IBM Case Foundation vs SAP Signavio Process Manager comparison

IBM and SAP are both solutions in the Business Process Management (BPM) category. IBM is ranked #32 with an average rating of 8.0, while SAP is ranked #4 with an average rating of 7.9. IBM holds a 0.4% mindshare in BPM, compared to SAP’s 7.7% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.

IBM Case Foundation

Read 14 IBM Case Foundation reviews

333 Views
333 Comparison Views

86% willing to recommend

SAP Signavio Process Manager

Read 60 SAP Signavio Process Manager reviews

12,385 Views
6,440 Comparison Views

89% willing to recommend

IBM Case Foundation

SAP Signavio Process Manager

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Executive SummaryUpdated on Dec 18, 2024

IBM Case Foundation and SAP Signavio Process Manager compete in enterprise process management solutions with their distinct advantages. SAP Signavio Process Manager appears to have the upper hand due to its comprehensive feature set, despite a higher price point, whereas IBM Case Foundation offers strong support and value for budget-conscious businesses.

Features: IBM Case Foundation is known for its scalable architecture, seamless integration with content management, and stable document management capabilities. It supports row-based access and easy customization. SAP Signavio Process Manager excels with its user-friendly interface, collaboration features, and powerful process modeling capabilities. It also offers robust analytics and process intelligence functions that promote transparency and innovation.

Room for Improvement: IBM Case Foundation could improve its user interface to be more intuitive and modern. The decision-making process and content integration capabilities need refinement, particularly in the ECM sector. Further development in the BPM aspects would be beneficial. SAP Signavio Process Manager would benefit from enhancing its process intelligence feature to stand as a leader in this area. The inclusion of action flows and improving simulation capabilities could boost its comprehensive appeal. Streamlining pricing to better compete with similar solutions could also be advantageous.

Ease of Deployment and Customer Service: IBM Case Foundation offers a flexible deployment model with an emphasis on dedicated client support, resulting in quick resolution times for complex customizations. SAP Signavio Process Manager provides cloud-based deployment that ensures efficiency, complemented by strategic onboarding assistance that is beneficial for rapid implementation. Its cloud model and customer support are ideal for businesses adopting a quick deployment strategy.

Pricing and ROI: IBM Case Foundation is recognized for its moderate initial costs, providing a quicker ROI path for budget-conscious organizations. It offers a cost-efficient solution with a focus on cost-effectiveness from the outset. SAP Signavio Process Manager, on the other hand, involves higher upfront costs but these are balanced by its advanced process optimization features that promise substantial long-term ROI. Pricing dynamics highlight IBM as initially cost-efficient, while Signavio offers extensive long-term value.

To learn more, read our detailed IBM Case Foundation vs. SAP Signavio Process Manager Report (Updated: July 2025).

Buyer's Guide

IBM Case Foundation vs. SAP Signavio Process Manager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (3rd)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Enas Selim

Product Manager at Diyar United Company

Transforming banking process documentation with effective collaboration tools

The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"The most valuable feature is its stability, which is why we are using it."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"It's very easy."

"It is easy to set up workflows that notify the user depending on certain events."

"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

More IBM Case Foundation pros

"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."

"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."

"I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process."

"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."

"The solution provides data mining and AI features."

"It is a stable solution."

"It is a very scalable solution."

"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."

More SAP Signavio Process Manager pros

Cons

"90% of the feedback we receive states that the UI is not very user-friendly."

"The solution can be quite expensive."

"There are some features that could be enhanced like the document viewer"

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"The cloud version could use more stability."

"The service as it currently stands is out-of-date and lacks flexibility."

More IBM Case Foundation cons

"After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford."

"There are a few bugs when you use the Microsoft Surface Hub with the big screen."

"SAP Signavio Process Manager's UI is not user-friendly. Its pricing is also high."

"For us, it would help a lot if this solution had floating licenses."

"The product's pricing could be improved."

"The user administration, the user-group administration, and the license models need improvement."

"The free trial needs to have more options for end users, such as including Process Intelligence as a trial version."

"The workflow automation of the solution is an area of concern where improvements are required."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"IBM Case Foundation is a little expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."

"SaaS has no setup cost, just licensing fees."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."

"I think we're spending about $150,000 a year on licensing costs."

"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."

"I found the pricing of the solution to be moderate compared to other choices."

"The solution is quite expensive compared to other vendors."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Government

15%

Insurance Company

11%

University

Computer Software Company

Manufacturing Company

13%

Financial Services Firm

12%

Computer Software Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.

See all answers

Comparisons

IBM Business Automation Workflow vs IBM Case Foundation

Compared 45% of the time

iGrafx Process360 Live Platform vs IBM Case Foundation

Compared 27% of the time

OpenText MBPM vs IBM Case Foundation

Compared 27% of the time

More IBM Case Foundation Competitors

Celonis vs SAP Signavio Process Manager

Compared 33% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 10% of the time

Camunda vs SAP Signavio Process Manager

Compared 7% of the time

Visio vs SAP Signavio Process Manager

Compared 6% of the time

ADONIS vs SAP Signavio Process Manager

Compared 5% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

IBM Case Foundation

July 2025

Download IBM Case Foundation product report

Buyer's Guide

SAP Signavio Process Manager

June 2025

Download SAP Signavio Process Manager product report

Also Known As

Case Foundation, FileNet Business Process Manager

Signavio Process Editor

Overview

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Suncorp Group Limited

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

IBM Case Foundation vs. SAP Signavio Process Manager

July 2025

Free Report: IBM Case Foundation vs. SAP Signavio Process Manager

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