IBM Datacap vs IQ Bot [EOL] comparison

IBM and Automation Anywhere are both solutions in the Intelligent Document Processing (IDP) category. Additionally, 89% of IBM users are willing to recommend the solution, compared to 88% of Automation Anywhere users who would recommend it.

IBM Datacap

Read 28 IBM Datacap reviews

1,679 Views
1,075 Comparison Views

89% willing to recommend

IQ Bot [EOL]

Read 51 IQ Bot [EOL] reviews

88% willing to recommend

IBM Datacap

IQ Bot [EOL]

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 19, 2025

IBM Datacap and IQ Bot [EOL] are competitors in the document processing solutions category. IBM Datacap appears to have the upper hand due to its advanced document capture technology and flexible infrastructure.

Features: IBM Datacap offers advanced document capture technology, scalable infrastructure, and robust APIs for automation. It supports multiple formats and provides flexibility for deployment. On the other hand, IQ Bot [EOL] features self-learning AI technology, handles varied document types, and adapts quickly to changes, reducing error rates in repetitive tasks.

Room for Improvement: IBM Datacap could advance by incorporating AI for better document accuracy, improve OCR speed, and enhance usability in its interfaces and support for unstructured data. IQ Bot [EOL] could improve by expanding machine learning capabilities, simplifying setup processes, enhancing integration capabilities, and reducing costs to capture a broader market.

Ease of Deployment and Customer Service: Both products offer flexible deployment options with a focus on on-premises and cloud solutions. IBM Datacap faces challenges with support delays and language barriers, while IQ Bot [EOL] has concerns over outsourced technical support, affecting response times and costs.

Pricing and ROI: IBM Datacap's pricing model is considered steep, charging per user and per process, but it offers potential long-term benefits by reducing manual errors. IQ Bot [EOL] also has a high price point, though it offers AI-driven efficiency with usage-based costs. Despite the cost concerns, both solutions demonstrate potential ROI through automation and reduced manual processes.

To learn more, read our detailed Intelligent Document Processing (IDP) Report (Updated: August 2025).

Buyer's Guide

Intelligent Document Processing (IDP)

August 2025

Download the complete report

Helped 867,445 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Datacap

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (7th)

IQ Bot [EOL]

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

Read full review

Hilal Paray.

Pre-sale Director at Omnyx International

Has valuable OCR capabilities and a straightforward setup process

The initial setup is straightforward. Automation Anywhere's cloud-based tools make the deployment process relatively easy compared to other solutions. The on-premises version can be deployed in about a week, as testing is involved. However, deploying the cloud version takes approximately 30 minutes since everything is pre-configured and ready to deploy.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."

"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."

"One valuable feature of IBM Datacap is the OCR capability, along with its ability to read fields from documents."

"It reduces human error and saves time."

"The installation of the solution is very simple."

"The solution automates manual data entry."

"It is the best solution for scanning purposes."

"The OCR extractions are very good, almost 100% accurate now."

More IBM Datacap pros

"The initial setup is easy."

"The way that the learning combines with the OCR is the solution's most valuable aspect."

"The product's intelligent OCR capabilities are particularly effective for data extraction. It utilizes AI models that require only one or two templates to process all invoices."

"The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format."

"Training the model is very simple with IQ Bot's technology. It requires providing several examples of the type of document you want to evaluate. IQ Bot already has a built-in taxonomy, which is like a dictionary of elements commonly found in certain types of documents. For example, when evaluating an invoice, you will find elements, such as "total," "item descriptions," and "shipped to." This pre-existing taxonomy greatly speeds up the training process as it provides a starting point and structure, rather than starting from scratch."

"The most valuable feature of IQ Bot is the Discovery Bots. They can detect and analyze for improvements."

"The efficiency with which it was able to categorize the different data types and the format."

"The product is easy to use and easy to deploy."

More IQ Bot [EOL] pros

Cons

"I give the scalability of the solution a six out of ten."

"I would like to see integration of Watson AI technology into Datacap."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI screens."

"They have to stop focusing on new development and stabilize the latest release. It is not stable."

"The reading efficiency of the solution needs to be improved."

More IBM Datacap cons

"It should have more artificial intelligence to capture information from a document. Currently, our clients are preparing invoices manually. They are not digital, so we need to scan all the documents, but we are facing issues in capturing all the information through IQ Bot. Therefore, we have to use other tools to capture the information, and then we use IQ Bot to process all the information. They need to improve the artificial intelligence for document scanning."

"I've used versions 11 and 2019 of this solution. The problem with version 11 is integration. When you are using a conventional bot and you try to use IQ Bot development, you don't have a specific feature for integrating these two pieces or components of Automation Anywhere. I was seeing some issues while trying to, for example, send some PDF to an IQ Bot processor and get a response for that process. So, there is a problem with integrating the conventional task automation and IQ Bot in version 11. In contrast, version 2019 already has the integration feature, and we can easily integrate two components. There are some features that must be there in version 11 but are currently missing. There is no total control over some features in IQ Bot. Some variables cannot be parametrized when using IQ Bot directly. The AI features that IQ Bot has must be more open to being parameterized by the user. It would be good if Automation Anywhere exposed some parameters so that I can adjust them as a customer. This is an improvement that Automation Anywhere can do. I would like to see some features related to deep learning in the next releases of IQ Bot. These will be some interesting features to see."

