ManageEngine IT360 and Huawei eSight compete in the IT management space. ManageEngine IT360 has an edge in pricing and customer support, while Huawei eSight is preferred for its comprehensive features.
Features: ManageEngine IT360 includes network monitoring, application performance management, and IT service management integration, which are valuable for organizations seeking a unified platform. Huawei eSight offers network visualization, robust reporting, and enhanced scalability, appealing to large enterprises with complex IT environments.
Room for Improvement: ManageEngine IT360 can improve its feature set to match competitor levels, expand scalability options, and enhance integration capabilities. Huawei eSight could simplify its deployment model, offer more cost-effective options for smaller enterprises, and streamline user interface complexity.
Ease of Deployment and Customer Service: ManageEngine IT360 is straightforward to deploy with notable customer service support. Huawei eSight requires more IT expertise for deployment but offers strong support for larger infrastructures.
Pricing and ROI: ManageEngine IT360 is cost-efficient, offering quick ROI, particularly for small to mid-sized enterprises. Huawei eSight has a higher setup cost but provides substantial ROI for large-scale implementations with its extensive capabilities.
| Product | Market Share (%) |
|---|---|
| Huawei eSight | 0.9% |
| ManageEngine IT360 | 0.2% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
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