We performed a comparison between IBM Datacap and IQ Bot based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution automates manual data entry."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"I work for an insurance company, and we use Datacap for document processing."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"The standout feature of this intelligent product is its remarkable capability."
"IQ Bot has helped my organization transform digital documents and files into information to be processed."
"The most valuable feature of IQ Bot is the Discovery Bots. They can detect and analyze for improvements."
"The product is easy to use and easy to deploy."
"The most valuable feature is the cognitive, self-learning component that understands the undefined templates."
"The efficiency with which it was able to categorize the different data types and the format."
"The initial setup was satisfactory."
"The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format."
"I would say that the best feature is that it has native automation for the US."
"I would like better ease of use and more support options."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"I give the scalability of the solution a six out of ten."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"It can take some time to implement."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Third-party integration could be improved; it's very slow."
"The percentage of accuracy is very low. When I put documents in IQ Bot and the document format gets changed, IQ Bot puts that in the validation queue. If you are uploading 100 documents, the IQ Bot accepts only 60 documents. 40% or 30% of documents go to the validation queue. Accuracy is way low. They need to improve their accuracy level. It should be at least 90%."
"Machine learning capabilities would be beneficial to have."
"The quality of the service needs to be improved."
"I think the problem is usually tuning it up, and trying to get the best performance — that takes some time."
"I know that Automation Anywhere just said that IQ Bot 11 and higher versions are ready to extract the documents with less than 300 DPI, however, this is not true. I never could work with documents with less than 300 DPI."
"The product is expensive."
"Better customization in terms of mapping would be an improvement."
"The log scripts can only be written in Python, there is no compatible language."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while IQ Bot is ranked 2nd in Intelligent Document Processing (IDP) with 48 reviews. IBM Datacap is rated 7.6, while IQ Bot is rated 7.6. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of IQ Bot writes "User-friendly and code reusability feature for efficient utilization of existing code repositories". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility and HyperScience, whereas IQ Bot is most compared with ABBYY Vantage and UiPath Document Understanding. See our IBM Datacap vs. IQ Bot report.
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