IBM Datacap vs UiPath Document Understanding comparison

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IBM Logo
1,367 views|562 comparisons
88% willing to recommend
UiPath Logo
1,612 views|738 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Datacap and UiPath Document Understanding based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Datacap vs. UiPath Document Understanding Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It reduces human error and saves time.""It is the best solution for scanning purposes.""The most valuable feature is its ability to capture data, which changes all the time into different formats.""I work for an insurance company, and we use Datacap for document processing.""While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document.""The solution automates manual data entry.""It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools.""There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."

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"We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft.""The best feature, in my opinion, is, we can train the document using a machine-learning classifier.""The quality of the input documents is crucial because sometimes healthcare providers prefer automated processing rather than human review.""The prebuilt algorithm for extracting foreign invoices is the most valuable feature because it eliminates the need for us to build anything from scratch.""For me, the most valuable aspects of UiPath Document Understanding are its time efficiency and minimal human intervention.""Document classification is very good.""The machine learning (ML) extractor is valuable. It helps in extracting information from even unstructured documents. It can sometimes also extract information from a written document. Without much manual intervention, it is able to process the documents. This is a unique feature of UiPath Document Understanding.""I believe the most valuable feature is the prebuilt algorithm for extracting information from foreign invoices."

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Cons
"I would like better ease of use and more support options.""I would like to see integration of Watson AI technology into Datacap.""The solution's scalability needs improvement.""The reading efficiency of the solution needs to be improved.""The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas.""I give the scalability of the solution a six out of ten.""One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part.""What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

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"I would like more flexibility in Document Understanding's validation center.""UiPath Document Understanding has challenges with handwriting and screenshots.""One area of improvement for UiPath Document Understanding is the accuracy of handwritten documents. While the solution supports handwritten documents, the accuracy percentage is not as high as desired.""The UiPath APIs lack reliable table parsing.""UiPath Document Understanding has difficulty identifying handwritten documents, and there is room for improvement.""UiPath Document Understanding requires more database connectors.""This is an expensive solution.""There is also room for improvement in long-running table extraction. If a table continues for more than 10 pages, in some cases, we have observed that it only extracts six or seven pages and skips the last pages."

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Pricing and Cost Advice
  • "Pricing needs to stay competitive."
  • "You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."
  • "Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
  • "We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
  • "If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
  • "It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
  • "In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
  • "IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
  • More IBM Datacap Pricing and Cost Advice →

  • "Document Understanding's price is quite high."
  • "For the licensing part, in our company, we initially started off with a monthly plan, but yearly plans are also there. Cost-wise, UiPath Document Understanding is good since it provides flexibility in its pricing."
  • "On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
  • "The pricing is reasonable."
  • "It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
  • "We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
  • "On a scale of one to ten with ten being the most expensive, I rate UiPath Document Understanding an eight on cost."
  • "Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
  • More UiPath Document Understanding Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The installation of the solution is very simple.
    Top Answer:IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrators… more »
    Top Answer:Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their… more »
    Top Answer:Document Understanding's pricing is reasonable for developed markets because manual entry will be unable to match the cost of automatically processing one page. However, you can get labor for much… more »
    Top Answer:Document Understanding's handwriting comprehension is improving, but it's still not as good as printed documents. Machine learning models, in general, are becoming mature, but it's still not to a… more »
    Ranking
    Views
    1,367
    Comparisons
    562
    Reviews
    12
    Average Words per Review
    647
    Rating
    7.1
    Views
    1,612
    Comparisons
    738
    Reviews
    38
    Average Words per Review
    917
    Rating
    8.1
    Comparisons
    Also Known As
    Datacap
    Learn More
    Overview

    IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

    Wouldn’t it be great if software robots could understand documents? To extract, interpret, and process data for you, even from PDFs, images, handwriting, and scans? UiPath Document Understanding helps your robots do just that. Delegate more of your digital paperwork with a boost from AI.

    Sample Customers
    Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company38%
    Financial Services Firm23%
    Mining And Metals Company8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Government11%
    Insurance Company8%
    REVIEWERS
    Computer Software Company39%
    Manufacturing Company17%
    Comms Service Provider9%
    Financial Services Firm4%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company15%
    Manufacturing Company7%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise15%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business41%
    Midsize Enterprise16%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise69%
    Buyer's Guide
    IBM Datacap vs. UiPath Document Understanding
    March 2024
    Find out what your peers are saying about IBM Datacap vs. UiPath Document Understanding and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while UiPath Document Understanding is ranked 3rd in Intelligent Document Processing (IDP) with 45 reviews. IBM Datacap is rated 7.6, while UiPath Document Understanding is rated 8.2. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of UiPath Document Understanding writes "Is easy to configure, user-friendly, and produces accurate results". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas UiPath Document Understanding is most compared with ABBYY Vantage, Instabase, Tungsten TotalAgility, Nanonets and OpenText Intelligent Capture. See our IBM Datacap vs. UiPath Document Understanding report.

    See our list of best Intelligent Document Processing (IDP) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.