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IBM API Connect vs MuleSoft API Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
IBM API Connect saves time and costs, enhances integration, and improves ROI, though microservices' profitability is still unclear.
Sentiment score
5.9
MuleSoft API Manager improves process reusability and automation, enhancing development speed, reducing costs, and ensuring seamless, cost-effective integration.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Software Engineer IV at Royal Cyber Inc.
I have seen a return on investment from using IBM API Connect, as we created multiple plans based on customer usage.
Works at a outsourcing company with 5,001-10,000 employees
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
Enterprise Architect at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.2
IBM API Connect's support is responsive and knowledgeable but can be slow, lacking documentation with varied customer service experiences.
Sentiment score
7.3
MuleSoft API Manager's customer service is responsive and knowledgeable, though some users seek better priority clarity and business focus.
Support is excellent when it comes to APIC.
Software Engineer IV at Royal Cyber Inc.
Support is extremely good, especially with Sev 1 issues.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
Our enterprise pays for a special success program, which provides priority support.
Lead Software Engineer at Franklin Templeton
They can be slow in addressing security vulnerabilities.
Senior Developer at a financial services firm with 501-1,000 employees
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Enterprise Architect at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
IBM API Connect offers scalable API management, supporting large transactions and customizable deployments, making it ideal for enterprises.
Sentiment score
7.0
MuleSoft API Manager is praised for scalability, effectively handling growth despite some costly scaling challenges and configuration variability.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
Software Engineer IV at Royal Cyber Inc.
It is distributed among IBM MQ, IBM Ace, IBM DataPower, and IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
IBM API Connect's scalability is good, as you can handle it easily similar to how you manage cloud providers.
Works at a outsourcing company with 5,001-10,000 employees
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Enterprise Architect at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
IBM API Connect is highly stable and reliable, with minimal issues, especially improved in recent versions, despite initial concerns.
Sentiment score
7.8
MuleSoft API Manager is praised for stability and reliability, with some concerns about connectors and hardware setup.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
Software Engineer IV at Royal Cyber Inc.
If it is functioning well, you won't have a bad experience and your application becomes more reliable.
Works at a outsourcing company with 5,001-10,000 employees
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
Senior Developer at a financial services firm with 501-1,000 employees
 

Room For Improvement

IBM API Connect requires improvements in integration, usability, scalability, support, monetization, documentation, flexibility, and cost-effectiveness across environments.
MuleSoft API Manager needs improved load balancing, integration, affordability, setup, customization, documentation, analytics, and Salesforce integration details.
Examples include the lack of connectivity to MQ.
Software Engineer IV at Royal Cyber Inc.
You need to know when traffic peaks, so use auto-scaling when traffic comes.
Works at a outsourcing company with 5,001-10,000 employees
Connectivity to MQ is not available in IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Lead Software Engineer at Franklin Templeton
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
Senior Developer at a financial services firm with 501-1,000 employees
 

Setup Cost

IBM API Connect is pricey, favoring larger enterprises, but negotiating with IBM can reduce costs for smaller businesses.
MuleSoft API Manager is pricey, but valued for features; costs can prompt exploration of cheaper integration tools.
Pricing depends on how many instances run across environments.
Software Engineer IV at Royal Cyber Inc.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
Enterprise Architect at a consultancy with 10,001+ employees
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
Founder at EAIESB
The cost for using MuleSoft is approximately $500,000 USD per year.
Lead Software Engineer at Franklin Templeton
 

Valuable Features

IBM API Connect provides secure, efficient API management with advanced analytics, multi-cloud support, and intuitive functionality for enterprises.
MuleSoft API Manager offers scalable API management, seamless integration, security features, and low-code tools for efficient development and insights.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
Software Engineer IV at Royal Cyber Inc.
We can add some policies to provide extra security, protect your backend, validate the consumers, and analyze based on the traffic limit to throw things out.
Works at a outsourcing company with 5,001-10,000 employees
IBM API Connect has a designer and CLI features which can be used to completely automate the API.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
Lead Software Engineer at Franklin Templeton
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
Senior Developer at a financial services firm with 501-1,000 employees
In MuleSoft API Manager, I find features like throttling and security to be the most valuable, as these are the things we use and configure as part of our deployments.
Founder at EAIESB
 

