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Huntress Managed EDR vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Huntress Managed EDR offers high ROI with cost savings and efficiency, boosting reputation security and enabling higher charges.
Sentiment score
8.0
LogRhythm SIEM boosts ROI, visibility, and security compliance, offering cost-effective risk management and productivity benefits, especially for medium enterprises.
 

Customer Service

Sentiment score
8.0
Users commend Huntress Managed EDR for prompt, personalized, and friendly customer service, rating it highly despite occasional delays.
Sentiment score
6.9
LogRhythm SIEM's support is knowledgeable and responsive, though consistency and initial response times need improvement.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR offers effortless scalability for enterprises, supporting rapid addition of endpoints with reliable, cloud-based flexibility.
Sentiment score
7.6
LogRhythm SIEM is praised for its strong scalability and effectiveness in accommodating expanding demands across diverse environments.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
 

Stability Issues

Sentiment score
8.4
Huntress Managed EDR is praised for stability, minimal issues, lightweight performance, with occasional minor compatibility concerns.
Sentiment score
4.4
LogRhythm SIEM is generally stable, reliable, and efficient, with some performance issues resolved through updates and proper resource allocation.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
 

Room For Improvement

Huntress Managed EDR needs better reporting, API access, Mac support, third-party integrations, and user-friendly interfaces and customizations.
LogRhythm SIEM needs better integration, UI improvements, enhanced reports, and Linux-based support for efficiency and tool integration.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
 

Setup Cost

Huntress Managed EDR provides cost-effective pricing with transparent billing, appealing to enterprises despite incremental price increases.
LogRhythm SIEM offers competitive pricing with comprehensive features, though scalability and additional features may increase costs.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
 

Valuable Features

Huntress Managed EDR offers 24/7 threat-hunting, easy deployment, and robust protection, effectively replacing traditional antivirus solutions.
LogRhythm SIEM excels in threat detection, user-friendly interface, and integration, offering centralized logs and customizable alerts.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
LogRhythm SIEM
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Log Management (14th), Security Information and Event Management (SIEM) (9th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.5%, up 8.3% compared to last year.
LogRhythm SIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.1% mindshare, down 3.9% since last year.
Managed Detection and Response (MDR)
Security Information and Event Management (SIEM)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
14%
Government
10%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool shou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

No data available
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

Information Not Available
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: June 2025.
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