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Huntress Managed ITDR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed ITDR
Average Rating
10.0
Reviews Sentiment
8.8
Number of Reviews
3
Ranking in other categories
Identity Threat Detection and Response (ITDR) (11th)
VMware Carbon Black Cloud
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th), Endpoint Detection and Response (EDR) (48th)
 

Featured Reviews

Kevin - PeerSpot reviewer
Peace of mind in identifying compromises in your M365 tenants
Huntress Managed ITDR examines various signals from the M365 tenants. If anything suspicious is identified, their SOC analysts can take a closer look and subsequently take action. It's a comprehensive solution covering endpoints and cloud tenants, offering peace of mind. I recognized its benefits immediately, as it provides protection against M365 identity compromises, like admin account breaches.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Implementing Huntress Managed ITDR has improved our business by allowing us to be more proactive with our security posture."
"Huntress Managed ITDR examines various nulls from the M365 tenants. If anything suspicious is identified, their SOC analysts can take a closer look and subsequently take action."
"The initial setup was very easy."
"I rate the overall solution as a ten out of ten."
"The centralized management with the EDR and ITDR is beneficial."
"Integration and scalability are the most valuable."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The solution does very well as a baseline EDR and provides good process-level management."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
 

Cons

"If anything, it's created more work, but that's because we're now seeing things that we weren't seeing before."
"The product needs further maturity, with some improvements in the user interface."
"The product needs further maturity, with some improvements in the user interface."
"More in-depth reporting could be beneficial for the solution."
"More in-depth reporting could be beneficial for the solution."
"The dashboard should be more user-friendly."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"It's not simple."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"One area for improvement is the maturity of its vulnerability features."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"The cloud console has a lot of bugs and issues in the analysis part."
 

Pricing and Cost Advice

Information not available
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"VMware Carbon Black Cloud is an expensive solution."
"The solution is very inexpensive so there is great cost savings to using it."
"Pricing for this solution could be made lower."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"You need to pay for the licensing of the product. The pricing is costly."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Insurance Company
16%
University
10%
Performing Arts
7%
Computer Software Company
15%
Healthcare Company
10%
Real Estate/Law Firm
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Huntress Managed ITDR?
More in-depth reporting could be beneficial for the solution.
What is your primary use case for Huntress Managed ITDR?
I use Huntress Managed ITDR for 365 protection, monitoring log run events, security, and abnormal logons.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Identity Threat Detection and Response (ITDR). Updated: June 2025.
859,957 professionals have used our research since 2012.