Categories and Ranking

IBM API Connect
Ranking in API Management
9th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
79
Ranking in other categories
Integration Platform as a Service (iPaaS) (12th)
MuleSoft API Manager
Ranking in API Management
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the API Management category, the mindshare of IBM API Connect is 5.0%, down from 6.3% compared to the previous year. The mindshare of MuleSoft API Manager is 4.5%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
MuleSoft API Manager4.5%
IBM API Connect5.0%
Other90.5%
API Management
 

Q&A Highlights

 

Featured Reviews

SM
Works at a outsourcing company with 5,001-10,000 employees
Have addressed performance challenges while benefiting from flexible subscription models and reliable user access
To improve IBM API Connect, based on customer experience, you could work on latency. You can increase scalability and availability. If you're connecting with any other cloud, it connects to the infrastructure which needs to be managed with the customers and cloud providers, so if you have a setup, we can handle it easily. I have faced latency issues on the server, related to our management. If you need to stabilize your server based on peak traffic, you need to configure the scalability model. You need to know when traffic peaks, so use auto-scaling when traffic comes. If the application is not in use, the value should be zero, and it starts from zero. Based on customer experience, the value will increase, and when there is no customer servicing, the peak would be reduced, making the value remain zero. Following this approach, you should be able to optimize costs and satisfy customer experience.
D.Rajesh Kumar - PeerSpot reviewer
Enterprise Architect at a consultancy with 10,001+ employees
Improved Integration Efficiency and Potential for Further Enhancements in Monitoring and User Experience
The policies in MuleSoft API Manager are significant features. We get the policies by default, with more than 25 out-of-the-box policies. If any additional requirement exists specific to the customer, there is a custom policy framework. We can build the policy according to our requirement, and deploy and enable it at the API Manager level to consume across different business groups, environments, or organizations altogether within the platform. Developing the custom policy is not challenging; you just need to follow the custom policy framework to implement. The custom policy and the different levels of SLAs of the API Manager are notable. Regarding the monitoring side of the API Manager, MuleSoft provides substantial monitoring with logs, offering search capability, raw data accessibility, and different subscriptions. With the top tier, integration with third-party platforms such as ELK or Splunk becomes unnecessary because all search capabilities, dashboards, and functional monitoring can be built within the platform itself. This is excellent from the monitoring perspective, and there have been recent improvements focusing on observability. For DevOps, if you want to make your continuous integration and continuous deployment effective, irrespective of the tool, there are options to integrate. For example, you can use the Maven plugin, platform APIs, or CLI to build your end-to-end DevOps cycle.
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Answers from the Community

SM
Business Analyst at Tech Mahindra
Dec 2, 2022
Dec 2, 2022
MuleSoft Anypoint
See 2 answers
reviewer1315965 - PeerSpot reviewer
CEO & Co-Founder at a computer retailer with 11-50 employees
Dec 2, 2022
MuleSoft Anypoint
WK
ICT Architect at a tech services company with 51-200 employees
Dec 2, 2022
Of those three: MuleSoft Anypoint. But, cost-friendly is another term, I would choose a different solution. We are happy with Gravitee.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Insurance Company
12%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
17%
Computer Software Company
11%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise61
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise43
 

Questions from the Community

What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
I do not handle the pricing, setup cost, and licensing details.
What needs improvement with IBM API Connect?
We are relatively new to IBM API Connect, so I do not have significant improvements to suggest at this time.
How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of software, it is easy to install and upgrade. While there are different things that ...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
What do you like most about Mulesoft Anypoint API Manager?
The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy policies.
 

Also Known As

No data available
Anypoint API Manager
 

Overview

 

Sample Customers

Heineken, Tine, Finologee, Axis Bank
Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Find out what your peers are saying about IBM API Connect vs. MuleSoft API Manager and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.