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HappyFox vs Vivantio comparison

Tenmiles and Vivantio are both solutions in the Customer Experience Management category. Tenmiles is ranked #35, while Vivantio is ranked #73. Tenmiles holds a 1.1% mindshare in CEM, compared to Vivantio’s 0.1% mindshare.
HappyFox
  • 59 Views
  • 20 Comparison Views
Vivantio
  • 36 Views
  • 2 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between HappyFox and Vivantio based on real PeerSpot user reviews.

Find out what your peers are saying about Qualtrics, Salesforce, ServiceNow and others in Customer Experience Management.

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To learn more, read our detailed Customer Experience Management Report (Updated: May 2025).
Buyer's Guide
Customer Experience Management
May 2025
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Helped 854,338 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HappyFox
Ranking in Customer Experience Management
35th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Help Desk Software (40th), Customer Feedback Management (7th)
Vivantio
Ranking in Customer Experience Management
73rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Alerting and Incident Management (55th)
 

Mindshare comparison

As of June 2025, in the Customer Experience Management category, the mindshare of HappyFox is 1.1%, down from 1.1% compared to the previous year. The mindshare of Vivantio is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
Buyer's Guide
Customer Experience Management
May 2025
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Find out what your peers are saying about Qualtrics, Salesforce, ServiceNow and others in Customer Experience Management. Updated: May 2025.
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854,338 professionals have used our research since 2012.
 

Comparisons

ServiceNow vs HappyFox Logo
ServiceNow vs HappyFox
Compared 61% of the time
IFS Cloud Platform vs HappyFox Logo
IFS Cloud Platform vs HappyFox
Compared 39% of the time
More HappyFox Competitors
No data available
 

Product Reports

Buyer's Guide
Customer Experience Management
May 2025
HappyFox reportDownload HappyFox product report
Buyer's Guide
Customer Experience Management
May 2025
Vivantio reportDownload Vivantio product report
 

Overview

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
Tenmiles

Our service management solutions empower your teams through rapid and easy configuration, enabling effortless operations which means you can focus on elevating your customers experience for a future-ready business.

Vivantio
 

Sample Customers

Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
Information Not Available
Buyer's Guide
Customer Experience Management
May 2025
Download Free Report
Find out what your peers are saying about Qualtrics, Salesforce, ServiceNow and others in Customer Experience Management. Updated: May 2025.
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854,338 professionals have used our research since 2012.
See our list of best Customer Experience Management vendors.

We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.