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IBM Datacap vs IQ Bot comparison

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Buyer's Guide
IBM Datacap vs. IQ Bot
May 2022
Find out what your peers are saying about IBM Datacap vs. IQ Bot and other solutions. Updated: May 2022.
607,332 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us.""While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document.""Both Datacap Studio and Datacap Navigator are great features.""It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated.""The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes.""I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement.""The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers.""It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."

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"The most valuable features are rapid development, stability, and ease of use.""I personally feel that the c-extraction feature is valuable. After training it for a particular document, we can see the extractions there. Other than that, it has other features like Python scripting in-built, and these are the features that I feel stand out.""It's quite easy to use, you just have to map the filter to keep it going.""Good templates means that all basics are pre-defined.""Our mainframe-based and web-based projects are working well, with no issues.""The detection or extraction of data from the images in PDFs is the feature that I use the most. It is a good solution in terms of how easily you can administer or manage this tool. It is quite easy to use, and it is powerful in terms of what it can do.""The extraction feature is the most valuable one of IQ Bot.""The initial setup was satisfactory."

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"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked.""One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part.""Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic.""There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities.""I would like better ease of use and more support options.""Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add.""We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare.""Third-party integration could be improved; it's very slow."

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"There should be built-in or native intelligent processing capabilities.""Machine learning capabilities would be beneficial to have.""When you update to a new version, you have to migrate your applications. That should be automated because it should not affect your ability to complete the task. If the version of the application changes, then you need to automate some part of that again.""It would be helpful if the solution was better at reading handwriting. It needs better handwriting recognition.""It should be easier to install and configure. We had some issues during the initial setup, and we are resolving them with the help of their support. Its initial setup is complex. Their web pages are not really structured. Because they have multiple products that are more or less similar, it is sometimes hard to understand which documentation you're actually reading and using. Their documentation and web pages should be structured in a better way. In terms of new features, it is a little too early to provide inputs. I need more real business cases to see what is lacking. We haven't yet got those. We are currently testing it from a technical point of view.""The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR.""I think the problem is usually tuning it up, and trying to get the best performance — that takes some time.""API configurations through control room could be improved a bit."

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Pricing and Cost Advice
  • "We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
  • "If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
  • "It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
  • "In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
  • "IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
  • More IBM Datacap Pricing and Cost Advice →

  • "The pricing is complicated but I wouldn't say that they are expensive."
  • "It has an average cost."
  • "There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."
  • "It's expensive."
  • "There are more affordable solutions than this."
  • "I feel that the price of IQ Bot could be lower."
  • "With the Cloud, the price goes up and down. You only pay for what you use."
  • "The cost can be high."
  • More IQ Bot Pricing and Cost Advice →

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    607,332 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system.
    Top Answer:IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers… more »
    Top Answer:There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities.
    Top Answer:My answer is going to a bit different as I am a business user with limited programming skills 1.  Software costs including recurring fees are very important.  Automation Anywhere wants to charge a… more »
    Top Answer: I can train all the instances and properly adjust, inject Python code to find entities, and so on, and so forth.
    Top Answer:The solution is largely pretty expensive, especially for smaller organizations.
    Average Words per Review
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    Also Known As
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    IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

    What is IQ Bot?

    IQ Bot is a leading, highly-regarded next-generation Intelligent Document Processing (IDP) solution and part of Automation Anywhere, which is the industry leader in the Robotic Process Automation (RPA) marketplace.

    IQ Bot utilizes various AI technologies, such as fuzzy logic, machine learning ( ML), computer vision, optical character recognition (OCR), and natural language processing (NLP) coupled with the strength of RPA to instantly identify, export, and authenticate information from various business documents, such as emails, invoices, receipts, charts, and more. This process is known as Intelligent Document Processing (IDP). IDP is an integral part of today’s business process. IDP and RPA work together to create an effective necessary tool to fully automate and streamline enterprise business processes.

    The basic functions of an effective IDP solution are as follows:

    • Initialization: Business documents generally have varying levels of quality, which can have adverse effects on the data extraction process. Initialization will take appropriate steps to ensure documents are “repaired” by utilizing various methods to improve the overall document quality.

    • Categorization: Often, business documents contain numerous pages with several different types of documents, such as invoices, receipts, applications, etc. These all need to be properly categorized and classified.

    • Extraction: Generally, an IDP solution has pre-set protocol templates that can be populated with the exact field for extraction. The appropriate information is extracted from the documents and then the accuracy of the extracted information is confirmed.

    • Post-Processing: The final step sends the data through a process of protocol checks to help improve the overall AI procedures and improve future results. These could be automated processes or human interaction to better facilitate continued learning and improved processes as time goes on.

    IQ Bot is an intuitive, intelligent, next-gen bot solution that uses multiple cognitive capabilities and is able to learn easily and rapidly from human behavior to become faster and incredibly accurate with every progressive cycle. IQ Bot integrates well with other third-party cognitive solutions, like Watson. With effective training, IQ Bot can also accurately recognize handwritten documents. IQ Bot is very easy to configure and is extremely cost-effective. Finally, IQ Bot has both on-premises and cloud options for flexible seamless deployment, lower TCO, and a quickly realized ROI. IQ Bot is the intelligent digital workforce solution for today’s enterprise business needs.

    Reviews from Real Users

    Vikas K., CFO at Travel Food Services ltd, relates, "The extraction feature is the most valuable one of IQ Bot."

    Celestine, Director Intelligent Automation at a tech services company, tells us, "The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."

    German C., PMO Manager (Peruvian Branch) at Globalhitss, says, "It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

    Learn more about IBM Datacap
    Learn more about IQ Bot
    Sample Customers
    Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
    Top Industries
    Financial Services Firm43%
    Mining And Metals Company14%
    Transportation Company14%
    Computer Software Company14%
    Computer Software Company26%
    Financial Services Firm15%
    Comms Service Provider12%
    Energy/Utilities Company7%
    Computer Software Company50%
    Manufacturing Company17%
    Performing Arts11%
    Comms Service Provider26%
    Computer Software Company22%
    Manufacturing Company5%
    Energy/Utilities Company5%
    Company Size
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    Small Business13%
    Midsize Enterprise11%
    Large Enterprise76%
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    Buyer's Guide
    IBM Datacap vs. IQ Bot
    May 2022
    Find out what your peers are saying about IBM Datacap vs. IQ Bot and other solutions. Updated: May 2022.
    607,332 professionals have used our research since 2012.

    IBM Datacap is ranked 4th in Intelligent Document Processing (IDP) with 11 reviews while IQ Bot is ranked 3rd in Intelligent Document Processing (IDP) with 24 reviews. IBM Datacap is rated 7.4, while IQ Bot is rated 7.6. The top reviewer of IBM Datacap writes "A highly scalable and extensible solution based on configurable rule sets, but they should provide better first-line support and an easier way to carry out the customizations". On the other hand, the top reviewer of IQ Bot writes "Extraction feature extracts the specific data that we require from the documents". IBM Datacap is most compared with ABBYY FlexiCapture, Kofax RPA, OpenText Intelligent Capture, Microsoft Power Automate and IBM Robotic Process Automation (RPA), whereas IQ Bot is most compared with ABBYY FlexiCapture and HyperScience. See our IBM Datacap vs. IQ Bot report.

    See our list of best Intelligent Document Processing (IDP) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.