IBM Datacap vs IQ Bot [EOL] comparison

IBM and Automation Anywhere are both solutions in the Intelligent Document Processing (IDP) category. IBM is ranked #7 with an average rating of 8.5, while Automation Anywhere is ranked #6 with an average rating of 7.6. IBM holds a 4.6% mindshare in IDP, compared to Automation Anywhere’s 2.4% mindshare. Additionally, 89% of IBM users are willing to recommend the solution, compared to 88% of Automation Anywhere users who would recommend it.

IBM Datacap

Read 28 IBM Datacap reviews

1,725 Views
1,121 Comparison Views

89% willing to recommend

IQ Bot [EOL]

Read 51 IQ Bot [EOL] reviews

1,869 Views
1,869 Comparison Views

88% willing to recommend

IBM Datacap

IQ Bot [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 19, 2025

IBM Datacap and IQ Bot [EOL] are competitors in the document processing solutions category. IBM Datacap appears to have the upper hand due to its advanced document capture technology and flexible infrastructure.

Features: IBM Datacap offers advanced document capture technology, scalable infrastructure, and robust APIs for automation. It supports multiple formats and provides flexibility for deployment. On the other hand, IQ Bot [EOL] features self-learning AI technology, handles varied document types, and adapts quickly to changes, reducing error rates in repetitive tasks.

Room for Improvement: IBM Datacap could advance by incorporating AI for better document accuracy, improve OCR speed, and enhance usability in its interfaces and support for unstructured data. IQ Bot [EOL] could improve by expanding machine learning capabilities, simplifying setup processes, enhancing integration capabilities, and reducing costs to capture a broader market.

Ease of Deployment and Customer Service: Both products offer flexible deployment options with a focus on on-premises and cloud solutions. IBM Datacap faces challenges with support delays and language barriers, while IQ Bot [EOL] has concerns over outsourced technical support, affecting response times and costs.

Pricing and ROI: IBM Datacap's pricing model is considered steep, charging per user and per process, but it offers potential long-term benefits by reducing manual errors. IQ Bot [EOL] also has a high price point, though it offers AI-driven efficiency with usage-based costs. Despite the cost concerns, both solutions demonstrate potential ROI through automation and reduced manual processes.

To learn more, read our detailed Intelligent Document Processing (IDP) Report (Updated: August 2025).

Buyer's Guide

Intelligent Document Processing (IDP)

August 2025

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Helped 866,286 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Datacap

Ranking in Intelligent Document Processing (IDP)

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

IQ Bot [EOL]

Ranking in Intelligent Document Processing (IDP)

6th

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IBM Datacap is 4.6%, up from 4.4% compared to the previous year. The mindshare of IQ Bot [EOL] is 2.4%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Market Share Distribution
Product	Market Share (%)
IQ Bot	2.4%
IBM Datacap	4.6%
Other	93.0%

Intelligent Document Processing (IDP)

Featured Reviews

DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

Read full review

Hilal Paray.

Pre-sale Director at Omnyx International

Has valuable OCR capabilities and a straightforward setup process

The initial setup is straightforward. Automation Anywhere's cloud-based tools make the deployment process relatively easy compared to other solutions. The on-premises version can be deployed in about a week, as testing is involved. However, deploying the cloud version takes approximately 30 minutes since everything is pre-configured and ready to deploy.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."

"The solution automates manual data entry."

"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."

"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."

"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"

"Both Datacap Studio and Datacap Navigator are great features."

"It is the best solution for scanning purposes."

"The installation of the solution is very simple."

More IBM Datacap pros

"IQ Bot efficiently extracts invoice data from various types of PDFs."

"I can train all the instances and properly adjust, inject Python code to find entities, and so on, and so forth."

"IQ Bot's most valuable feature is data migration, including Word format and legacy document templates."

"The product is easy to use and easy to deploy."

"The most valuable feature is the cognitive ability, as it will learn an interface that it is not familiar with and perform in the way that a human does."

"It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

"I would say that the best feature is that it has native automation for the US."

"The initial setup is easy."

More IQ Bot [EOL] pros

Cons

"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."

"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."

"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."

"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."

"When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex."

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."

"I give the scalability of the solution a six out of ten."

"They have to stop focusing on new development and stabilize the latest release. It is not stable."

More IBM Datacap cons

"We face a few data extraction challenges when we use a huge data set with different formats."

"Machine learning capabilities would be beneficial to have."

