IBM Cloud Pak for Automation vs ProcessMaker comparison

IBM and ProcessMaker are both solutions in the Business Orchestration and Automation Technologies category. IBM is ranked #22 with an average rating of 9.0, while ProcessMaker is ranked #28. IBM holds a 0.5% mindshare in BOAT, compared to ProcessMaker’s 0.9% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

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127 Comparison Views

100% willing to recommend

ProcessMaker

Read 2 ProcessMaker reviews

720 Views
274 Comparison Views

100% willing to recommend

IBM Cloud Pak for Automation

ProcessMaker

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Pak for Automation and ProcessMaker based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Cloud Pak for Automation vs. ProcessMaker Report (Updated: December 2025).

Buyer's Guide

IBM Cloud Pak for Automation vs. ProcessMaker

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Pak for Automation

Ranking in Business Orchestration and Automation Technologies

22nd

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Process Automation (30th)

ProcessMaker

Ranking in Business Orchestration and Automation Technologies

28th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (35th)

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of IBM Cloud Pak for Automation is 0.5%, up from 0.1% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Market Share Distribution
Product	Market Share (%)
IBM Cloud Pak for Automation	0.5%
ProcessMaker	0.9%
Other	98.6%

Business Orchestration and Automation Technologies

Featured Reviews

SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

Cons

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"Its interface should be a bit more user-friendly."

Pricing and Cost Advice

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

"We have a yearly license."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

22%

Computer Software Company

14%

Government

11%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

IBM BPM vs IBM Cloud Pak for Automation

Compared 27% of the time

Appian vs IBM Cloud Pak for Automation

Compared 23% of the time

Pega Platform vs IBM Cloud Pak for Automation

Compared 18% of the time

ServiceNow Orchestration vs IBM Cloud Pak for Automation

Compared 17% of the time

Nintex Process Platform vs IBM Cloud Pak for Automation

Compared 15% of the time

More IBM Cloud Pak for Automation Competitors

Camunda vs ProcessMaker

Compared 37% of the time

Bonita vs ProcessMaker

Compared 15% of the time

Nintex Process Platform vs ProcessMaker

Compared 14% of the time

Appian vs ProcessMaker

Compared 11% of the time

Bizagi vs ProcessMaker

Compared 9% of the time

More ProcessMaker Competitors

Product Reports

Buyer's Guide

Process Automation

December 2025

Download IBM Cloud Pak for Automation product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Download ProcessMaker product report

Also Known As

No data available

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Overview

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

Sample Customers

Information Not Available

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

IBM Cloud Pak for Automation vs. ProcessMaker

December 2025

Free Report: IBM Cloud Pak for Automation vs. ProcessMaker

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