use standard solid-state drives, IBM FlashSystem products incorporate custom hardware based on technology from the 2012 acquisition of Texas Memory Systems. This hardware provides performance, reliability, and efficiency benefits versus competitive offerings.
To meet enterprise storage requirements, ThinkSystem All-Flash DM Series systems provide high performance, superior flexibility, and best-in-class data management. DM Series runs on ONTAP data management software, which gives customers unified storage across block-and-file workloads. It accelerates your business while improving the efficiency, flexibility, and reliability of your IT operations.
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