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IBM BPM vs Intellect BPM [EOL] vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
IBM BPM offers quick ROI by enhancing process efficiency and transparency, outweighing high costs through accelerated operations and reduced errors.
Sentiment score
8.1
Intellect BPM enhances ROI by boosting revenue, reducing errors, and improving efficiency through automation and structured data organization.
Sentiment score
6.1
SAP Signavio Process Manager enhances time savings, efficiency, collaboration, with anticipated cost efficiencies and improved documentation within organizations.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
 

Customer Service

Sentiment score
6.7
IBM BPM support is responsive and helpful but could improve response speed; high-priority issues receive swift attention.
Sentiment score
7.9
Intellect BPM is renowned for outstanding 24/7 customer service, offering responsive support and direct access to knowledgeable technical staff.
Sentiment score
6.8
SAP Signavio Process Manager's support is effective and responsive, with users praising quick resolutions and the knowledgeable team.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
 

Scalability Issues

Sentiment score
6.8
IBM BPM excels in scalable performance on WebSphere, offering customization and flexibility, with expertise crucial for optimal setup.
Sentiment score
8.2
Intellect BPM is praised for scalability, enabling seamless expansion and efficient support for large, complex implementations and diverse organizations.
Sentiment score
7.3
SAP Signavio excels in scalability, supporting many users and processes efficiently, enhancing business transformation and seamless cloud deployment.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
7.1
IBM BPM stability varies, with recent versions showing improvements; issues exist under heavy loads and weak network conditions.
Sentiment score
7.7
Intellect BPM is robust and reliable, with stability praised despite backend complexities and occasional network-related performance issues.
Sentiment score
7.5
SAP Signavio Process Manager is stable and reliable, with minimal downtime and users praising its performance and continuous functionality.
 

Room For Improvement

IBM BPM needs UI enhancements, better integrations, improved performance, simplified installation, advanced reports, AI features, and security updates.
Users seek enhanced charting, platform integration, HTML5 mobile access, customization, modularization, search help, selective publishing, and IE-free development.
SAP Signavio needs UI improvements, flexible licensing, better integration, enhanced analytics, and scalable pricing for effective workflow management.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
It should also integrate with non-SAP systems for better functionality.
 

Setup Cost

IBM BPM is a costly solution suited for large enterprises, with licensing options often pricier than competitors like Camunda.
SAP Signavio Process Manager is valuable but expensive, with flexible pricing, suitable for larger organizations due to scale.
SAP is more expensive, but IBM BPM is very expensive.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
 

Valuable Features

IBM BPM offers robust SOA, easy process modulation, responsive UI, and seamless integration for effective business process management.
Intellect BPM EOL offers rapid development, flexible workflows, and user empowerment for business automation and mobile app creation.
SAP Signavio Process Manager enhances process efficiency through integration, collaboration, and intuitive modeling, supporting global access and optimization.
The integration capabilities of IBM BPM are excellent.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
 

Featured Reviews

Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.
LC
It allows us to quickly develop some basic applications or solutions to replace existing ones. An improvement I'd suggest is the ability to customize the look and feel of the system.
It's allowed us to quickly develop some basic applications or solutions to replace existing ones I think it's a good tool to use as a stepping stone. I can use the spreadsheets with something basic where they can keep track of all the information in a central location and control it with access…
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
6%
No data available
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user inter...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
Ask a question
Earn 20 points
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and ...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to ...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive da...
 

Comparisons

No data available
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
300+ customers including American Institute of Certified Public Accountants, American Specialty Health, Baker Corp, Bayview Loan Servicing, Circle K, CoreMedica Laboratories, Dunn-Edwards Paints, DynaCare, Edwards Technologies, Emerson Climate Technologies, Enviva, Georgetown University, HGL, Host Hotels & Resorts, Hubbell, Humboldt County, Jacobs, Northgate Markets, Parkways Schools, Princess Cruises, Silliker, Stryker, ThermoFisher Scientific, Wind River, a division of Intel.
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: July 2025.
865,140 professionals have used our research since 2012.