"I think the problem is usually tuning it up, and trying to get the best performance — that takes some time."

"I know that Automation Anywhere just said that IQ Bot 11 and higher versions are ready to extract the documents with less than 300 DPI, however, this is not true. I never could work with documents with less than 300 DPI."

"The solution requires 32GB RAM."

"It should have more artificial intelligence to capture information from a document. Currently, our clients are preparing invoices manually. They are not digital, so we need to scan all the documents, but we are facing issues in capturing all the information through IQ Bot. Therefore, we have to use other tools to capture the information, and then we use IQ Bot to process all the information. They need to improve the artificial intelligence for document scanning."

"The solution's predictive model can be improved in terms of accuracy."

"The user should be able to update the data libraries."

More IQ Bot [EOL] cons

Pricing and Cost Advice

"This solution is the most expensive in the market."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"It is an expensive solution."

"Pricing needs to stay competitive."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

More IBM Datacap pricing and cost advice

"It has an average cost."

"IQ Bot is expensive compared to other solutions."

"Pricing is highly confidential because it is something that can be negotiated."

"The pricing is complicated but I wouldn't say that they are expensive."

"The solution is cost-effective compared to other market tools."

"The product’s price is always in the higher range."

"With the Cloud, the price goes up and down. You only pay for what you use."

"The pricing is reasonable."

More IQ Bot [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Government

13%

Computer Software Company

11%

Insurance Company

10%

Manufacturing Company

10%

Government

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	8
Large Enterprise	29

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI s...

See all answers

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...

See all answers

What do you like most about IQ Bot?

IQ Bot is relatively easy to use and develop.

See all answers

What is your experience regarding pricing and costs for IQ Bot?

In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...

See all answers

Comparisons

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Compared 31% of the time

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Compared 18% of the time

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Compared 16% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 13% of the time

Microsoft Power Automate vs IBM Datacap

Compared 13% of the time

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UiPath Document Understanding vs IQ Bot [EOL]

Compared 58% of the time

ABBYY Vantage vs IQ Bot [EOL]

Compared 42% of the time

More IQ Bot [EOL] Competitors

Product Reports

Buyer's Guide

IBM Datacap

August 2025

Download IBM Datacap product report

Buyer's Guide

IQ Bot [EOL]

August 2025

Download IQ Bot [EOL] product report

Also Known As

Datacap

No data available

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

IQ Bot [EOL] stands out with cognitive capabilities that adapt to changing data formats, allowing seamless data extraction and integration with Automation Anywhere and Python scripting. It efficiently processes diverse documents with quick training and AI model support.

IQ Bot [EOL] offers a comprehensive intelligent document processing solution through its powerful optical character recognition and data extraction abilities. It handles diverse texts and formats efficiently, reducing manual data entry and processing time. Integration with Automation Anywhere provides flexibility in deployment and enhances productivity. Python scripting support adds customization, while a sleek interface and pre-built taxonomies ensure ease of use. Users can streamline document processes, making it a robust tool for back-office tasks, finance departments, and more. However, areas like intelligence for diverse formats, scalability, and API integration need improvement, addressing challenges like steep pricing and a high learning curve.

What are the standout features of IQ Bot [EOL]?

Cognitive Abilities: Adapts to changing formats for seamless data extraction.
OCR Efficiency: Robust character recognition for diverse texts.
Integrations: Works seamlessly with Automation Anywhere and Python scripting.
Quick Training: Pre-built taxonomy allows fast user adoption.
AI Model Support: Enhances overall functionality and adaptability.

What benefits and ROI can be expected from using IQ Bot [EOL]?

Reduced Processing Time: Automates data handling, decreasing manual intervention.
Flexible Deployment: Integrates well with existing systems like SAP.
Improved Accuracy: Enhances data extraction accuracy from complex documents.
Better Productivity: Streamlines back-office tasks, increasing efficiency.

IQ Bot [EOL] plays a significant role in sectors requiring efficient document management, such as finance and back-office operations. It optimizes sales order automation and invoice processing, allowing faster processes and reducing human errors. Companies leverage it to adapt data extraction from unstructured documents and provide tailored solutions to clients. Its implementation in finance departments supports invoice processing and credit tasks, showcasing versatility and integration with enterprise systems like SAP.

Automation Anywhere

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Synergy

Buyer's Guide

Intelligent Document Processing (IDP)

August 2025

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