"It would be helpful if the IQ Bot OCR could be integrated with third-party solutions like FlexiCapture."

"We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them."

"The solution could improve its accuracy when handling more complex documents, such as handwritten ones."

"Pricing is a significant concern as IQ Bot is costly. The competition, particularly with hyperscalers like Azure and AWS, offers alternatives at one-tenth of the cost."

"The first place it could be improved is its price - it is too high. I'm having a lot of difficulty moving it to the customers."

"API configurations through control room could be improved a bit."

More IQ Bot [EOL] cons

Pricing and Cost Advice

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"It is an expensive solution."

"This solution is the most expensive in the market."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

More IBM Datacap pricing and cost advice

"I feel that the price of IQ Bot could be lower."

"The price of IQ Bot could improve by being less expensive."

"The licensing is on a yearly basis, and I am happy with the pricing."

"If you make use of only a few bots, this solution is very cheap."

"IQ Bot is expensive compared to other solutions."

"The price could be lower."

"The licensing is under usage per page, and I wouldn't recommend it."

"It's expensive."

More IQ Bot [EOL] pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.

See recommendations

867,445 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Government

12%

Computer Software Company

11%

Insurance Company

10%

Manufacturing Company

10%

Government

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	8
Large Enterprise	29

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI s...

See all answers

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...

See all answers

What do you like most about IQ Bot?

IQ Bot is relatively easy to use and develop.

See all answers

What is your experience regarding pricing and costs for IQ Bot?

In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...

See all answers

Comparisons

ABBYY Vantage vs IBM Datacap

Compared 35% of the time

Amazon Textract vs IBM Datacap

Compared 21% of the time

OpenText Capture vs IBM Datacap

Compared 17% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 14% of the time

Microsoft Power Automate vs IBM Datacap

Compared 13% of the time

More IBM Datacap Competitors

UiPath Document Understanding vs IQ Bot [EOL]

Compared 56% of the time

ABBYY Vantage vs IQ Bot [EOL]

Compared 44% of the time

More IQ Bot [EOL] Competitors

Product Reports

Buyer's Guide

IBM Datacap

September 2025

Download IBM Datacap product report

Buyer's Guide

IQ Bot [EOL]

September 2025

Download IQ Bot [EOL] product report

Also Known As

Datacap

No data available

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

IQ Bot [EOL] stands out with cognitive capabilities that adapt to changing data formats, allowing seamless data extraction and integration with Automation Anywhere and Python scripting. It efficiently processes diverse documents with quick training and AI model support.

IQ Bot [EOL] offers a comprehensive intelligent document processing solution through its powerful optical character recognition and data extraction abilities. It handles diverse texts and formats efficiently, reducing manual data entry and processing time. Integration with Automation Anywhere provides flexibility in deployment and enhances productivity. Python scripting support adds customization, while a sleek interface and pre-built taxonomies ensure ease of use. Users can streamline document processes, making it a robust tool for back-office tasks, finance departments, and more. However, areas like intelligence for diverse formats, scalability, and API integration need improvement, addressing challenges like steep pricing and a high learning curve.

What are the standout features of IQ Bot [EOL]?

Cognitive Abilities: Adapts to changing formats for seamless data extraction.
OCR Efficiency: Robust character recognition for diverse texts.
Integrations: Works seamlessly with Automation Anywhere and Python scripting.
Quick Training: Pre-built taxonomy allows fast user adoption.
AI Model Support: Enhances overall functionality and adaptability.

What benefits and ROI can be expected from using IQ Bot [EOL]?

Reduced Processing Time: Automates data handling, decreasing manual intervention.
Flexible Deployment: Integrates well with existing systems like SAP.
Improved Accuracy: Enhances data extraction accuracy from complex documents.
Better Productivity: Streamlines back-office tasks, increasing efficiency.

IQ Bot [EOL] plays a significant role in sectors requiring efficient document management, such as finance and back-office operations. It optimizes sales order automation and invoice processing, allowing faster processes and reducing human errors. Companies leverage it to adapt data extraction from unstructured documents and provide tailored solutions to clients. Its implementation in finance departments supports invoice processing and credit tasks, showcasing versatility and integration with enterprise systems like SAP.

Automation Anywhere

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Synergy

Buyer's Guide

Intelligent Document Processing (IDP)

August 2025

Download Free Report

Find out what your peers are saying about ABBYY, UiPath, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: August 2025.

DOWNLOAD NOW

867,445 professionals have used our research since 2012.

See our list of best Intelligent Document Processing (IDP) vendors.

We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.