ScienceLogic and Huawei eSight compete in the IT management and monitoring category. ScienceLogic seems to have the upper hand due to its extensive integration options and flexibility.
Features: ScienceLogic's strength lies in customizable dashboards, dynamic apps, and multi-tenant capabilities. It includes built-in monitoring templates and extensive integration options, providing granular permissions and real-time data insights. Huawei eSight provides strong monitoring and management for Huawei devices, featuring user-friendly dashboards and comprehensive device details. However, its integration with non-Huawei devices is somewhat limited.
Room for Improvement: ScienceLogic could improve its usability and reporting features, as its interface can be complex. Expanding support for synthetic transaction monitoring and enhancing troubleshooting resources are needed. Huawei eSight requires better automation capabilities and more flexibility in integrating third-party devices. Improving its reporting and wireless scanning functionalities would benefit users.
Ease of Deployment and Customer Service: ScienceLogic supports both on-premises and cloud deployments, offering flexibility beyond Huawei eSight's focus on on-premises. ScienceLogic's customer service is noted for quick responsiveness and knowledgeable support. Huawei eSight users report limitations in customization and integration support, leading to mixed customer satisfaction.
Pricing and ROI: ScienceLogic is generally an enterprise-level solution with higher expenses, offering a flexible pricing model based on device tiers and usage. It provides ROI through proactive event management. Huawei eSight is competitively priced, especially against Cisco, but can become costly with feature usage. Its pricing complexities can impact user satisfaction, though it remains attractive for Huawei infrastructure monitoring.
| Product | Market Share (%) |
|---|---|
| ScienceLogic | 1.7% |
| Huawei eSight | 0.9% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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