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HyperScience vs OpenText Capture comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
HyperScience
Ranking in Intelligent Document Processing (IDP)
10th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of HyperScience is 3.1%, down from 4.8% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
OpenText Capture3.9%
HyperScience3.1%
Other89.6%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Satender Sajwan - PeerSpot reviewer
Operations Manager at Genpact
Gave a better output every time, reduced our touch time by 80%, and had a robust reporting mechanism to improve the process
We tested HyperScience on structured formats of the forms, and it worked really well. We tested it with semi-structured formats, and it worked well. We also tested creating a new form that does not have any format. HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability. Such a capability would make it a perfect system for processes like data entry, accounts tables, etc. Secondly, before putting the actual volume in the tool, I believe that we have to create a manual form every time. If the procedure of creating the forms can be shortened or automated, it would help. It would reduce the manual effort of creating a form every time you start working on it. There should be an automated form creation system that does not require any manual intervention. Whenever a new form comes, the system should be able to create a dummy form for that. That will help.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has helped us in many ways and is one of the best RPA tools."
"Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me."
"There are multiple levels of cloning. In case screen cloning doesn't work, you can do object-based cloning or keystroke-level cloning, depending upon what parameters are available to you and what is the level of information that you capture. You can traverse between object cloning, which is the lowest form of cloning to a stroke-based cloning, which is like taking care of each keystroke-level which is made by the agent."
"The most valuable features of Automation Anywhere are Excel, periods, database, and email action."
"Our developers love it. It is fairly simple to use. Sometimes, we are able to even bring people on fairly quickly, like interns, and have them use the software. Then, we are able to see some real benefit out of it fairly quickly."
"From a developer perspective, the user interface is user-friendly and easy to use."
"Automation Anywhere has been a boon for our organization because the tedious task that used to be hectic and made us remain seated for hours is now done with a single click."
"We have been with Automation Anywhere as their platinum partners, and for us, the first and foremost recommendation to any customer is Automation Anywhere, which is true from the price perspective, feature perspective, and support perspective."
"We have seen pretty good accuracy."
"If accuracy and customer satisfaction are your goals, then you should go for this solution."
"Having a tool like HyperScience which facilitates the process of converting digital copies of the scanned documents and provides us with the extracted data has helped us to facilitate further automation."
"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."
"For our use case, it provided a complete workflow, reduced our existing touch time by 80%, and from the point of view of technology, it is one of the leading platforms right now in the OCR world."
"I like that compared to other tools, HyperScience works best with handwritten documents."
"HyperScience is good for structured and semi-structured document extraction and it's easy to learn."
"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"It is a mature product and a leader in the industry."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"The solution is very powerful because it allows for custom scripting."
"OpenText Intelligent Capture is pretty good."
 

Cons

"For assisted automation, the AA bot needs the facility to be triggered through an application interface after collecting input from the user."
"Had we had access to the RPA bots in advance, we would have practiced before fully implementing."
"Investment effect is almost none, unfortunately."
"In A2019 it does not display the exact running status, but rather it displays the previous one."
"Better support for Excel is needed because there are a lot of limitations and we are having issues with it."
"With our current version, we are experiencing issues with the access of the Control Room. Therefore, at the moment, we cannot really scale."
"OCR technology could be more inclusive by offering a wider range of supported languages, as its current selection is limited."
"I used document automation about two years ago, however, it did not work as expected at that time, providing results around 70% to 80%. After that, we turned to third-party tools."
"HyperScience is a stable solution, but there are some improvements needed in terms of the language support and support of dictionaries."
"The solution lacks support for a greater range of languages."
"The solution is expensive."
"HyperScience could improve the unstructured data extraction feature."
"The product's usability could be better."
"They could work on the price and make it a bit more reasonable."
"One area is where there are multiple tables in the same form I have seen HyperScience struggle."
"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"I have not seen any return on investment from OpenText Capture."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."
 

Pricing and Cost Advice

"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"If I compare it with Blue Prism, Automation Anywhere is cheaper. Blue Prism is very costly. Automation Anywhere's pricing follows the market, not less and not more."
"Time and monetary savings can range from 20 to 90 percent."
"We have saved time and money using this solution."
"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."
"Their licensing processes are in par with most industry standards."
"The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."
"Our advice is that anybody interested in this product should negotiate product bundles in order to reduce the cost of installation and setup."
"I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had a fixed price. So, the price model depends on the volume that is coming through HyperScience."
"I think HyperScience is cheaper when compared to other tools. They also have a lifetime licensing option."
"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
13%
Insurance Company
13%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
15%
Insurance Company
15%
Outsourcing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Large Enterprise7
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
OpenText Captivas
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.
Information Not Available
Find out what your peers are saying about HyperScience vs. OpenText Capture and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.