IBM Datacap vs IQ Bot [EOL] comparison

IBM and Automation Anywhere are both solutions in the Intelligent Document Processing (IDP) category. Additionally, 89% of IBM users are willing to recommend the solution, compared to 88% of Automation Anywhere users who would recommend it.

IBM Datacap

Read 28 IBM Datacap reviews

1,616 Views
1,050 Comparison Views

89% willing to recommend

IQ Bot [EOL]

Read 51 IQ Bot [EOL] reviews

88% willing to recommend

IBM Datacap

IQ Bot [EOL]

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Executive SummaryUpdated on Aug 19, 2025

IBM Datacap and IQ Bot [EOL] are competitors in the document processing solutions category. IBM Datacap appears to have the upper hand due to its advanced document capture technology and flexible infrastructure.

Features: IBM Datacap offers advanced document capture technology, scalable infrastructure, and robust APIs for automation. It supports multiple formats and provides flexibility for deployment. On the other hand, IQ Bot [EOL] features self-learning AI technology, handles varied document types, and adapts quickly to changes, reducing error rates in repetitive tasks.

Room for Improvement: IBM Datacap could advance by incorporating AI for better document accuracy, improve OCR speed, and enhance usability in its interfaces and support for unstructured data. IQ Bot [EOL] could improve by expanding machine learning capabilities, simplifying setup processes, enhancing integration capabilities, and reducing costs to capture a broader market.

Ease of Deployment and Customer Service: Both products offer flexible deployment options with a focus on on-premises and cloud solutions. IBM Datacap faces challenges with support delays and language barriers, while IQ Bot [EOL] has concerns over outsourced technical support, affecting response times and costs.

Pricing and ROI: IBM Datacap's pricing model is considered steep, charging per user and per process, but it offers potential long-term benefits by reducing manual errors. IQ Bot [EOL] also has a high price point, though it offers AI-driven efficiency with usage-based costs. Despite the cost concerns, both solutions demonstrate potential ROI through automation and reduced manual processes.

To learn more, read our detailed Intelligent Document Processing (IDP) Report (Updated: September 2025).

Buyer's Guide

Intelligent Document Processing (IDP)

September 2025

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Helped 870,697 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Datacap

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (6th)

IQ Bot [EOL]

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Hilal Paray.

Pre-sale Director at Omnyx International

Has valuable OCR capabilities and a straightforward setup process

The initial setup is straightforward. Automation Anywhere's cloud-based tools make the deployment process relatively easy compared to other solutions. The on-premises version can be deployed in about a week, as testing is involved. However, deploying the cloud version takes approximately 30 minutes since everything is pre-configured and ready to deploy.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The standout feature of this intelligent product is its remarkable capability."

"The solution automates manual data entry."

"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."

"The most valuable feature is its ability to capture data, which changes all the time into different formats."

"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."

"It is the best solution for scanning purposes."

"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."

"I work for an insurance company, and we use Datacap for document processing."

More IBM Datacap pros

"The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere."

"What I found most valuable in IQ Bot is its stability because it's now getting very much stable. Automation Anywhere is continuously enhancing this product. Initially, while my team was doing the PDF automation training in IQ Bot, sometimes, the solution doesn't extract the data, but now, you can easily group the software in different folders and you can integrate with TaskBot easily. Another valuable feature of IQ Bot is data extraction. The solution makes it easy to fetch data and extract data from PDFs. Without IQ Bot, it's very tough to do PDF data extraction. Now, I can extract data from more than five hundred templates easily through the solution. I also like that IQ Bot has great functionality."

"IQ Bot efficiently extracts invoice data from various types of PDFs."

"It's quite easy to use, you just have to map the filter to keep it going."

"IQ Bot has the capability to identify changes and remap its settings accordingly. It also has the ability to learn."

"The way that the learning combines with the OCR is the solution's most valuable aspect."

"The most valuable feature is the ease of use and the new feature that makes it possible to integrate the platform with Google."

"The most valuable features are rapid development, stability, and ease of use."

More IQ Bot [EOL] pros

Cons

"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

"I would like better ease of use and more support options."

"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."

"I give the scalability of the solution a six out of ten."

"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."

"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."

"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."

"There are times when external features impact services. For example, Windows patching or antivirus updates can affect production-level services."

More IBM Datacap cons

"The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it."

"It would be good if the solution could extract or capture details from unstructured data."

"The solution did not allow the use of other OCR and their own was not accurate and could improve."

"Machine learning capabilities would be beneficial to have."

"This solution could be improved by making it possible to add handwriting and signatures."

"I think Automation Anywhere has a partnership with Google. I hope they integrate Google's OCR engine in some way with IQ Bot because the OCR engine that Google produces provides an in-built accuracy of close to 99%. That is the integration we are looking for, but we need to pay for IQ Bot. If they can integrate both and come up with better pricing, then it will be a huge boost because, in that case, the quality of an image or PDF quality is taken completely out of difficulty as Google tends to extract the data. That is something I am looking for if this happens."

