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Cloud Event Management automatically correlates events into prioritized incident views. It also notifies the right person at the right time, with integrated, automated notifications. This initiates a fast response and keeps everyone in sync. To quickly resolve incidents, it even matches in-context runbooks with events.
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
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