IBM SevOne Network Performance Management and Huawei eSight compete in the network management space. IBM SevOne appears to have the upper hand due to its scalability, flexibility, and superior performance metrics.
Features: IBM SevOne offers extensive real-time network monitoring and scalability, supporting diverse network equipment. It provides flexible integration options and the ability to set granular alerts for infrastructure management. Huawei eSight is tailored for Huawei devices, offering effective monitoring and reporting features with simplicity and user-friendly design, but is less flexible in terms of third-party network equipment integration.
Room for Improvement: IBM SevOne could improve its automation capabilities, upgrade processes, and user interface. Users have noted a need for enhanced documentation and better baseline features. Huawei eSight needs better integration with third-party devices and expanded automation capabilities. Its alert management and reporting features could be more comprehensive and user-friendly, especially for non-Huawei environments.
Ease of Deployment and Customer Service: IBM SevOne offers deployment options, including Hybrid Cloud, Private Cloud, and On-premises, with high marks for customer service and technical support across various channels. Huawei eSight is primarily focused on On-premises deployment and has competitive customer service scores, though it lacks the flexibility and comprehensive support options found in SevOne.
Pricing and ROI: IBM SevOne employs a pay-as-you-grow model suitable for businesses seeking scalable solutions, with flexibility in device-level pricing that reduces financial burdens. Users report solid ROI, especially where operational overhead is reduced. Huawei eSight's pricing is competitive and considered reasonable within Huawei-centric networks, but with less flexibility compared to SevOne. SevOne's pricing model is often preferred for scalability and flexibility.
| Product | Market Share (%) |
|---|---|
| Huawei eSight | 0.9% |
| IBM SevOne Network Performance Management (NPM) | 1.0% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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