"There's still room for improvement in IQ Bot because sometimes, my team has certain types of PDFs that need to be grouped, for example, five types of videos need to be sorted to get data, but it was impossible to do in the solution. There's even an instance when I'm extracting data, for example, the invoice numbers, and I trained IQ Bot to do the extraction just for the invoice numbers, but it failed to do it. There could be some exceptions that the product developer is working on, but it could take time because sometimes IQ Bot works, and sometimes it doesn't, so the error isn't because of the developer. The error lies with the system. Another area for improvement in the solution is that during installation, it makes your machine drastically slow. It requires you to have RAM of 16 GB and a 500 GB hard disk, but that's still not enough. Slow downloading is also an area for improvement in IQ Bot because whenever you try to execute bots around 20MB to 100MB, for example, that will be downloaded from the cloud to local machines, and this process could take between seven to eight minutes, and this could be frustrating especially when you're trying to showcase it to a customer. Bot downloading into a local machine shouldn't be taking more than five minutes because it's embarrassing in front of clients. It's good that Automation Anywhere provides a cloud version for IQ Bot, but if you're unable to execute it fast, then that's not very good. I was working for one client in Brazil and there was a time I was showing the bot to them and it was taking around seven minutes to get downloaded on the local machine, and I even tried to connect with the support team, but that still didn't get me anywhere. If you're working on some code and you're executing a bot, you need to change one line and the bot will download completely, so it should be pipeline or SVN or Git. If you've downloaded a 50MB bot, you just change one variable name, but then you have to download the 50MB code again, and it makes you wonder why you need to download the complete code. You have to double-check if you already have the code in your folder, and why would you need to download it again. Only one line should be changed for the download time to decrease drastically, but right now, you need to be downloading the code completely, so if you're executing a 100MB bot fifty times, then that means it will be downloaded fifty times as well. IQ Bot is not a straightforward solution, so my team is struggling with it. Currently, my company has been doing some R&D about the solution, and it has several main problems that need to be addressed. What I'd like to see in the next version of the solution is support for unstructured PDFs because currently, it's a very good solution for structured PDFs."

"The quality of the service needs to be improved."

More IQ Bot [EOL] cons

Pricing and Cost Advice

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"Pricing needs to stay competitive."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"It is an expensive solution."

"This solution is the most expensive in the market."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

More IBM Datacap pricing and cost advice

"The solution is cost-effective compared to other market tools."

"It has an average cost."

"It is based on the stages and on a yearly basis."

"Pricing is highly confidential because it is something that can be negotiated."

"There are more affordable solutions than this."

"The pricing is reasonable."

"If you make use of only a few bots, this solution is very cheap."

"The price could be lower."

More IQ Bot [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Government

11%

Computer Software Company

11%

Manufacturing Company

Government

Manufacturing Company

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	8
Large Enterprise	29

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI s...

See all answers

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...

See all answers

What do you like most about IQ Bot?

IQ Bot is relatively easy to use and develop.

See all answers

What is your experience regarding pricing and costs for IQ Bot?

In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...

See all answers

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Compared 46% of the time

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Product Reports

Buyer's Guide

IBM Datacap

October 2025

Download IBM Datacap product report

Buyer's Guide

IQ Bot [EOL]

October 2025

Download IQ Bot [EOL] product report

Also Known As

Datacap

No data available

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

IQ Bot [EOL] stands out with cognitive capabilities that adapt to changing data formats, allowing seamless data extraction and integration with Automation Anywhere and Python scripting. It efficiently processes diverse documents with quick training and AI model support.

IQ Bot [EOL] offers a comprehensive intelligent document processing solution through its powerful optical character recognition and data extraction abilities. It handles diverse texts and formats efficiently, reducing manual data entry and processing time. Integration with Automation Anywhere provides flexibility in deployment and enhances productivity. Python scripting support adds customization, while a sleek interface and pre-built taxonomies ensure ease of use. Users can streamline document processes, making it a robust tool for back-office tasks, finance departments, and more. However, areas like intelligence for diverse formats, scalability, and API integration need improvement, addressing challenges like steep pricing and a high learning curve.

What are the standout features of IQ Bot [EOL]?

Cognitive Abilities: Adapts to changing formats for seamless data extraction.
OCR Efficiency: Robust character recognition for diverse texts.
Integrations: Works seamlessly with Automation Anywhere and Python scripting.
Quick Training: Pre-built taxonomy allows fast user adoption.
AI Model Support: Enhances overall functionality and adaptability.

What benefits and ROI can be expected from using IQ Bot [EOL]?

Reduced Processing Time: Automates data handling, decreasing manual intervention.
Flexible Deployment: Integrates well with existing systems like SAP.
Improved Accuracy: Enhances data extraction accuracy from complex documents.
Better Productivity: Streamlines back-office tasks, increasing efficiency.

IQ Bot [EOL] plays a significant role in sectors requiring efficient document management, such as finance and back-office operations. It optimizes sales order automation and invoice processing, allowing faster processes and reducing human errors. Companies leverage it to adapt data extraction from unstructured documents and provide tailored solutions to clients. Its implementation in finance departments supports invoice processing and credit tasks, showcasing versatility and integration with enterprise systems like SAP.

Automation Anywhere

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Synergy

Buyer's Guide

Intelligent Document Processing (IDP)

September 2025

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