IBM API Connect and Workato compete in the API management and integration automation categories. IBM API Connect holds an upper hand with user satisfaction in pricing and support, while Workato leads in feature versatility and integration capabilities.
Features: IBM API Connect is recognized for its robust API management, strong security capabilities, and flexible deployment options. Workato stands out for its ease of integration, versatile automation features, and extensive pre-built connectors.
Room for Improvement: IBM API Connect users seek more intuitive configuration options, enhanced documentation, and simplified initial setup processes. Workato users desire improved data handling capacity, better support for complex workflows, and more comprehensive customer service options.
Ease of Deployment and Customer Service: IBM API Connect provides a flexible deployment model and good customer service, though some users face complexities during the initial setup. Workato offers a quick deployment process and proactive support, beneficial for swift implementation needs.
Pricing and ROI: IBM API Connect users find the pricing competitive and appreciate the strong ROI, despite initial setup costs. Workato users feel the product's cost is justified by its automation capabilities, resulting in high ROI through workflow streamlining.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
In my experience, we have seen a return on investment, with results visible within a week.
Support is excellent when it comes to APIC.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
Examples include the lack of connectivity to MQ.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
Pricing depends on how many instances run across environments.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
Workato's pay-as-you-use model is competitive when compared with other iPaaS providers, making it cost-effective for organizations looking to integrate multiple functionalities under one platform.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
IBM API Connect facilitates API management and integration in the financial sector. Companies use it to expose, secure, and manage APIs for banking, insurance, and fintech, deploying it on-premises, in the cloud, or as a hybrid solution.
IBM API Connect focuses on creating and monetizing APIs while enabling seamless transactions and integration with third-party services. It is vital for compliance with regulations and enhances external communication among institutions. With deployment options suitable for different environments, it supports centralized gateway management, robust security features, and comprehensive API lifecycle management. Users benefit from powerful analytics, user-friendly interfaces, and high performance with capabilities in message transformation and efficient monitoring.
What are the most important features?IBM API Connect is extensively implemented in the financial sector, enabling banking, insurance, and fintech services to manage APIs efficiently. Companies use it to ensure secure transactions, integration with third-party services, and compliance with regulatory standards. Its deployment flexibility accommodates different infrastructure needs, making it suitable for a wide range of financial applications.
Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.
The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.
We monitor all Integration Platform as a Service (iPaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
