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Gusto vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Talent Management (13th)
Oracle E-Business Suite
Ranking in Benefits Administration
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
Field Service Management (1st), ERP (4th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (1st)
 

Mindshare comparison

As of March 2026, in the Benefits Administration category, the mindshare of Gusto is 1.8%, up from 0.7% compared to the previous year. The mindshare of Oracle E-Business Suite is 2.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite2.2%
Gusto1.8%
Other96.0%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"Gusto is a really good payroll solution for small businesses."
"Oracle E-Business Suite is very customizable, with a lot of interfaces and processes that can be programmed in different ways."
"Oracle has a low risk in implementation against all other products."
"Oracle E-Business Suite has contributed to cost reduction in specific areas for customers who transition from using multiple legacy systems in silos, helping reduce costs, decrease employee working time, and minimize duplicate jobs."
"It is a very consistent product on IBM. There is also a lot of knowledge data."
"The interface is easy to use."
"The solution is good for small businesses."
"When I put these aside, EBS saves time and increases the efficiency for the customers."
"I like Oracle ERP for streamlining the entire process from PRTL and invoice payments. It also has the decision and internet sale order, and my customers can correct the internet decision. It automatically converts to the internet order, and they don't need to create the entry object. They don't need to make a secondary ledger in the parent company and subsidiary. That's very helpful for internet decisions. If they get an order at the parent company, it automatically creates the sales system in the subsidiary."
 

Cons

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"The integration is not so good."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"It feels like everything has to be marked severity 1, critical, 24/7, sometimes in order for it to get something done."
"Improvements could be made in mobility for mobile applications or tablets."
"In SAP, when customization or work is done in an instance, it can be automatically copied to the production instance. Such automation would be a very good future addition to Oracle."
"The reporting needs to be improved."
"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"We have some glitches. We have some application server memory issues that generate huge Java dump files."
 

Pricing and Cost Advice

Information not available
"Whatever the products you use, you'll be paying a yearly maintenance price or a support price."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Oracle's pricing is lower than that of its competitors."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."
"E-Business Suite's pricing could be lower."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
8%
Computer Software Company
8%
University
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise114
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
 

Also Known As

ZenPayroll
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Gusto vs. Oracle E-Business Suite and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.