Try our new research platform with insights from 80,000+ expert users

Huntress Managed ITDR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed ITDR
Average Rating
10.0
Reviews Sentiment
8.8
Number of Reviews
3
Ranking in other categories
Identity Threat Detection and Response (ITDR) (11th)
VMware Carbon Black Cloud
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th), Endpoint Detection and Response (EDR) (48th)
 

Featured Reviews

Kevin - PeerSpot reviewer
Peace of mind in identifying compromises in your M365 tenants
Huntress Managed ITDR examines various signals from the M365 tenants. If anything suspicious is identified, their SOC analysts can take a closer look and subsequently take action. It's a comprehensive solution covering endpoints and cloud tenants, offering peace of mind. I recognized its benefits immediately, as it provides protection against M365 identity compromises, like admin account breaches.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Implementing Huntress Managed ITDR has improved our business by allowing us to be more proactive with our security posture."
"I rate the overall solution as a ten out of ten."
"Huntress Managed ITDR examines various nulls from the M365 tenants. If anything suspicious is identified, their SOC analysts can take a closer look and subsequently take action."
"The initial setup was very easy."
"The centralized management with the EDR and ITDR is beneficial."
"They're highly stable in comparison with other solutions I have."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts.​"
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"​The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
 

Cons

"If anything, it's created more work, but that's because we're now seeing things that we weren't seeing before."
"The product needs further maturity, with some improvements in the user interface."
"More in-depth reporting could be beneficial for the solution."
"The product needs further maturity, with some improvements in the user interface."
"More in-depth reporting could be beneficial for the solution."
"The solution's support could be improved."
"The solution can only handle about 500 bans or blocks."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"Training and education for both partner and customer, including product marketing need to be improved."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
 

Pricing and Cost Advice

Information not available
"The solution is very inexpensive so there is great cost savings to using it."
"VMware Carbon Black Cloud is an expensive solution."
"Pricing for this solution could be made lower."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"You need to pay for the licensing of the product. The pricing is costly."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
report
Use our free recommendation engine to learn which Identity Threat Detection and Response (ITDR) solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Insurance Company
16%
University
9%
Performing Arts
6%
Computer Software Company
14%
Healthcare Company
10%
Financial Services Firm
10%
Real Estate/Law Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Huntress Managed ITDR?
More in-depth reporting could be beneficial for the solution.
What is your primary use case for Huntress Managed ITDR?
I use Huntress Managed ITDR for 365 protection, monitoring log run events, security, and abnormal logons.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Information Not Available
ALLETE belk
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Identity Threat Detection and Response (ITDR). Updated: June 2025.
860,632 professionals have used our research since 2012.