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HyperScience vs OpenText Operations Orchestration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
HyperScience
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Intelligent Document Processing (IDP) (10th)
OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (21st), Robotic Process Automation (RPA) (19th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Satender Sajwan - PeerSpot reviewer
Operations Manager at Genpact
Gave a better output every time, reduced our touch time by 80%, and had a robust reporting mechanism to improve the process
We tested HyperScience on structured formats of the forms, and it worked really well. We tested it with semi-structured formats, and it worked well. We also tested creating a new form that does not have any format. HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability. Such a capability would make it a perfect system for processes like data entry, accounts tables, etc. Secondly, before putting the actual volume in the tool, I believe that we have to create a manual form every time. If the procedure of creating the forms can be shortened or automated, it would help. It would reduce the manual effort of creating a form every time you start working on it. There should be an automated form creation system that does not require any manual intervention. Whenever a new form comes, the system should be able to create a dummy form for that. That will help.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integrations with the OCR engines in Automation Anywhere are quite powerful, and they have helped us in many projects."
"With Automation Anywhere, what used to take us two days now takes us twenty minutes."
"Overall, I would rate Automation Anywhere a nine out of ten."
"Stability is great."
"During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos."
"Automation has helped us improve productivity in that it first of all saves time, and because of the automation we are able to eliminate human errors, so it is really good for improving our productivity and has helped us a lot."
"What Automation Anywhere has done is free up more time for our staff, and they're able to handle exceptions in our processes instead of having to do the mundane, repetitive tasks they were doing previously."
"We are automatizing redundant activities, releasing employees to do value-added activities."
"Has algorithms that can detect a document template even if the image has a lot of distortions."
"For our use case, it provided a complete workflow, reduced our existing touch time by 80%, and from the point of view of technology, it is one of the leading platforms right now in the OCR world."
"We have seen pretty good accuracy."
"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."
"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."
"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."
"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy, which can be improved using ML technology."
"HyperScience is good for structured and semi-structured document extraction and it's easy to learn."
"We have reduced the amount of time it would take to resolve an incident or to send an escalation to a customer, and it has saved us many man hours."
"The most valuable feature of this solution is the sustainability and the simplicity around the usage."
"It has made the implementation of our IT software policies faster."
"This tool addresses all our disparate capabilities, bringing all those systems together, so we have been able to orchestrate per product and tie those things together to automate processes that were manual in the past, allowing us to turn around systems a lot quicker and in a repeatable way."
"OO, frankly, blows the others out of the water."
"As an integrator of Operations Orchestration, we find that the most valuable feature is really the support that HP provides."
"It’s saved 100’s of man hours monthly."
"The community is very powerful, with extensive knowledge bases available."
 

Cons

"PDF extraction and cognitive automation need improvement."
"Also, we're seemingly plagued with certain technological issues or bugs."
"It would be useful to have some updates for the control room in terms of analytics."
"Our users would like more online community forums where they can exchange information. I would also like a better way to monitor and manage all the automations we have running within our systems because our CoE governance must be robust so we are always aware of what's happening."
"In the next release of this solution, I would like to see a plug-and-play tool for NLP programming."
"The GUI needs to be improved."
"OCR capability needs to become better."
"We have still not explored Automation Anywhere to its full potential, so I will restrict myself from commenting on improvement areas at this time."
"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."
"The solution lacks support for a greater range of languages."
"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."
"The product's usability could be better."
"HyperScience could improve the unstructured data extraction feature."
"HyperScience is a stable solution, but there are some improvements needed in terms of the language support and support of dictionaries."
"One area is where there are multiple tables in the same form I have seen HyperScience struggle."
"They could work on the price and make it a bit more reasonable."
"Only the tool's support can be a drawback where improvements are needed."
"The one feature that would be useful for us would be integration of more automation with other solutions."
"We have used technical support and we've had our ups and downs with them."
"The cost is very high compared to anything else available."
"Setup is quite complex, but it is a complex product."
"From 1 – 10 – I think HP is about a 4. Support can be slow and frustrating."
"Faster integration with different applications."
"Customer service is one of those areas that definitely needs to be improved. 3.5 out of 10 Technical Support: Needs improvement."
 

Pricing and Cost Advice

"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"Annual licensing costs would be about $100,000."
"I think the pricing is reasonable, but clients often perceive it as expensive."
"It's very good in terms of cost and pricing."
"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."
"Their licensing processes are in par with most industry standards."
"The setup cost depends on multiple factors, so you need to get details before choosing."
"I think HyperScience is cheaper when compared to other tools. They also have a lifetime licensing option."
"I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had a fixed price. So, the price model depends on the volume that is coming through HyperScience."
"I do not have experience with the pricing or licensing of the product."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost is very high compared to anything else available."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
13%
Insurance Company
13%
Construction Company
10%
Comms Service Provider
9%
Outsourcing Company
13%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: October 2026.
915,341 professionals have used our research since 2012.